Content about Retailing

March 26, 2013

Family Dollar Stores on Monday named Scott Zucker to the newly created position of SVP merchandise operations.

MATTHEWS, N.C. — Family Dollar Stores on Monday named Scott Zucker to the newly created position of SVP merchandise operations. Zucker will be responsible for driving the strategy and execution of merchandise initiatives, category management, merchandise planning and replenishment.

March 22, 2013

Google is dogfooding a service called Google Shopping Express, which would offer same-day delivery from brick-and-mortar stores in the San Francisco Bay Area to the Internet giant's employees. Target and several other retailers have been named as possible partners.

With Google now looking to compete with Amazon — not to mention Target's growing attention to online and mobile commerce — a growing body of consumer studies and industry trends shows that the most important emerging consumer demographic isn't men, women, old people or young people — but multichannel consumers.

Google is offering a service called Google Shopping Express, which would offer same-day delivery from brick-and-mortar stores in the San Francisco Bay Area to the Internet giant's employees. Target and several other retailers have been named as possible partners.

March 20, 2013

According to a new spending survey from the National Retail Federation, consumer spending for Easter 2013 will be flat when compared to the holiday last year.

WASHINGTON — According to a new spending survey from the National Retail Federation (NRF), consumer spending for Easter 2013 will be flat when compared to the holiday last year.

The NRF 2013 Easter Spending Survey, conducted by BIGinsight, was designed to gauge consumer behavior and shopping trends related to Easter. The poll of 5,050 consumers was conducted from March 5 to 11, 2013.

March 1, 2013

Sears Holdings is adding some of its own fare to its mygofer.com offering, an online grocery service that "turbo-charges brick-and-mortar retailer assortments by allowing customers to get items from those stores where and when they want them in new, convenient ways."

"At mygofer, your list is our command," Sears tells shoppers on its website. "Shop with us for your prescriptions, groceries, beauty products, clothes, shoes, electronics and a whole lot more you might not expect. So whatever's on your list, we can help you get it — with incredible speed and no hassles. That's convenience."

Sears Holdings is adding some of its own fare to its mygofer.com offering, an online grocery service that "turbo-charges brick-and-mortar retailer assortments by allowing customers to get items from those stores where and when they want them in new, convenient ways." 

February 26, 2013

A state Senate committee in Tennessee is looking into the possibility of allowing supermarkets to sell wine, according to published reports.

NEW YORK — A state Senate committee in Tennessee is looking into the possibility of allowing supermarkets to sell wine, according to published reports.

The Memphis, Tenn., Commercial Appeal reported that the proposed law would be subject to approval in local referendums.

Supporters of the bill cited convenience, while opponents — including liquor store owners — said it would be detrimental to public health, safety and the economy, criticizing the legislation as driven by "big national chains" and harmful to locally owned businesses.

February 25, 2013

Omnichannel. It's one of the hottest topics in retail. It's seamless retailing in real-time. It's making sure that the brand experience coming out of a retailer is exemplary no matter how a consumer chooses to engage — on the e-commerce site, through an app for the tablet or smartphone, within the brick-and-mortar location or any two of those venues simultaneously.

Omnichannel. It's one of the hottest topics in retail. It's seamless retailing in real-time. It's making sure that the brand experience coming out of a retailer is exemplary no matter how a consumer chooses to engage — on the e-commerce site, through an app for the tablet or smartphone, within the brick-and-mortar location or any two of those venues simultaneously.

February 15, 2013

Retail executives are moderating their expectations for 2013 following uneven sales in December and January, according to a new survey of CFOs by professional services firm BDO USA.

CHICAGO — Retail executives are moderating their expectations for 2013 following uneven sales in December and January, according to a new survey of CFOs by professional services firm BDO USA.

February 7, 2013

Costco's sales increased 7% in January compared with January 2012, the club retailer said.

ISSAQUAH, Wash. — Costco Wholesale Corp.'s sales increased 7% in January compared with January 2012, the club retailer said Thursday.

Costco reported sales for the five weeks that ended Sunday of $9.35 billion, compared with $8.74 billion a year ago. The month was one day shorter than last year due to the timing of the New Year holiday, which reduced total and same-store sales by about 2%, the company said. Comps in U.S. stores were up by 6%.

February 7, 2013

MeadWestvaco Corporation on Thursday launched its inaugural consumer satisfaction study, “Packaging Matters.”

RICHMOND, Va. — MeadWestvaco Corporation on Thursday launched its inaugural consumer satisfaction study, “Packaging Matters.” The study explores the role of packaging in product satisfaction as consumers purchase, transport, use and dispose of products across 10 different categories. 

February 6, 2013

Despite nearly half of shoppers using social media every day, less than one-fifth shop through them, according to a new study by PwC.

NEW YORK — Despite nearly half of shoppers using social media every day, less than one-fifth shop through them, according to a new study by PwC.

January 30, 2013

Most retailers in Canada are ready for a phase-out of 1-cent coins, a national retailing trade group said Wednesday.

TORONTO — Most retailers in Canada are ready for a phase-out of 1-cent coins, a national retailing trade group said Wednesday.

The Retail Council of Canada said the majority of the country's retail businesses were prepared for the disappearance of the penny and will follow the government's proposals for determining prices.

January 28, 2013

Retail industry sales (which exclude automobiles, gas stations and restaurants) will increase 3.4%, down slightly from 4.2% in 2012 and 5.8% in 2011, according to the National Retail Federation’s 2013 economic forecast.

Washington, D.C. — Retail industry sales (which exclude automobiles, gas stations and restaurants) will increase 3.4%, down slightly from 4.2% in 2012 and 5.8% in 2011, according to the National Retail Federation’s 2013 economic forecast.

The lukewarm forecast, released Monday, comes on the heels of a holiday season that went head-to-head with Washington’s political wrangling over fiscal concerns, shifting consumers’ spending plans downward. In the end, holiday sales in 2012 grew 3.0%.

January 28, 2013

Target will dedicate about 10,000 sq. ft. at nine of its stores in the Detroit area to fresh groceries, the mass merchandise chain said Monday.

MINNEAPOLIS — Target will dedicate about 10,000 sq. ft. at nine of its stores in the Detroit area to fresh groceries, the mass merchandise chain said Monday.

The company said the remodeling effort was part of its ongoing effort to remodel stores across the country, and the new layout also would include reinventions in departments such as beauty, home, shoes and baby. Fresh foods will include produce, packaged meat and prepackaged baked goods, as well as frozen and dry food offerings.

January 23, 2013

Growth in 2013 will be slow-going in the first half of 2013 but will pick up at the end, suggested James Russo, SVP global consumer insights for Nielsen, during a webinar Wednesday afternoon.

CHICAGO — Growth in 2013 will be slow-going in the first half of 2013 but will pick up at the end, suggested James Russo, SVP global consumer insights for Nielsen, during a webinar Wednesday afternoon. "The consumer remains in maintenance mode," he said. "Consumers are being pragmatic in their spending. Uncertainty dominates."

January 22, 2013

Club retailers could be in for a good time over the next three years, according to a new study.

NEW YORK — Club retailers could be in for a good time over the next three years, according to a new study.

The study, by Deloitte, found that consumer products executives expect growth through warehouse club retailers to outpace those of other retail channels, including mass merchandise, supermarkets and online retail.

January 18, 2013

Duane Reade experienced nearly a 20% boost in sales of its private label hosiery thanks to a seven-week social media campaign dubbed “Show Us Some Leg,” according to a published report.
The important takeaway here is that the success of this campaign speaks to the overall importance of engaging consumers beyond the walls of the bricks-and-mortar store.

Duane Reade experienced nearly a 20% boost in sales of its private label hosiery thanks to a seven-week social media campaign dubbed “Show Us Some Leg,” according to a published report.

The important takeaway here is that the success of this campaign speaks to the overall importance of engaging consumers beyond the walls of the bricks-and-mortar store.

January 15, 2013

Despite caution among consumers, retailers wrapped up 2012 with a healthy holiday shopping season, according to a new report by a retailing trade group.

NEW YORK — Despite caution among consumers, retailers wrapped up 2012 with a healthy holiday shopping season, according to a new report by a retailing trade group.

The National Retail Federation said Tuesday that holiday retail sales increased 3% over the year before, to $579.8 billion. December retail sales increased 0.8% seasonally adjusted from November and 2.1% unadjusted year over year. Nevertheless, the 3% increase was still below the NRF's projected 4.1% growth. Meanwhile, nonstore holiday sales grew 11.1%.

January 10, 2013

If you are like a lot of people, hanging a new calendar has inspired you to embrace new beginnings and experimentation. Every January morning begins with plans to put insights into action.

If you are like a lot of people, hanging a new calendar has inspired you to embrace new beginnings and experimentation. Every January morning begins with plans to put insights into action.

And if you are like a lot of other people, you’re feeling desperate for different outcomes in 2013, while still doing things the 2012 way.

January 9, 2013

Men are an ideal target for online beauty and beauty retailers may want to consider expanding more marketing efforts to further leverage this growing opportunity, according to recent research from Mintel.

CHICAGO — Men are an ideal target for online beauty and beauty retailers may want to consider expanding more marketing efforts to further leverage this growing opportunity, according to recent research from Mintel.

The ease and convenience features of online shopping appeal to some 60% of men ages 18 of 34 years who buy beauty products and agree that buying online is more convenient than shopping in store. This compares with 52% of women of the same age and 41% of their older male counterparts (ages 55 years and older), according to Mintel.

January 8, 2013

Fueled by strong store growth and increased household penetration, dollar stores have been stepping outside of their comfort zone in pursuit of consumer trips that have historically belonged to retail pharmacy.

COMMERCE, Calif. — Fueled by strong store growth and increased household penetration, dollar stores have been stepping outside of their comfort zone in pursuit of consumer trips that have historically belonged to retail pharmacy. 

December 27, 2012

Consumers continued to shop online in ever-increasing numbers this holiday season, according to Chase Holiday Pulse, an aggregator of payment processing data from 50 of Chase Paymentech's largest U.S. e-commerce merchants. Pulse results showed YTD year-over-year sales growth of 15.2%.

NEW YORK — Consumers continued to shop online in ever-increasing numbers this holiday season, according to Chase Holiday Pulse, an aggregator of payment processing data from 50 of Chase Paymentech's largest U.S. e-commerce merchants. Pulse results showed YTD year-over-year sales growth of 15.2%.

For the overall holiday season, Oct. 29 through Dec. 25, the Pulse analysis also revealed transaction growth was up 24.3% YoY, while the average ticket price number continued to decline by 7.3% YoY.

December 20, 2012

More consumers plan to spend more on holiday shopping this year than last, according to a new Nielsen survey.

NEW YORK — More consumers plan to spend more on holiday shopping this year than last, according to a new Nielsen survey.

According to the "Nielsen Holiday Survey," 54% of consumers stated they still haven't started their holiday shopping. The weekly survey polled 1,100 households starting in September, and the market research company releases results weekly. Respondents said their top destinations for holiday shoppings would be supercenters, departments stores and the Internet.

December 19, 2012

Revamping the center store could present an opportunity worth more than $440 billion for supermarkets, according to a new study by SymphonyIRI.

CHICAGO — Revamping the center store could present an opportunity worth more than $440 billion for supermarkets, according to a new study by SymphonyIRI.

December 19, 2012

Customer service is the key driver of brand advocacy in retail pharmacy, according to a new study.

TORONTO — Customer service is the key driver of brand advocacy in retail pharmacy, according to a new study.

December 19, 2012

Walgreens will keep stores open on Christmas Eve and Christmas Day to allow last-minute Christmas shopping, the retail pharmacy chain said Wednesday.

DEERFIELD, Ill. — Walgreens will keep stores open on Christmas Eve and Christmas Day to allow last-minute Christmas shopping, the retail pharmacy chain said Wednesday.

This includes 1,600 24-hour locations that will be open around the clock, while most Walgreens stores will stay open until midnight through Dec. 23, and nearly all stores will be open during regular hours on Christmas Eve, including pharmacies, which will be open from 9 a.m. until 5 p.m. On Christmas, non-24-hour stores will be open from 9 a.m. until 6 p.m., and pharmacies will be open at 24-hour stores.