Content about Online shopping

April 21, 2013

Technology has certainly changed the landscape of the drug channel's general merchandise department. As categories shift, electronic accessories have become a crucial addition to the mix.

Technology has certainly changed the landscape of the drug channel's general merchandise department. As categories shift, electronic accessories have become a crucial addition to the mix.

Nearly 40% of all consumer electronic spending in 2012 was on tablets, smartphones, laptops and notebooks, according to the Consumer Electronics Association. "Accessories for these products are the growth drivers for the category," said Chris Ely, a spokesperson for the organization. "They also are margin makers."

April 21, 2013

Joel Carden, EVP of Pacific World, recently talked with Drug Store News about the high-growth nail category to share his insights on how retailers can successfully enter the at-home gel polish space and how Pacific World's gel polish technology, SensatioNail, is helping to fuel growth.

Joel Carden, EVP of Pacific World, recently talked with Drug Store News about the high-growth nail category to share his insights on how retailers can successfully enter the at-home gel polish space and how Pacific World's gel polish technology, SensatioNail, is helping to fuel growth.

DSN: In looking at the data, it is clear that nail continues to be the star in cosmetics. Can you elaborate on the growth within the nail segment?

April 21, 2013

Beauty retailer Sephora launched in September the new Sephora Skincare iQ, which has been dubbed as the "most comprehensive in-store technology" to make addressing skin care concerns easier than ever before.

Beauty retailer Sephora launched in September the new Sephora Skincare iQ, which has been dubbed as the "most comprehensive in-store technology" to make addressing skin care concerns easier than ever before.

By using the touch-screen technology that is available at select Sephora locations, consumers can — in 60 seconds or less — address a range of skin concerns through a series of deductive questions. It simplifies the product selection process by cross-referencing Sephora's full skin care assortment across more than 1,200 SKUs and 60 brands.

April 19, 2013

Amazon.com created a virtual health and wellness depot with the launch of its new 50+ Active and Healthy Living Store.

Amazon.com created a virtual health and wellness depot with the launch of its new 50+ Active and Healthy Living Store. With this online destination, Amazon will be targeting the caregiver sweet spot — that sandwich generation who are likely to simultaneously care for their baby boomer parents even as they raise their Gen Y children. 

But are consumers really shopping health online? Or, more important, are they buying health online?

April 15, 2013

If any proof was needed of the importance of omnichannel, it can be seen in a new survey of U.S. consumers.

NEW YORK — If any proof was needed of the importance of omnichannel, it can be seen in a new survey of U.S. consumers.

April 3, 2013

Amazon and Walmart's e-commerce division are expanding and starting programs to allow customers to order items online and then pick them up from lockers stationed at brick-and-mortar retailers. Amazon has been running such a program for a couple of years in a few major cities, including installing the lockers at Rite Aid stores in cities like New York.

NEW YORK — Amazon and Walmart's e-commerce division are expanding and starting programs to allow customers to order items online and then pick them up from lockers stationed at brick-and-mortar retailers.

April 3, 2013

More than half of Americans shop and spend money to improve their moods, according to a new survey.

SAN FRANCISCO — More than half of Americans shop and spend money to improve their moods, according to a new survey.

The study, by Ebates.com, found that 63.9% of women engage in "retail therapy," compared with 39.8% of men, and the belief that it improves moods was found among 39.2% of women, compared with 20.6% of men. The survey was conducted online by TNS Global and included 1,000 adults.

March 29, 2013

Google has officially unveiled its testing program for Google Shopping Express, its new online delivery service in the San Francisco Bay area, signing up with retailers like Target, Walgreens and Raley's to allow customers to receive items directly from store shelves at their homes within a day.

The program has been widely described as an effort by Google to compete with e-commerce giant Amazon, but what sets Google Shopping Express apart is its sourcing partnership with brick-and-mortar retailers, particularly Target, which itself has made significant investments in omnichannel retail, most recently with its purchases of two online cooking-equipment retailers. As a whole slew of developments over the past couple of weeks has shown, omnichannel is becoming a key component of many retailers' business.

Google has officially unveiled its testing program for Google Shopping Express, its new online delivery service in the San Francisco Bay area, signing up with retailers like Target, Walgreens and Raley's to allow customers to receive items directly from store shelves at their homes within a day.

March 22, 2013

Google is dogfooding a service called Google Shopping Express, which would offer same-day delivery from brick-and-mortar stores in the San Francisco Bay Area to the Internet giant's employees. Target and several other retailers have been named as possible partners.

With Google now looking to compete with Amazon — not to mention Target's growing attention to online and mobile commerce — a growing body of consumer studies and industry trends shows that the most important emerging consumer demographic isn't men, women, old people or young people — but multichannel consumers.

Google is offering a service called Google Shopping Express, which would offer same-day delivery from brick-and-mortar stores in the San Francisco Bay Area to the Internet giant's employees. Target and several other retailers have been named as possible partners.

March 21, 2013

Late last year, Walmart rolled out the pilot program for a new mobile initiative called "Scan & Go" to 70 stores in the Atlanta and Bentonville, Ark. areas, where the company is based. Now, the mass merchandise retailer is expanding the program after a successful test run.

BENTONVILLE, Ark. — Late last year, Walmart rolled out the pilot program for a new mobile initiative called "Scan & Go" to 70 stores in the Atlanta and Bentonville, Ark. areas, where the company is based. Now, the mass merchandise retailer is expanding the program after a successful test run.

March 20, 2013

People who work from home shop online more often, according to a new survey.

WHITING, Ind. — People who work from home shop online more often, according to a new survey.

Conducted by Harris Interactive on behalf of CouponCabin, the survey found 69% of adults working from home shop online while on the clock, compared with 54% who do the same when working in an office. The online survey polled 2,047 adults between March 12-14, including 273 who work from home.

March 20, 2013

According to a new spending survey from the National Retail Federation, consumer spending for Easter 2013 will be flat when compared to the holiday last year.

WASHINGTON — According to a new spending survey from the National Retail Federation (NRF), consumer spending for Easter 2013 will be flat when compared to the holiday last year.

The NRF 2013 Easter Spending Survey, conducted by BIGinsight, was designed to gauge consumer behavior and shopping trends related to Easter. The poll of 5,050 consumers was conducted from March 5 to 11, 2013.

March 15, 2013

Target has purchased two online retailers of cooking equipment in a move designed to expand its cooking and kitchenware business, said the mass merchandise retailer, which has lately made major investments in multichannel retailing.

MINNEAPOLIS — Target Corp. has purchased two online retailers of cooking equipment in a move designed to expand its cooking and kitchenware business, said the mass merchandise retailer, which has lately made major investments in multichannel retailing.

Target announced the purchase of Cooking.com and CHEFS Catalog, both of which will continue to operate under their current names as a single, wholly owned subsidiary of Target. Financial terms of the deals were not disclosed.

March 11, 2013

While retail stores remain the top shopping destination, nearly one-third of consumers (29%) report they do most shopping online, according to a recent online survey of more than 600 AccentHealth viewers. Sixty-nine percent of consumers still identify with the in-store shopping experience.

While retail stores remain the top shopping destination, nearly one-third of consumers (29%) report they do most shopping online, according to a recent online survey of more than 600 AccentHealth viewers. Sixty-nine percent of consumers still identify with the in-store shopping experience.

To see more Patient Views, click here

March 8, 2013

Smart device usage has become an active part of in-store shopping. According to a recent poll of Accent-Health smart device owners, nearly 3-out-of-5 have used their phone or tablet to aid in product selection while shopping in-store.

Smart device usage has become an active part of in-store shopping. According to a recent poll of Accent-Health smart device owners, nearly 3-out-of-5 have used their phone or tablet to aid in product selection while shopping in-store. However, consumers are more likely to research their next TV on their mobile device than their prescription medication. According to AccentHealth VP market research, Natalie Hill, "When it comes to medical treatment, healthcare professionals remain the most trusted source for information.

March 1, 2013

Sears Holdings is adding some of its own fare to its mygofer.com offering, an online grocery service that "turbo-charges brick-and-mortar retailer assortments by allowing customers to get items from those stores where and when they want them in new, convenient ways."

"At mygofer, your list is our command," Sears tells shoppers on its website. "Shop with us for your prescriptions, groceries, beauty products, clothes, shoes, electronics and a whole lot more you might not expect. So whatever's on your list, we can help you get it — with incredible speed and no hassles. That's convenience."

Sears Holdings is adding some of its own fare to its mygofer.com offering, an online grocery service that "turbo-charges brick-and-mortar retailer assortments by allowing customers to get items from those stores where and when they want them in new, convenient ways." 

February 28, 2013

During last December’s Drug Store Industry Issues Summit our panel of retail executives discussed how to optimize consumer white spaces, creating new trips and value. If you were not there, you missed some great discussions by many of the top thinkers in our industry.

During last December’s Drug Store News Industry Issues Summit, our panel of retail executives discussed how to optimize consumer white spaces, creating new trips and value. If you were not there, you missed some great discussions by many of the top thinkers in our industry.

I believe everyone attending gained valuable feedback on how to uncover and fill currently unmet consumer white spaces. Two key themes were discussed:

February 27, 2013

Target is planning a rollout in Canada that will be bigger than any single year's worth of its store openings in the United States ever, executives of the company said Wednesday morning in a call with Wall Street analysts to discuss the mass merchandise retailer's fourth-quarter and full-year 2012 results.

MINNEAPOLIS — Target is planning a rollout in Canada that will be bigger than any single year's worth of its store openings in the United States ever, executives of the company said Wednesday morning in a call with Wall Street analysts to discuss the mass merchandise retailer's fourth-quarter and full-year 2012 results.

February 25, 2013

Omnichannel. It's one of the hottest topics in retail. It's seamless retailing in real-time. It's making sure that the brand experience coming out of a retailer is exemplary no matter how a consumer chooses to engage — on the e-commerce site, through an app for the tablet or smartphone, within the brick-and-mortar location or any two of those venues simultaneously.

Omnichannel. It's one of the hottest topics in retail. It's seamless retailing in real-time. It's making sure that the brand experience coming out of a retailer is exemplary no matter how a consumer chooses to engage — on the e-commerce site, through an app for the tablet or smartphone, within the brick-and-mortar location or any two of those venues simultaneously.

February 15, 2013

Retail executives are moderating their expectations for 2013 following uneven sales in December and January, according to a new survey of CFOs by professional services firm BDO USA.

CHICAGO — Retail executives are moderating their expectations for 2013 following uneven sales in December and January, according to a new survey of CFOs by professional services firm BDO USA.

February 13, 2013

Shopkick, a shopping app, on Wednesday announced that Nielsen ranked Shopkick No. 34 out of approximately 1 million apps in December 2012.

PALO ALTO, Calif. — Shopkick, a shopping app, on Wednesday announced that Nielsen ranked Shopkick No. 34 out of approximately 1 million apps in December 2012. While still trailing giants like Facebook, YouTube and Twitter overall, Shopkick dominated the shopping category during the holiday season, with more frequent and prolonged usage than all physical retailers' own apps including Starbucks, Walmart, Walgreens, Kroger and Safeway, the app developer noted. 

February 12, 2013

In a survey of more than 6,200 consumers collected during the peak holiday shopping season between Thanksgiving and Christmas, Amazon scored highest among 25 of the top mobile commerce companies in terms of customer satisfaction, according to a report released Tuesday by ForeSee.

ANN ARBOR, Mich. — In a survey of more than 6,200 consumers collected during the peak holiday shopping season between Thanksgiving and Christmas, Amazon scored highest among 25 of the top mobile commerce companies in terms of customer satisfaction, according to a report released Tuesday by ForeSee. 

February 7, 2013

ComScore released the Digital Wallet Road Map 2013, a study which measures consumer awareness, perceptions and intent to use current digital wallet offerings.

RESTON, Va. — ComScore on Monday released the Digital Wallet Road Map 2013, a study which measures consumer awareness, perceptions and intent to use current digital wallet offerings. The study found digital wallets, which store a virtual copy of the contents of a consumer's physical wallet to facilitate online or offline retail transactions, only had awareness among 51% of U.S. consumers for wallets other than PayPal.

February 7, 2013

MeadWestvaco Corporation on Thursday launched its inaugural consumer satisfaction study, “Packaging Matters.”

RICHMOND, Va. — MeadWestvaco Corporation on Thursday launched its inaugural consumer satisfaction study, “Packaging Matters.” The study explores the role of packaging in product satisfaction as consumers purchase, transport, use and dispose of products across 10 different categories. 

February 6, 2013

Despite nearly half of shoppers using social media every day, less than one-fifth shop through them, according to a new study by PwC.

NEW YORK — Despite nearly half of shoppers using social media every day, less than one-fifth shop through them, according to a new study by PwC.