Content about Personalization

April 22, 2013

Rite Aid's revamped website will offer a "more personalized and engaging" experience for customers, the company said.

CAMP HILL, Pa. — Rite Aid's revamped website will offer a "more personalized and engaging" experience for customers, the company said Monday.

The new site, which it worked with Razorfish Healthware to design, includes easier access to online pharmacy services, health and wellness information.

February 22, 2013

Safeway on Thursday reported a 1.3% annual sales lift to $44.2 billion for its fiscal 2012. The year-end sales lift was driven by increased fuel sales and a same-store sales increase of 0.5% (excluding fuel), the grocer reported.

However, from listening to this last conference call, coming out of a year that has been framed more by Safeway's challenges than Safeway's opportunity on Wall Street, you get the sense that 2012 was 2012 and that this 2013 party has only just begun.

Safeway on Thursday reported a 1.3% annual sales lift to $44.2 billion for its fiscal 2012. The year-end sales lift was driven by increased fuel sales and a same-store sales increase of 0.5% (excluding fuel), the grocer reported. 

December 14, 2012

A new survey by Wolters Kluwer Health indicated that a large majority of consumers think it's a good thing that more individuals are taking a larger and more active role in their own health care.

This should come as no surprise, as recent years have seen tremendous growth in things like electronic personal health records, mobile apps and use of social media. It also ties in with trends in the devolution of health care to the consumer level, such as retail clinics.

A new survey by Wolters Kluwer Health indicated that a large majority of consumers think it's a good thing that more individuals are taking a larger and more active role in their own health care.

This should come as no surprise, as recent years have seen tremendous growth in things like electronic personal health records, mobile apps and use of social media. It also ties in with trends in the devolution of health care to the consumer level, such as retail clinics.

November 15, 2012

With more people working from home, the office products category continues to expand.

With more people working from home, the office products category continues to expand. For the past year, sales of office supplies were up 4%, according to NPD analyst Lora Morsovillo, driven by sales of writing implements, mailing and shipping supplies, and office essentials, including paper clips and 
rubber bands.


Morsovillo said the trend toward personalization is evident in the category, creating more demand for products like coordinated pens 
and folders.

 

 

October 11, 2012

Safeway's approach to multi-channel retailing — a shopping app fielding personalized, targeted promotions to members of its growing Just for U loyalty program — represents the foundation for future growth, executives noted during a conference call with analysts Thursday morning.

PLEASANTON, Calif. — Safeway's approach to multichannel retailing — a shopping app fielding personalized, targeted promotions to members of its growing Just for U loyalty program — represents the foundation for future growth, executives noted during a conference call with analysts Thursday morning.  

August 20, 2012

Despite an economy that’s still in the doldrums, the back-to-school season means parents will once again open their wallets for the annual shopping ritual.

Despite an economy that’s still in the doldrums, the back-to-school season means parents will once again open their wallets for the annual shopping ritual. “We expect spending to be up again modestly this BTS season — most likely in the low- to mid-single digits,” said Perry James, president of the NPD Group division that follows the category.

July 12, 2012

Health-and-wellness e-retailer Vitacost.com is targeting smartphone users with the relaunch of its mobile commerce website, developed in partnership with Moovweb, the company announced Thursday.

SAN FRANCISCO — Health-and-wellness e-retailer Vitacost.com is targeting smartphone users with the relaunch of its mobile commerce website, developed in partnership with Moovweb, the company announced Thursday.

"Vitacost customers are very passionate about their health and wellness products," Vitacost chief marketing officer David Zucker said. "Our new Moovweb-powered mobile site unleashes the power of social media to help our customers spread the word about their favorite products, as well as easily access recommendations for new products."

June 21, 2012

Leveraging the deep understanding of its customer base via insights gained through its ExtraCare loyalty program, CVS/pharmacy officially unveiled on Thursday a new personalized digital experience on CVS.com, which features extensive health information and resources in addition to customized deals and savings information.

WOONSOCKET, R.I. — Leveraging the deep understanding of its customer base via insights gained through its ExtraCare loyalty program, CVS/pharmacy officially unveiled on Thursday a new personalized digital experience on CVS.com, which features extensive health information and resources in addition to customized deals and savings information.

April 22, 2012

The Drug Store News Group on Sunday co-hosted a breakfast with CVS Caremark. Larry Merlo, CVS Caremark president and CEO, shared with attendees CVS’ focus on leveraging personalization opportunities, through both marketing and assortment, to engender loyalty. And suppliers were introduced to new CVS/pharmacy president Mark Cosby and chief merchant Judy Sansone.

PALM BEACH, Fla. — The Drug Store News Group on Sunday co-hosted a breakfast with CVS Caremark to celebrate DSN’s March 12 “Category of One” issue. Larry Merlo, CVS Caremark president and CEO, shared with attendees CVS’ focus on leveraging personalization opportunities, through both marketing and assortment, to engender loyalty. Suppliers also were introduced to new CVS/pharmacy president Mark Cosby.

For pictures of the event, click here.

July 25, 2011

PNI Digital Media on Monday announced an agreement with Walgreens to provide and operate an online stationery service for the Chicago-based pharmacy.

VANCOUVER, British Columbia — PNI Digital Media on Monday announced an agreement with Walgreens to provide and operate an online stationery service for the Chicago-based pharmacy.

The service will allow Walgreens customers to create and customize unique cards, invitations and other printed material, including personalized photobooks and photo calendars, wedding invitations and business cards.

According to reports, the PNI Digital Media Platform reaches more than 14,000 retail locations around the world, 9,000 of which offer a one-hour pickup service.

June 1, 2011

CafePress, a customization engine that enables individuals, nonprofits and businesses to create, buy and sell customized merchandise online, has teamed up with beauty brand Philosophy to offer customized bath and body gifts.

SAN MATEO, Calif. — CafePress, a customization engine that enables individuals, nonprofits and businesses to create, buy and sell customized merchandise online, has teamed up with beauty brand Philosophy to offer customized bath and body gifts.

Philosophy joins CafePress' roster of brands as the first skin care and cosmetic brand to provide its consumers with ways to "co-create" their products.

March 24, 2011

Personalization of the in-store customer experience will be a key objective for retailers over the next two years, according to two new Aberdeen Group reports sponsored by HP.

PALO ALTO, Calif. — Personalization of the in-store customer experience will be a key objective for retailers over the next two years, according to two new Aberdeen Group reports sponsored by HP.

According to the 100 senior retail executives surveyed from such industries as apparel, grocery and department stores, 76% do not possess the technology tools or the business processes for executing Web, catalog or special orders from stores. This challenge is being fueled by rising consumer expectations of rich, multimedia in-store shopping experiences.

December 1, 2010

Kodak is introducing a new innovation that provides consumers with ways to give greeting cards a personal touch.

ROCHESTER, N.Y. — Kodak is introducing a new innovation that provides consumers with ways to give greeting cards a personal touch.

Kodak's new personal greeting cards give consumers a variety of ways to quickly customize and print personal cards in seconds at select in-store Kodak picture kiosks nationwide. Customers can create cards in three easy steps:

  • Touch the screen on the kiosk;

  • Select an occasion and the preferred style of the card; and

  • Begin the personalization process.

January 12, 2010

Shoppers are looking for enhanced personalization and more choices in how they interact with retailers...

September 7, 2009

One of the more significant points of differentiation between specialty channels that sell supplements and...

NEW YORK One of the more significant points of differentiation between specialty channels that sell supplements and mass retailers sporting supplements is education — those specialty channels oftentimes have a dedicated, educated sales force interacting with customers around what to buy and why to buy.

 

This kind of program levels that playing field a little bit.

 

November 27, 2007

Yoshe Beauty, developer and marketer of unisex beauty products, is launching its online store, the...