Content about Retailing

November 9, 2011

Retailers are gearing up for the holiday seasons, and have every intent of coaxing their shoppers into filling a shopping cart, such as this one at a central Pennsylvania Rite Aid.

November 9, 2011

Sears and Kmart have entered the future of staying connected to consumers introducing mobile shopping walls in high-traffic areas.

HOFFMAN ESTATES, Ill. — Sears and Kmart have entered the future of staying connected to consumers introducing mobile shopping walls in high-traffic areas.

The shopping walls, which will feature top toys that customers can purchase from their smartphones by scanning the products' QR code, will be available in select malls across the United States, and, for Kmart only, in movie theater lobbies in major markets. Additionally, shoppers can find the Sears and Kmart mobile walls in airports in Chicago, Dallas, Denver and Puerto Rico, and at bus shelters nationwide.

November 4, 2011

South of France Natural Body Care is launching a social media campaign anchored by its new blog, TheSoapDishMagazine.com, which went live Friday.

GREENSBORO, N.C. — South of France Natural Body Care is launching a social media campaign anchored by its new blog, TheSoapDishMagazine.com, which went live Friday.

November 2, 2011

Sam's Club announced that it is making it easier for consumers to shop this holiday season with the launch of its holiday shopping site, SamsClub.com/gifts, and an enhanced mobile application that together streamline on-the-go and at-home shopping.

BENTONVILLE, Ark. — Sam's Club announced that it is making it easier for consumers to shop this holiday season with the launch of its holiday shopping site, SamsClub.com/gifts, and an enhanced mobile application that together streamline on-the-go and at-home shopping.

November 1, 2011

Cincinnati's ABC affiliate station on Monday featured Kroger's Scan-Bag-Go system, a handheld device that customers use to scan bar codes as they shop.

CINCINNATI — Cincinnati's ABC affiliate station on Monday featured Kroger's Scan-Bag-Go system, a handheld device that customers use to scan bar codes as they shop. The device keeps a running tally of the purchase, and reduces the checkout process to a matter of seconds.

November 1, 2011

In its latest winter holiday shopping survey, PriceGrabber said almost all shoppers plan on shopping online, while just nearly one-half of consumers expressed intentions to shop at traditional brick-and-mortar stores.

LOS ANGELES — In its latest winter holiday shopping survey, PriceGrabber said almost all shoppers plan on shopping online, while just nearly one-half of consumers expressed intentions to shop at traditional brick-and-mortar stores.

October 26, 2011

Despite concerns about the economy and rising household expenses, nearly 3-out-of-5 consumers (59%) will put aside economic worries and spend the same or more this holiday season, according to Deloitte’s 26th annual survey of holiday spending intentions and trends.

NEW YORK — Despite concerns about the economy and rising household expenses, nearly 3-out-of-5 consumers (59%) will put aside economic worries and spend the same or more this holiday season, according to Deloitte’s 26th annual survey of holiday spending intentions and trends. While this is a slight decline from 2010, it represents an eight percentage point increase from 2009.

October 24, 2011

Walmart announced that it is helping ensure customers pay the lowest price on holiday gifts with the launch of its Christmas price guarantee.

BENTONVILLE, Ark. — Walmart announced that it is helping ensure customers pay the lowest price on holiday gifts with the launch of its Christmas price guarantee.

Customers who purchase eligible product at Walmart anytime between Nov. 1 and Dec. 25, and then find those same products advertised for less at another store, will receive a Walmart gift card for the difference through Dec. 25.

October 21, 2011

There's one trend that retailers should brace for this holiday season.

NEW YORK — There's one trend that retailers should brace for this holiday season.

Despite projected spending outlooks made by several research and retail groups, retailers nationwide will draw crowds this holiday season. However, it seems that certain consumers (particularly, teenagers and young adults) have utilized the power of technology and social media to conduct "flash robs," a take on the impromptu gatherings known as flash mobs.

October 20, 2011

As many as 71% of consumers earning less than $100,000 per year are planning to trim back their spending this holiday season, according to new research, “Holiday Shopping 2011,” released Tuesday by SymphonyIRI Group.

CHICAGO — As many as 71% of consumers earning less than $100,000 per year are planning to trim back their spending this holiday season, according to new research, “Holiday Shopping 2011,” released Tuesday by SymphonyIRI Group.

October 19, 2011

It looks like this year's holiday shoppers have a renewed focus on value and will comparison shop by utilizing smartphones, tablets and mobile applications to make purchasing decisions, according to the latest National Retail Federation survey.

WASHINGTON — It looks like this year's holiday shoppers have a renewed focus on value and will comparison shop by utilizing smartphones, tablets and mobile applications to make purchasing decisions, according to the latest National Retail Federation survey.

October 18, 2011

Shoplifting, employee or supplier fraud, organized retail crime and administrative errors cost the retail industry $41.7 billion in the United States in 2011, representing 1.6% in sales, according to the Global Retail Theft Barometer released Tuesday by Checkpoint Systems.

PHILADELPHIA — Shoplifting, employee or supplier fraud, organized retail crime and administrative errors cost the retail industry $41.7 billion in the United States in 2011, representing 1.6% in sales, according to the Global Retail Theft Barometer released Tuesday by Checkpoint Systems. Of that, $18.4 billion was attributed to employee theft, $14.9 billion to shoplifters, $6.6 billion to internal error and $1.8 billion to suppliers.

October 13, 2011

Two years of declining same-store sales at Walmart are poised to end next month when the retailer reports third-quarter results that reflect positive momentum from a wide range of initiatives put in place during the past 12 months, judging from comments made by senior executives during an all-day meeting with analysts on Wednesday.

BENTONVILLE, Ark. — Two years of declining same-store sales at Walmart are poised to end next month when the retailer reports third-quarter results that reflect positive momentum from a wide range of initiatives put in place during the past 12 months, judging from comments made by senior executives during an all-day meeting with analysts on Wednesday.

October 13, 2011

Online marketing campaigns contributed to an in-store sales lift of 21%, according to an analysis of multiple consumer packaged goods online ad campaigns that was released Tuesday by ComScore and DunnhumbyUSA.

RESTON, Va. — Online marketing campaigns contributed to an in-store sales lift of 21%, according to an analysis of multiple consumer packaged goods online ad campaigns that was released Tuesday by ComScore and DunnhumbyUSA.

According to the report, 5-of-every-6 online campaigns generated a positive sales lift among exposed households. Approximately 70% of campaigns generated a double-digit sales lift, and more than 40% generated lifts of at least 30%.

October 12, 2011

FoodLink, an online network for fresh food retailers, wholesalers and suppliers, on Tuesday announced its status as a certified partner to Giant Eagle.

LOS GATOS, Calif. — FoodLink, an online network for fresh food retailers, wholesalers and suppliers, on Tuesday announced its status as a certified partner to Giant Eagle. With 228 supermarket locations, Giant Eagle is one of the largest produce buyers in the country, FoodLink stated.

October 11, 2011

Helena Foulkes, one of the brightest, fastest-rising stars of the retail pharmacy industry for more than a decade, earlier this year assumed the newly created position of EVP and chief healthcare strategy and marketing officer.


Helena Foulkes, one of the brightest, fastest-rising stars of the retail pharmacy industry for more than a decade, earlier this year assumed the newly created position of EVP and chief healthcare strategy and marketing officer.


October 7, 2011

Mom isn't the only one making a shopping list these days. And any of those extreme couponers armed with a pair of scissors, a load of circulars and coupon clippings, and a shopping list of their own, well, they're not the problem, either. The problem is the leaders of organized retail crime units who are making those shopping lists, walking into a store, hitting a display case and walking right back out — all before the manager has a chance to say, "Um, excuse me sir? Can I help you?"

WHAT IT MEANS AND WHY IT'S IMPORTANT — Mom isn't the only one making a shopping list these days. And any of those extreme couponers armed with a pair of scissors, a load of circulars and coupon clippings, and a shopping list of their own, well, they're not the problem, either. The problem is the leaders of organized retail crime units who are making those shopping lists, walking into a store, hitting a display case and walking right back out — all before the manager has a chance to say, "Um, excuse me sir? Can I help you?"

October 3, 2011

A recent consumer survey debunked the two long-assumed scenarios surrounding the moment a shopper actually makes a shopping decision — before they've entered the store as part of a planned purchase or at the shelf on an impulse.

NEW YORK — A recent consumer survey debunked the two long-assumed scenarios surrounding the moment a shopper actually makes a shopping decision — before they've entered the store as part of a planned purchase or at the shelf on an impulse.

For years, the retailing industry has debated between those who argue a shopper’s mind is mostly made up before they even enter the store and those who assert the real decision what to buy comes down to a final few seconds at the shelf. In fact it is neither, according to a recent survey of U.S. consumers.

October 3, 2011

The state of the economy continues to impact consumers' holiday shopping decisions as many plan to spend less or the same this year.

LOS ANGELES — The state of the economy continues to impact consumers' holiday shopping decisions as many plan to spend less or the same this year.

According to a new survey of 3,070 U.S. online shopping consumers, conducted by PriceGrabber, 45% said that they plan to spend less this year, while 49% plan to spend the same, compared with 2010. Additionally, more than two-thirds of those surveyed (68%) said the economic climate will affect their overall spending, with many of them attributing their decision to an increase in prices for food, gas and other necessities.

September 26, 2011

Retailers should expect small gains in 2011 holiday sales, according to a Deloitte forecast issued Monday.

NEW YORK — Retailers should expect small gains in 2011 holiday sales, according to a Deloitte forecast issued Monday.

The company’s retail & distribution practice expects total holiday sales to reach between $873 and $877 billion, representing a 2.5 to 3% increase over last season.

September 21, 2011

Sales of cosmetics and toiletries through alternate channels have soared, growing by nearly $1 billion since 2005, according to consulting and research firm Kline & Co., and more double-digit growth is expected as consumers increasingly opt for the convenience of at-home shopping to meet their beauty needs.

PARSIPPANY, N.J.  — Sales of cosmetics and toiletries through alternate channels have soared, growing by nearly $1 billion since 2005, according to consulting and research firm Kline & Co., and more double-digit growth is expected as consumers increasingly opt for the convenience of at-home shopping to meet their beauty needs.
 

September 21, 2011

In the wake of several surveys projecting how shoppers will spend this holiday season, the latest study from ShopperTrak expects national retail sales to increase 3% during November and December, while foot traffic will drop 2.2%.

CHICAGO — In the wake of several surveys projecting how shoppers will spend this holiday season, the latest study from ShopperTrak expects national retail sales to increase 3% during November and December, while foot traffic will drop 2.2%.

ShopperTrak said its 3% holiday sales increase prediction follows 19 consecutive months of year-over-year U.S. retail sales growth, adding that the expected increase is moderate when compared with the 2010 holiday season's 4.1% sales increase over 2009.

September 15, 2011

Safeway and Wegmans ranked highest across all customer service elements, according to a survey by Empathica.

TORONTO — Safeway and Wegmans ranked highest across all customer service elements, according to a survey by Empathica.

Empathica, a customer experience management solution-provider, polled more than 16,000 consumers, and found that operations and merchandise were the two most important elements in grocery shopping versus other elements, such as promotions, people and technology.

September 15, 2011

Big Y is saying "so long," to its self-service checkout lanes at its stores, according to published reports.

SPRINGFIELD, Mass. — Big Y is saying "so long," to its self-service checkout lanes at its stores, according to published reports.

The New England-based retailer is slated to phase out self-serve lanes at all 61 locations.

September 13, 2011

GMDC members elected two new board members to serve in two-year terms on their board of directors, the association announced Tuesday.

PHOENIX — GMDC members elected two new board members to serve in two-year terms on their board of directors, the association announced Tuesday — Mike Petocchi, business group manager HBC/cosmetics with Wegmans Food Markets and former GMDC chairman Jim Wonderly, VP grocery non-foods/GM Ahold USA.

Additionally, Curtis Maki, VP HBC/GM program management and pharmacy with Topco Associates, was re-elected to serve another two-year term. Maki also will serve as the co-chairman of the Membership Advisory Board.