Video

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01/30/2014 - 2:14pm

“You have got to get real and get back to the customer.” That’s critical advice Family Dollar EVP and chief merchandising officer Jason Reiser had for vendors looking to bring value to the dollar store channel, in a special video interview with DSNTV.

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01/29/2014 - 6:16pm

Ken Martindale, president and COO of Rite Aid, discussed the challenges involved and the careful process behind the reinvention of a brand, and shared the story of Rite Aid’s own reinvention as a company — and the decisions and strategies its leaders put in place to drive that transformation — at a special one-day summit co-hosted by The Drug Store News Group and the Mack Elevation Forum in August.

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01/23/2014 - 3:19pm

In a recent report, 59News explored how DEA regulations on pain medications can limit a pharmacy's supply, preventing patients from obtaining their medications.

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12/10/2013 - 12:11pm

DSN connected with GMDC’s president and CEO Dave McConnell to discuss the versatility of a relatively new offering — GMDC Connect powered by Telepresence. It’s a platform that supports education, collaboration and real-time decision making no matter where the participants are, including on their smartphones or tablets.

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11/18/2013 - 6:02pm

In part 3 of this three-part exclusive interview series with Target, Steve Lafferty, senior director of Health Care Partnerships, discusses with DSNTV how Target is fueling innovation in health care with its Simplicity Challenge.

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11/18/2013 - 1:04pm

Bob Narveson, president and CEO of Thrifty White Pharmacy and chairman of the National Association of Chain Drug Stores, clearly believes the benefits of medication synchronization far outweigh any possible reduction in customer store visits.

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11/12/2013 - 5:54pm

In part 2 of this three-part exclusive interview series with Target, Kevin Ronneberg, associate medical director, talks with DSNTV about Target’s growing retail clinic business, how it is simplifying the pharmacy experience and transforming the delivery of health care to its guests.

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11/10/2013 - 3:12pm

If your brand was delisted tomorrow, would anybody care?” That’s the cold, hard question retailers and manufacturers need to confront. That was a key message Shannon Curtin, Walgreens group VP beauty, personal care and seasonal, had for attendees of a special one-day summit co-hosted by The Drug Store News Group and the Mack Elevation Forum in August called “Seven Ideas to Create the Future.” In the first part of this DSN Executive Viewpoints video series, Curtin discusses the art of “Co-creation Innovation.”

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11/06/2013 - 12:30pm

In part 1 of this three-part exclusive interview series with Target, Marc Baer, senior director health care, shares with DSNTV how engagement is driving Target’s overall approach to health and wellness, and how its consumer-centric style is helping to simplify the complex healthcare landscape for its guests.

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10/01/2013 - 2:09pm

With the Shopper Marketing Expo quickly approaching, taking place Oct. 8 to 10 in Chicago, the Path to Purchase Institute is offering a preview of some key educational seminars for attendees.

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09/23/2013 - 2:33pm

With the Shopper Marketing Expo quickly approaching, taking place Oct. 8 to 10 in Chicago, the Path to Purchase Institute is offering a preview of some key educational seminars for attendees.

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08/20/2013 - 1:40pm

A pair of pharmacists from Whitsett, N.C., were the winners of a special text-to-vote competition to highlight independent pharmacy best practices at the Cardinal Health 2013 Retail Business Conference.

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07/24/2013 - 1:41pm

Even though customers may only buy certain OTC categories a few times a year, for consumer healthcare brands, the opportunities to have a more meaningful relationship in the lives of their consumers has never been greater, Stefan Merlo, director of healthcare strategy, Novartis Consumer Health, told DSNtv in a special edition of DSN Executive Viewpoints.

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07/17/2013 - 10:57am

If retailers and brand manufacturers want to unravel the mystery and unlock the opportunity of the omnichannel consumer, they need to “take a step back and think like the consumer,” Rhonda Johnson, chief customer officer, Merck Consumer Care, told DSNTV in a special edition of DSN Executive Viewpoints.

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07/10/2013 - 9:59am

Since the relaunch of the Health Mart franchise in 2005, Health Mart’s road to success has shifted into high gear. Today, Health Mart continues to serve as a key to better pharmacy health with its enhanced suite of tools, resources and solutions to ensure that its members can continue to compete and thrive in the ever-evolving landscape of retail pharmacy.

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07/09/2013 - 10:58am

Office-supply chain Staples has unveiled a new omnichannel concept store. The company has opened two smaller footprint stores in Norwood, Mass., and Dover, Del., that feature touchscreen kiosks that allow customers to order more than 100,000 items.

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07/08/2013 - 4:10pm

Consumers have access to more information than ever before, and that creates a new challenge for brands today, Thomas “TJ” Higgins, president, U.S., Pfizer Consumer Healthcare told DSNtv in a special edition of DSN Executive Viewpoints. “The pressure is on our brand teams today to get more information [to the consumer]. We have to get more specific; more personalized."

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07/08/2013 - 1:38pm

Innovation EVP global business development, Doyle Jensen, explained, there are a lot of services that help retailers improve the customer experience at the front-end of the store, but not enough focused on patient engagement at the pharmacy counter. That was the motivation behind the launch of Pharmacy Intelligence, Innovation’s technology solution that enables retailers to measure the impact an investment in new pharmacy technology will have before ever committing to it, Jensen told DSNTV in a recent edition of DSN Executive Viewpoints.

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06/27/2013 - 12:31pm

Desloge, Mo.-based Parkland Health Mart Pharmacy was honored with the 2013 Pharmacy of the Year Award by McKesson Corporation in Las Vegas, Thursday, at the Venetian Casino and Resort, as part of the wholesaler’s annual McKesson ideaShare conference.

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06/26/2013 - 1:40pm

The biggest challenge — and opportunity — facing retailers and suppliers today is partnering together to better understand consumer needs to grow existing categories and create entirely new ones, Jim Flannery, director of global business development for Procter & Gamble told DSNTV in a special edition of DSN Executive Viewpoints.

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06/17/2013 - 4:58pm

The Pharmacy of the Year Awards presentation is always a highly anticipated part of the program at McKesson ideaShare, honoring independent pharmacy owners for driving growth and improvements both in their businesses and in the lives of their patients.

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05/29/2013 - 9:26am

DSNTV recently interviewed Walgreens DVP of category strategy, innovation and space management Beth Stiller at the company's Bucktown/Wicker Park flagship store in Chicago for a Virtual Store Tour segment focused on Walgreens’ key strategy in such core categories as health and beauty, and how it plays out in its flagship stores.

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05/17/2013 - 11:32am

With a little more than three months to go before the start of the first NACDS Total Store Expo show, which replaces its Marketplace, Pharmacy and Technology, and Supply Chain conferences, DSNTV caught up with the NACDS president and CEO Steve Anderson to talk about the biggest challenges facing the industry as the association celebrates its 80th anniversary.

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05/06/2013 - 10:34am

There is no substitute for the face-to-face counsel of the pharmacist in improving patient adherence — and he’s got the data to prove it. That’s the message Thrifty White president and CEO Bob Narveson had for DSNTV in part two of a frank and broad-ranging interview about the state of the industry, the role community pharmacy can play in healthcare reform and the results of an exciting new study that validates the role companies like his can play to innovate patient care, improve outcomes and lower healthcare costs.

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05/02/2013 - 9:41am

Which websites, forums and blogs do women turn to when researching health issues online? How could a store better help them with information on women’s health? To get answers to these questions, as well as many others, DSNTV once again took to the streets of Manhattan to speak with women to get their perspectives. “Insights Into Women’s Health Part 2” is the second of a two-part series sponsored by Insight Pharmaceuticals, whose brands include e.p.t and Monistat.