NEW YORK — As pharmacy organizations tout the pharmacist as the face of neighborhood health care, one retailer is encouraging its own pharmacists to be more proactive.
Ahold USA has launched ACT! in an effort to get its pharmacists to build closer relationships with their patients. ACT! stands for "Acknowledge," "Coach" and "Thank." Ahold USA owns the Stop & Shop, Giant Food of Landover, Md., and Giant Food Stores of Carlisle, Pa., chains in the Northeast.