Content about Shopping

February 6, 2014

"The unusually cold weather has likely put a deep freeze on retail sales, also. Not only did the retail sector experience a lackluster holiday shopping season, but now they are also hit with the reality that some shoppers are simply not going out into the cold. The winners may very well be online retailers," writes Hamacher Resource Group vice president Dave Wendland.

For those of us living in the Midwest — and perhaps throughout the country — we have become familiar with a weather term "polar vortex." No doubt you've heard the phrase pinging around the news media in recent weeks. One of the coldest Arctic outbreaks in two decades has blanketed a significant portion of our country, bringing bitterly cold temperatures to the Midwest, South, and East.

February 14, 2013

Larry Freed, president and CEO ForeSee, sat down with DSN to discuss the factors consumers are looking for when shopping online and how omnichannel is meeting those expectations. More and more, shoppers are becoming better satisfied with their online shopping experience, with pureplay online retailer Amazon.com garnering the best consumer satisfaction scores of all online merchants. But what does that mean for omnichannel retailers?

Audio Q&A: DSN spoke with Larry Freed, president and CEO Foresee. More and more, shoppers are becoming better satisfied with their online shopping experience, with pureplay online retailer Amazon.com garnering the best consumer satisfaction scores of all online merchants. But what does that mean for omnichannel retailers?

April 16, 2014

In celebration of its 150th Express Lane Online Shopping location, which opened last week, the grocer launched a new payment option.

MATTHEWS, N.C. — In celebration of its 150th Express Lane Online Shopping location, which opened last week, the grocer launched a new payment option.

Harris Teeter’s Express Lane Online Shopping service was introduced in 2000 to the company’s home market of Charlotte, N.C. The goal: To make grocery shopping as easy and convenient as possible. The service has now grown to 150 locations throughout the company’s footprint, with the most recent location opening last week at the new Canton Crossing Harris Teeter in Baltimore, Md.

March 21, 2014

Despite retailer advertising expenditures remaining relatively flat in 2013 as compared with a year ago, promotional activity through free-standing insert coupon promotion pages, digital coupon events and feature ad pages all registered double-digit increases last year, according to data released by Marx, a Kantar Media solution. 



MINNEAPOLIS, Minn. — Despite retailer advertising expenditures remaining relatively flat in 2013 compared with a year ago, promotional activity through free-standing insert coupon promotion pages, digital coupon events and feature ad pages all registered double-digit increases last year, according to data released by Marx, a Kantar Media solution. 



February 26, 2014

Many Americans would likely not return to a store if they experienced long checkout lines, according to new research from global retail technology company Omnico Group.

DULUTH, Ga. — Many Americans would likely not return to a store if they experienced long checkout lines, according to new research from global retail technology company Omnico Group.

According to Omnico Group’s latest national primary research campaign, more than 77% of Americans would be less likely to return to a store if they experienced long checkout lines, supporting the perception that consumers who "want it here" expect to get it fast.

February 25, 2014

E-commerce has been and will continue to be a strong vehicle for how consumers buy beauty products, according to a new study released by digital marketing firm PM Digital.

NEW YORK — E-commerce has been and will continue to be a strong vehicle for how consumers buy beauty products, according to a new study released by digital marketing firm PM Digital.

February 24, 2014

While retailers have historically used the “multichannel” approach to reach consumers, the rapidly growing focus on the consumer and integrated, customer-focused technology has paved way for a “total retail” experience, according to a new report by PricewaterhouseCoopers.

NEW YORK — While retailers have historically used the “multichannel” approach to reach consumers, the rapidly growing focus on the consumer and integrated, customer-focused technology has paved way for a “total retail” experience, according to a new report by PricewaterhouseCoopers.
 

February 7, 2014

The Wall Street Journal's MarketWatch on Friday featured Amazon's shopping app "Flow," which enables consumers to add an item to their shopping cart after scanning the product with their smartphone's camera.

NEW YORK — The Wall Street Journal's MarketWatch on Friday featured Amazon's shopping app "Flow," which enables consumers to add an item to their shopping cart after scanning the product with their smartphone's camera. 

It can be used as a sort of "showrooming" tool or it can be used at home in place of drafting a shopping list — just scan, click and ship. 

February 3, 2014

Even as online shopping continues to grow, more U.S. shoppers are planning to make purchases from physical stores in 2014, according to a survey by Accenture. In the “seamless retailing” study, 21% of U.S. shoppers said they plan to increase their in-store purchasing, up from just 9% in last year’s study.

NEW YORK — Even as online shopping continues to grow, more U.S. shoppers are planning to make purchases from physical stores in 2014, according to a survey by Accenture. In the “seamless retailing” study, 21% of U.S. shoppers said they plan to increase their in-store purchasing, up from just 9% in last year’s study.

January 27, 2014

Eighty percent of U.S. consumers use the Internet when they shop. The fourth annual research study of shopper behavior, conducted by Cisco Consulting Services, revealed the percentage of “uber-digitals” shoppers, who regularly use their smartphones for their shopping decision-making, nearly doubled to 18% of the sampled population.

NEW YORK — Eighty percent of U.S. consumers use the Internet when they shop. The fourth annual research study of shopper behavior, conducted by Cisco Consulting Services, revealed the percentage of “uber-digitals” shoppers, who regularly use their smartphones for their shopping decision-making, nearly doubled to 18% of the sampled population.

January 7, 2014

At least two retailers in areas affected by record-low temperatures that have put much of the country under a deep freeze have seen a big spike in sales as consumers stock up on supplies, according to published reports.

NEW YORK — At least two retailers in areas affected by record-low temperatures that have put much of the country under a deep freeze have seen a big spike in sales as consumers stock up on supplies, according to published reports.

December 20, 2013

Rite Aid is extending store hours and featuring gift items as the holiday shopping season comes to an end, the retail pharmacy chain said Friday.

CAMP HILL, Pa. — Rite Aid is extending store hours and featuring gift items as the holiday shopping season comes to an end, the retail pharmacy chain said Friday.

The company said it would extend store hours through Monday, as well as keeping some stores open on Christmas Eve and Christmas Day, including some 24-hour stores.

December 18, 2013

As consumers are reaching the final days to squeeze in their holiday shopping, Target has announced some last-minute deals.

MINNEAPOLIS — As consumers are reaching the final days to squeeze in their holiday shopping, Target has announced some last-minute deals.

Guests using Cartwheel, the retailer's unique savings program, can take advantage of a one-day sale on Dec. 19 when around 40 great gift items — ranging from toys to cookware — will have special offers with discounts ranging from 10% to 60% off. Cartwheel has gained more than 1 million new users this season alone, putting the number of guests signed up for the program at 4 million.

December 12, 2013

Consumers spent a majority of last week recovering from “Black Weekend” holiday shopping.

CHICAGO — Consumers spent a majority of last week recovering from “Black Weekend” holiday shopping. ShopperTrak on Wednesday reported that for the week of Dec. 2 to Dec. 8, GAFO (general merchandise, apparel, furniture and other products) brick-and-mortar retail sales decreased 2.9% compared to the same time last year. Last week’s retail shopper traffic decreased 21.6% compared to the same time period in 2012.

December 6, 2013

Holiday shopping got a big boost during Thanksgiving weekend, and most of the growth came from shopping on Thanksgiving itself rather than Black Friday, according to a new report.

ATLANTA — Holiday shopping got a big boost during Thanksgiving weekend, and most of the growth came from shopping on Thanksgiving itself rather than Black Friday, according to a new report.

First Data Corp., a payment processing company, released the SpendTrend report Friday, based on its tracking of same-store consumer spending by credit, signature debit, PIN debt, EBT, closed-loop prepaid cards and checks. The report found 9% growth over last year, compared with last year's 5.6% growth over 2011; by contrast, Black Friday spending growth was 3.4%.

December 5, 2013

Global retail branding and sourcing partner Daymon Worldwide on Wednesday released the results of its national "Men on a Mission" study, revealing six types of male mission-oriented shopping trips and male shopper archetypes based on evolving gender roles and shopping behavior.

STAMFORD, Conn. — Global retail branding and sourcing partner Daymon Worldwide on Wednesday released the results of its national "Men on a Mission" study, revealing six types of male mission-oriented shopping trips and male shopper archetypes based on evolving gender roles and shopping behavior. 

According to the study, 52% of primary male shoppers in the United States are personally responsible for about 78% of all groceries purchased for their household in the last month, so they represent a significant financial opportunity.

December 4, 2013

Beauty brand Julep's is celebrating the holidays with its first pop-up store in Manhattan — but with a twist.

SEATTLE — Beauty brand Julep's is celebrating the holidays with its first pop-up store in Manhattan — but with a twist.

"With our first pop-up, we’re bringing online retail to the physical world,” Jane Park, CEO and founder of Julep said. “Most pop-ups are temporary retail stores that leave customers thwarted when they’re gone. With the Julep New York pop-up, we’re seamlessly integrating e-commerce subscriptions into the store experience, turning a one-time shopping trip into a long-term customer relationship.”

December 2, 2013

Canada's Jean Coutu Group is helping to bolster holiday sales with the launch of its "e-store window" inside the Longueuil Metro Station. Commuters will be able to shop a wall of deals using their smartphones with delivery before Dec. 24.

It's not really an example of thinking outside the box, as much as it's eliminating the concept of a box altogether. It's an extension of the Jean Coutu brand name into a space typically associated with billboard-style advertising, only stoppers-by can shop the space as easily as they do in the store or online.

Canada's Jean Coutu Group is helping to bolster holiday sales with the launch of its "e-store window" inside the Longueuil Metro Station. Commuters will be able to shop a wall of deals using their smartphones with delivery before Dec. 24. 

November 26, 2013

The Jean Coutu Group is looking to bolster holiday sales and make shopping even easier this holiday season with the launch of an e-store window inside the Longueuil Metro Station.

LONGUEUIL, Quebec — The Jean Coutu Group is looking to bolster holiday sales and make shopping even easier this holiday season with the launch of an e-store window inside the Longueuil Metro Station.

November 26, 2013

Black Friday will just be an ordinary day for the 56% of Americans who plan to do no shopping at all, according to a Consumer Reports poll released Tuesday.

YONKERS, N.Y. — Black Friday will just be an ordinary day for the 56% of Americans who plan to do no shopping at all, according to a Consumer Reports poll released Tuesday. Conversely, 44% intend to do some shopping, up significantly from the 30% who said they shopped for gifts during last year's Black Friday weekend. 

Among the top reasons Americans gave for wanting no part of shopping during Black Friday weekend were:

November 25, 2013

Many of Rite Aid's stores will open from 8 a.m. to 5 p.m. on Thanksgiving, the retail pharmacy chain said Monday.

CAMP HILL, Pa. — Many of Rite Aid's stores will open from 8 a.m. to 5 p.m. on Thanksgiving, the retail pharmacy chain said Monday.

Rite Aid, which operates about 4,600 stores, said the move was designed to give shoppers a head start on Black Friday shopping, citing National Retail Federation figures indicating that up to 140 million shoppers will visit retailers nationwide during the weekend. Still, store hours will vary, and many pharmacies will close at 3 p.m., the company said.

November 8, 2013

The retail industry added 37,600 jobs in October, and 295,000 year-over-year, according to a new report by a retail industry trade group.

WASHINGTON — The retail industry added 37,600 jobs in October, and 295,000 year-over-year, according to a new report by a retail industry trade group.

Analysing numbers from the Bureau of Labor Statistics, the National Retail Federation said the increase represented 2.4% boost over 2012, and every sector of retail added jobs except clothing retailers, which lost 12,500 jobs. Overall, according to the BLS, the economy added 204,000 jobs in October, and the unemployment rate was 7.3%.

November 5, 2013

Negative experiences in one shopping channel can influence consumers' perceptions of other channels too, according to a new survey.

CHELMSFORD, Mass. — Negative experiences in one shopping channel can influence consumers' perceptions of other channels too, according to a new survey.

The survey, "Holiday 2013: Top Trends to Watch," commissioned by Kronos and conducted online by Harris Interactive, found that 68% of Americans report that a negative experience in one channel can influence how they perceive physical stores, online, mobile, phone centers and catalogs. The survey was conducted from Sept. 26-30 among 2,003 adults.

November 4, 2013

Target is extending its hours during holiday shopping season at its Canadian stores, the mass-merchandise retailer said Monday.

MISSISSAUGA, Ontario — Target is extending its hours during the holiday shopping season at its Canadian stores, the mass merchandise retailer said Monday.

Target said most of its Canadian locations would offer extended hours from Nov. 29 to Dec. 30 as part of the "My Kind of Holiday" marketing campaign. The retailer will also extend its price-matching policy for the season; if customers purchase a qualifying item at Target between Nov. 1 and Dec. 24 and subsequently find it for less in a local competitors printed ad, Target will match the competitor's price.

November 1, 2013

Almost 9-in-10 (88%) consumers will shop in stores this holiday season, compared to 75% who will shop online and 16% who will shop via mobile device.

San Francisco —  Almost 9-in-10 (88%) consumers will shop in stores this holiday season, compared to 75% who will shop online and 16% who will shop via mobile device. A new Harris Interactive survey co-sponsored by Aerohive Networks and Euclid also shows that physical retailers still need to address consumer concerns regarding in-store holiday shopping.

Specifically, consumers are most concerned about crowds (42%), lines (29%), and out-of-stock items (15%) affecting their in-store holiday shopping this year.