Content about Retailing

December 17, 2012

A slowdown in retail spending happened after a boost that followed Hurricane Sandy, according to a new report by a division of MasterCard.

PURCHASE, N.Y. — A slowdown in retail spending happened after a boost that followed Hurricane Sandy, according to a new report by a division of MasterCard.

MasterCard Advisors released its SpendingPulse report, finding that a three-week recovery in retail spending after Sandy began to slow during the week that ended Dec. 8, while some sectors, like specialty apparel, slipped into negative growth.

December 13, 2012

Holiday shoppers continued their quest for the perfect gifts during the week ended Dec. 8, according to ShopperTrak. Consumer activity drove a 7.8% increase in foot traffic and 6.5% increase in sales from the previous week.

CHICAGO — Holiday shoppers continued their quest for the perfect gifts during the week ended Dec. 8, according to ShopperTrak. Consumer activity drove a 7.8% increase in foot traffic and 6.5% increase in sales from the previous week.

December 13, 2012

According to the National Retail Federation, eager holiday shoppers helped November retail sales increase 0.8% seasonally adjusted from October and increase 4.4% unadjusted year-over-year.

WASHINGTON — According to the National Retail Federation, eager holiday shoppers helped November retail sales — excluding automobiles, gas stations and restaurants — increase 0.8% seasonally adjusted from October and increase 4.4% unadjusted year-over-year. The NRF also expects holiday sales to grow 4.1% over the last holiday season.

December 3, 2012

Analysis by Shopper Sense founder Lily Lev-Glick, a 20-year shopping behavior analyst and researcher, has revealed holiday shoppers fall into one of three distinct categories.

Analysis by Shopper Sense founder Lily Lev-Glick, a 20-year shopping behavior analyst and researcher, has revealed holiday shoppers fall into one of three distinct categories: Scrooges, Ho Ho Happy Go Lucky and On a Merry Mission.

December 3, 2012

Overall, promotional trade spend for Black Friday was down 15% for 2012 compared to 2011, according to an ECRM report released last week.

SOLON, Ohio — Overall, promotional trade spend for Black Friday was down 15% for 2012 compared to 2011, according to an ECRM report released last week.

November 29, 2012

Fred's on Thurday reported a total sales decline of 1% to $150.4 million for the four weeks ended Nov. 24.

 MEMPHIS, Tenn. — Fred's on Thurday reported a total sales decline of 1% to $150.4 million for the four weeks ended Nov. 24. Comparable store sales for the month declined 3.6% versus an increase of 1.5% in the same period last year.

November 26, 2012

Retailers saw increased foot traffic this Black Friday, but that didn't generate higher sales, according to ShopperTrak, the world's largest counter of retail foot traffic.

CHICAGO — Retailers saw increased foot traffic this Black Friday, but that didn't generate higher sales, according to ShopperTrak, the world's largest counter of retail foot traffic.

According to ShopperTrak's analysis, when compared to Black Friday 2011, retail foot traffic rose 3.5%, to more than 307.67 million store visits. However, retail sales decreased 1.8%, with shoppers spending an estimated $11.2 billion on Friday, compared to $11.4 billion last year.

November 21, 2012

More than half of U.S. adults plan to buy holiday gifts during Thanksgiving weekend, according to a new survey from the Consumer Electronics Association.

ARLINGTON, Va. — More than half of U.S. adults plan to buy holiday gifts during Thanksgiving weekend, according to a new survey from the Consumer Electronics Association.

The survey found that 60% will buy gifts during Black Friday weekend, with the average adult planning to spend $218 between Thursday and Monday, compared with $159 last year. At the same time, the "fiscal cliff" may affect their holiday spending. Overall, consumers plan to spend $842 on gifts this year.

November 20, 2012

Rite Aid is offering Black Friday discounts early at its stores, the retail pharmacy chain said.

CAMP HILL, Pa. — Rite Aid is offering Black Friday discounts early at its stores this year.

The retail pharmacy chain said it would open its stores from at least 9 a.m. to 5 p.m. on Thanksgiving Day and emailing Black Friday survival guides with shopping tips and savings to customers. The National Retail Federation predicts that 71 million shoppers will visit retailers over Black Friday weekend.

November 19, 2012

As the holiday shopping season officially kicks off, CVS/pharmacy has announced that it is offering shoppers deals on gifts both online and in-store on Black Friday and Cyber Monday. Plus, additional savings and rewards are available for ExtraCare members.

WOONSOCKET, R.I. — As the holiday shopping season officially kicks off, CVS/pharmacy has announced that it is offering shoppers deals on gifts both online and in-store on Black Friday and Cyber Monday. Plus, additional savings and rewards are available for ExtraCare members.

November 15, 2012

Family Dollar on Thursday announced it is expanding its holiday selection to include hundreds of toys and gifts retailing for $10 or less.

MATTHEWS, N.C. — Family Dollar on Thursday announced it is expanding its holiday selection to include hundreds of toys and gifts retailing for $10 or less. 

"We know our customers look to Family Dollar to help them celebrate the holidays," stated Michael Bloom, Family Dollar president and COO. "This year, we are proud to offer an expanded selection of items to make this holiday season even more memorable and budget-friendly."

November 15, 2012

When planning commission officials in Northwest Arkansas gave Walmart the go ahead for a 40,000-sq.-ft. store in Bentonville, Ark., back in 1998, it was the retail industry’s biggest story that year.


When planning commission officials in Northwest Arkansas gave Walmart the go ahead for a 40,000-sq.-ft. store in Bentonville, Ark., back in 1998, it was the retail industry’s biggest story that year.


November 14, 2012

Retail sales were down slightly in October on a month-to-month basis while increasing on an annual basis, reflecting Hurricane Sandy and uncertainty in Washington, according to the National Retail Federation.

WASHINGTON — Retail sales were down slightly in October on a month-to-month basis while increasing on an annual basis, reflecting Hurricane Sandy and uncertainty in Washington, according to the National Retail Federation.

The retailing trade group said Wednesday that October retail sales — with exception to automobiles, gas stations and restaurants — decreased 0.3% seasonally adjusted from September while increasing nearly 4% unadjusted year over year.

November 14, 2012

A majority of retailers say delivering a consistent customer experience is their top priority this holiday season, according to a new survey.

ATLANTA — A majority of retailers say delivering a consistent customer experience is their top priority this holiday season, according to a new survey.

Supply chain and retail technology provider RedPrairie released results of its "Holiday Hiring Snapshot" survey of 250 big-box, specialty, grocery, convenience store and food service retailers based in the United States, finding that nearly 60% cited the importance of consistency, with 29% saying they would hire more seasonal workers this year than last year.

November 13, 2012

Smartphones may be among retailers’ strongest allies this holiday season, according to Deloitte’s annual holiday survey of consumer spending intentions and trends released Monday.

NEW YORK — Smartphones may be among retailers’ strongest allies this holiday season, according to Deloitte’s annual holiday survey of consumer spending intentions and trends released Monday.

November 5, 2012

Products often fail before they ever find their way to market. Because our firm reviews more than 2,500 new health, beauty and wellness products, and sees approximately 13,000 packaging changes and line extensions annually, I’ve seen this firsthand.

Products often fail before they ever find their way to market. Because our firm reviews more than 2,500 new health, beauty and wellness products, and sees approximately 13,000 packaging changes and line extensions annually, I’ve seen this firsthand.

October 31, 2012

Shrink costs Canadian retailers almost C$4 billion per year, according to a new report.

TORONTO — Shrink costs Canadian retailers almost C$4 billion per year, according to a new report.

The report, released Wednesday by PwC and the Retail Council of Canada and based on a survey of 34 retailers from across Canada, estimated that retailers in Canada lose about C$10.8 million per shopping day to theft by customers and employees, counting mistakes and organized crime. Cosmetics and fragrances, alcohol and women's clothing were the three most popular items to steal, according to the report.

October 29, 2012

Family Dollar Stores has named Colin McGinnis to the position of SVP store operations support, store development and procurement. McGinnis will report to Barry Sullivan, EVP store operations.

MATTHEWS, N.C. — Family Dollar Stores has named Colin McGinnis to the position of SVP store operations support, store development and procurement. McGinnis will report to Barry Sullivan, EVP store operations.

October 29, 2012

Consumers plan to buy more gifts this year, according to a recent survey commissioned by USAA and released Monday.

SAN ANTONIO — Consumers plan to buy more gifts this year, according to a recent survey commissioned by USAA and released Monday. The fourth annual USAA holiday spending survey indicated that consumer sentiment toward holiday budgeting has become more positive in 2012 when compared to 2011 (53% vs. 45%).

October 26, 2012

News flash: Retailers get the idea that attracting today's consumer means going multichannel.

WHAT IT MEANS AND WHY IT'S IMPORTANT — News flash: Retailers get the idea that attracting today's consumer means going multichannel.

(THE NEWS: Retailers plan to spend more on e-commerce this year. Click here for the story.)

October 24, 2012

Consumers are planning ahead for the holidays, with 51% saying they have set aside the cash needed to complete their shopping lists, according to Accenture's annual consumer holiday shopping study.

NEW YORK — Consumers are planning ahead for the holidays, with 51% saying they have set aside the cash needed to complete their shopping lists, according to Accenture's annual consumer holiday shopping study.
 

October 19, 2012

With shoppers looking for ways to buy things more conveniently, it's clear that the age of the multichannel consumer is well under way, and retailers would be wise to respond in kind. Many of them have already done so.

According to retail consulting firm Upstream Commerce, convenience ranks at the top of reasons why consumers shop online, and as recent news has shown, this is just as true for supermarkets as it is for anyone else.

WHAT IT MEANS AND WHY IT'S IMPORTANT — With shoppers looking for ways to buy things more conveniently, it's clear that the age of the multichannel consumer is well under way, and retailers would be wise to respond in kind. Many of them have already done so.

According to retail consulting firm Upstream Commerce, convenience ranks at the top of reasons why consumers shop online, and as recent news has shown, this is just as true for supermarkets as it is for anyone else.

October 19, 2012

Supermarkets are facing increased competition from dollar stores, according to a new survey from Perception Research Services International.

FORT LEE, N.J. — Supermarkets are facing increased competition from dollar stores, according to a new survey from Perception Research Services International.

October 16, 2012

A recent study showed that supermarkets generate high satisfaction among their shoppers. Supermarkets scored an average of 4.47 on a five-point satisfaction scale (where five is the highest), according to the "2012 U.S. Supermarket Experience Study" conducted by the Retail Feedback Group.

PLAINVIEW, N.Y. — A recent study showed that supermarkets generate high satisfaction among their shoppers. Supermarkets scored an average of 4.47 on a five-point satisfaction scale (where five is the highest), according to the "2012 U.S. Supermarket Experience Study" conducted by the Retail Feedback Group.

October 15, 2012

More than half of consumers say they plan to spend $500 or more on gifts this holiday season, slightly more than what they planned on spending in 2011, according to PriceGrabber’s winter holiday shopping survey.

LOS ANGELES, Calif. — More than half of consumers say they plan to spend $500 or more on gifts this holiday season, slightly more than what they planned on spending in 2011, according to PriceGrabber’s winter holiday shopping survey.

The survey of online shopping consumers, conducted from Aug. 31 to Sept. 12, revealed that 75% planned to shop with online retailers, 74% said they’d shop at discount stores and 49% planned to shop at traditional department stores.