Content about Special Reports

April 25, 2011

The 59-year-old Save Mart supermarket chain more than doubled its store count in 2007 with the purchase of 132 Albertsons stores, but entered something of a dormant period since then. Save Mart now operates 241 stores in California and Nevada, down from a peak of 255 in 2009, and 114 in-store pharmacies, down from 115 in 2009.


April 25, 2011

On top of its 101 in-store pharmacies, Schnucks last year opened four specialty pharmacies, offering specialized services to patients.


The pharmacies offer services for patients living with such chronic conditions as HIV, cancer, multiple sclerosis and autoimmune diseases, as well as for people recovering from organ transplants, said company spokesman Paul Simon. “It’s for patients who require special attention and hard-to-source medication,” he added.


April 25, 2011


Shopko’s story is sort of like a retailing version of “The Little Engine that Could.” Among mass merchandise retailers, it’s one of the smaller and less well-known chains, but that hasn’t stopped it from making its mark, particularly in new health-and-wellness and pharmacy initiatives.


April 25, 2011

ShopRite is striving to help its shoppers shop right by focusing on health and wellness and added convenience. To help customers live healthier lives, the grocer has, at select locations, an on-site registered dietitian. 


Wakefern implemented the retail dietitian program in 2006, and today there are 20 retail dietitians working in 23 ShopRite locations.


April 25, 2011

Supervalu operates under the maxim that the pharmacy division exists as the “solution center for the sick and destination for the healthy.” In other words, Supervalu pharmacy endeavors to be that retail rarity: all things to all people. If it has something to do with health and wellness, treatments or prevention, Supervalu has an answer. 


April 25, 2011

Target is branching out.


Buoyed by surging profits and customer satisfaction scores, the Minneapolis-based giant is reaching into Canada, preparing a new small-store format for urban areas and going after a bigger share of the nation’s grocery dollar. Target also is spending billions on store renovations, aggressively leveraging a new loyalty card program and growing its commitment to health at its pharmacies and in-store clinics.


April 25, 2011


A new partnership with Gold Standard/Elsevier has solidified Thrifty White Pharmacy’s efforts to bring big-city services to its small-town customer base, which is spread across five states: Minnesota, Wisconsin, North Dakota, Iowa and Montana. 


The Maple Grove, Minn.-based chain of 84 stores recently licensed Alchemy, a new drug database and decision support solution, for all of its pharmacy and telepharmacy dispensing systems. The new partnership will enable the chain to streamline its prescription filling process and provide drug information to pharmacists instantly.


April 25, 2011

The way chief executive R. David Yost sees it, AmerisourceBergen Corp.’s Good Neighbor Pharmacy program is a bulwark for independent pharmacists against the pressures of a brutally competitive pharmacy market and an unforgiving economy.


April 25, 2011

There’s nothing like a recession for focusing merchants on what matters most. For USA Drug, that meant concentrating on core markets, cutting costs and recharging its image for down-home value, neighborly service and a broadly merchandised front end focused on local consumer preferences.


April 25, 2011

Pharmacy sales at Weis Markets increased 2.2% in 2010 vs. 2009 thanks in part to strong cough-cold sales over the year and the expansion of its pharmacy-based immunization program to most stores; Weis currently boasts 180 pharmacists who are certified by their respective boards of pharmacy to administer vaccines, the grocer reported. 


April 25, 2011


If sports columnists covered Winn-Dixie, their story line would read something like this: The Jacksonville, Fla.-based retailer has climbed back into the ring as a slimmed-down and much-improved fighter competing in a lighter weight class. 


April 25, 2011

It has been a challenging few years for Walmart among ongoing sales difficulties, restructuring of senior leadership and the pursuit of a new, yet familiar, strategic direction. Despite all the turmoil and the constant media attention it received, Walmart’s health-and-wellness business unit remained a steady performer through 2010.


March 7, 2011

One supermarket operator is literally driving customers to its pharmacies.

Customers at Royal Ahold’s Giant-Landover stores can earn one Gas Rewards point for every dollar spent on purchases in Giant pharmacies in Maryland, most of Virginia, Delaware and Washington, D.C. With the program, for example, a $20 pharmaceutical co-pay earns 20 points and a $50 pharmacy purchase earns 50 points. For every 100 Gas Rewards points earned, shoppers save 10 cents off every gallon of gas bought at Giant and participating Shell gas stations.

March 7, 2011

Not many retail companies would give their customers a vote on how they design their new stores. It’s just one of many ways that H-E-B works to cultivate millions of loyal consumers.

March 7, 2011

Regional operator Giant Eagle always has pushed the envelope with new store concepts, as evidenced by its high-end Market District grocery brand and Giant Eagle Express, a convenience store/gas station replete with a wide offering of food items and a full-service, drive-through pharmacy.

March 7, 2011

If you ask executives at Food City, it’s part of the role of a supermarket pharmacy operator to help its customers understand how healthy eating plays into overall health and wellness. It’s a responsibility they take pretty seriously.

March 7, 2011

Hannaford has been an innovator in the drive to bridge food and pharmacy. The chain’s dedication to health and wellness really gained attention in 2006 when it implemented Guiding Stars, the first storewide nutrition navigation system in the United States.

March 7, 2011

Harris Teeter describes itself as “not just a grocery store,” but also “a wellness center.” The Matthews, N.C.-based supermarket retailer has taken big steps to provide a broader-than-usual menu of services that blend its pharmacy assets with its growing reach as a source of nutritional expertise.

March 7, 2011

Over the past seven years, Safeway has demonstrated a list of accomplishments aimed at healthier living, including launching its O Organics line of USDA certified-organic foods, removing added trans-fats from all of its private-label products and launching Eating Right for Kids, a line that contains no high fructose corn syrup. Today, the effort shows little signs of slowing as the chain kicked off 2011 with two new initiatives: SimpleNutrition and Open Nature.

March 7, 2011

The nation’s largest supermarket chain wants a bigger share of the U.S. pharmacy and wellness market. To get it, Kroger is brandishing a growing arsenal of health and preventive services, and burnishing its image for value and convenience at the prescription counter.

March 7, 2011

Few supermarkets make health and wellness as central to their business as Hy-Vee, a West Des Moines, Iowa-based chain.

In December 2010, the chain announced it would become one of a number of retailers — including Kroger and Safeway — to participate in Pharmacy Saver, a new program offered in collaboration with UnitedHealthcare, the country’s largest Medicare Part D insurer. The program was launched, in part, as a response to the Humana Walmart-Preferred Rx Plan, launched in late September 2010.

March 7, 2011

Publix routinely makes strategic moves to enhance the customer experience in the pharmacy and health-and-wellness arena that are rooted in the customer service mindset that has made its supermarkets so popular.

Last fall the company introduced a new larger, triangular-shaped pill bottle that is designed to be easier to open. While the pill bottle redesign didn’t go as far as the award-winning program Target introduced a few years back, the move underscored the fact that Publix is a pharmacy innovator.

March 7, 2011

Weis Markets streamlined its internal connection between wellness and pharmacy earlier this year with an organizational restructuring that folded the Weis Lifestyle Initiatives department, led by registered dietitian Karen Buch, into the grocer’s pharmacy division. It is the first official move by a supermarket retailer to literally draw a direct line between food and pharmacy.

March 7, 2011

In an effort to deliver to shoppers a whole health-focused shopping experience, Supervalu’s pharmacy and grocery teams are working closely together to develop innovative service offerings that cut across three platforms: preventive care, diabetes care and medication therapy management. The chain clearly is demonstrating its focus on being a one-stop health solution for its shoppers.

March 7, 2011

Wegmans Food Markets last summer introduced “Eat Well. Live Well.” stations located adjacent to its pharmacies that help showcase the links between health, wellness and a good diet.