Content about Online retailers

July 23, 2012

Back-to-school shoppers plan on stretching their dollar and taking advantage of retailer incentives to save, PriceGrabber said.

LOS ANGELES — Back-to-school shoppers plan on stretching their dollar and taking advantage of retailer incentives to save, PriceGrabber said.

June 18, 2012

Nearly half of U.S. shoppers plan to spend more this back-to-school shopping season than in 2011, according to a recent PriceGrabber survey.

LOS ANGELES — Nearly half of U.S. shoppers plan to spend more this back-to-school shopping season than in 2011, according to a recent PriceGrabber survey.

June 4, 2012

Most shoppers plan to spend the same amount of money for Father's Day as they did for Mother's Day, a new PriceGrabber survey revealed.

LOS ANGELES — Most shoppers plan to spend the same amount of money for Father's Day as they did for Mother's Day, a new PriceGrabber survey revealed.

Polling 4,450 U.S. online shopping consumers, the survey found that 70% of shoppers plan to show Dad equal love this year, with 57% planning to spend less than $100 on gifts, 21% planning to spend between $100 and $249, 11% planning to spend more than $249 and an additional 11% saying they have no set budget when purchasing Father's Day gifts this year.

June 4, 2012

Sixty-three percent of online shoppers look at a retailer's return policy before making a purchase, and nearly half said that they would shop more often and recommend a retailer with a lenient returns policy, according to a new study by ComScore.

RESTON, Va. — Sixty-three percent of online shoppers look at a retailer's return policy before making a purchase, and nearly half said that they would shop more often and recommend a retailer with a lenient returns policy, according to a new study by ComScore. The report, commissioned by UPS, evaluates consumer shopping habits from pre-purchase to post-delivery. It is based on a ComScore survey of more than 3,100 U.S. online shoppers.

May 11, 2012

If you are a retailer that has yet to develop a smartphone application, then you need to read this.

WHAT IT MEANS AND WHY IT'S IMPORTANT — If you are a retailer that has yet to develop a smartphone application, then you need to read this.

(THE NEWS: Survey: 45% of smartphone users with a retailer-branded app visit the retailer's store more often. For the full story, click here)

May 4, 2012

The fact that 3-out-of-every-4 smartphone and tablet owners use their devices to help them shop is downright frightening. Because the real question then becomes, "Where are those consumers making that purchase — is it at retail or with someone whose name starts with 'www.'?"

WHAT IT MEANS AND WHY IT'S IMPORTANT — The fact that 3-out-of-every-4 smartphone and tablet owners use their devices to help them shop is downright frightening. Because the real question then becomes, "Where are those consumers making that purchase — is it at retail or with someone whose name starts with 'www.'?"

March 8, 2012

While the in-store experience is still important to many shoppers, greater consumer adoption of emerging technologies is undoubtedly reshaping the retail landscape.

While the in-store experience is still important to many shoppers, greater consumer adoption of emerging technologies is undoubtedly reshaping the retail landscape. Today, stores are just one part of a larger, more connected consumer experience. For retailers, this means they must rethink how they can transform stores, strategies and operating models into a store of the future: Store 3.0.


February 28, 2012

More than 51% of consumers plan to spend the same amount of money in 2012 as in the previous year, according to a 2012 Shopping Outlook survey conducted by PriceGrabber.

LOS ANGELES — More than 51% of consumers plan to spend the same amount of money in 2012 as in the previous year, according to a 2012 Shopping Outlook survey conducted by PriceGrabber.

While more than half of the survey respondents said they plan to spend the same amount of money as they did last year, 21% indicated they plan to spend more, and 28% plan to spend less.

February 6, 2012

U.S. retail e-commerce sales experienced a strong finish in 2011, putting sales for the full year well ahead of 2010, according to ComScore.

RESTON, Va. — U.S. retail e-commerce sales experienced a strong finish in 2011, putting sales for the full year well ahead of 2010, according to ComScore.

December 9, 2011

For those who doubt that consumers and their smartphones are inseparable when it comes to shopping, think again. Mobile advertising company Verve Wireless conducted research and found that more than half of consumers are using their smartphones when shopping.

WHAT IT MEANS AND WHY IT'S IMPORTANT — For those who doubt that consumers and their smartphones are inseparable when it comes to shopping, think again. Mobile advertising company Verve Wireless conducted research and found that more than half of consumers are using their smartphones when shopping. The timing of the news is especially critical given the holiday shopping season is upon us and, clearly, holiday 2011 is shaping up to be the “tipping point” for mobile commerce.

December 7, 2011

Among those that have shopping-related applications on their smartphone, most of them will use this method to help save money when purchasing gifts this holiday season, according to a PriceGrabber survey.

LOS ANGELES — Among those that have shopping-related applications on their smartphone, most of them will use this method to help save money when purchasing gifts this holiday season, according to a PriceGrabber survey.

December 5, 2011

While advances in smartphones and social media use have lead many consumers to shop online, those same technologies are being utilized by retailers to get customers back into the stores, according to a new report.

NEW YORK — While advances in smartphones and social media use have lead many consumers to shop online, those same technologies are being utilized by retailers to get customers back into the stores. New shopping apps, mobile technologies and social media rewards are moving buying decisions back into the stores, according to WSL/Strategic Retail's second annual "Buzz to Buy 2.0" trend report.

December 5, 2011

Hamacher Resource Group in November introduced a new digital product 
library featuring as many as 6,000 home health care items. Drug Store News caught up with Hamacher president Dawn Vogelsang to talk about the opportunities in home health care today. 


Hamacher Resource Group in November introduced a new digital product 
library featuring as many as 6,000 home health care items. Drug Store News caught up with Hamacher president Dawn Vogelsang to talk about the opportunities in home health care today.

(For the complete Audio Q&A, click here.)

DSN: What is the demand for home health care at retail today? 


November 29, 2011

Walgreens on Tuesday introduced its new Web Pickup service at locations throughout the Indianapolis area.

DEERFIELD, Ill. — Walgreens on Tuesday introduced its new Web Pickup service at locations throughout the Indianapolis area. Indianapolis is the second full market rollout for Web Pickup, which enables consumers to shop online at Walgreens.com and pick up orders at a Walgreens store in as little as an hour. The service also is currently available throughout Chicago and at a number of stores in San Jose, Calif.

November 18, 2011

Almost 2-in-5 people plan to shop Cyber Monday — the Monday after Thanksgiving when online retailers historically offer steep discounts and special promotions — according to a Consumer Pulse study of more than 1,400 U.S. consumers conducted by Boston-based custom research firm Chadwick Martin Bailey and iModerate Research Technologies that was released Friday.

BOSTON — Almost 2-in-5 people plan to shop Cyber Monday — the Monday after Thanksgiving when online retailers historically offer steep discounts and special promotions — according to a Consumer Pulse study of more than 1,400 U.S. consumers conducted by Boston-based custom research firm Chadwick Martin Bailey and iModerate Research Technologies that was released Friday.

November 17, 2011

Up to 152 million people plan to shop Black Friday weekend, compared with the 138 million who planned to do so last year, according to a preliminary Black Friday shopping survey, conducted for the National Retail Federation by BIGresearch.

WASHINGTON — Up to 152 million people plan to shop Black Friday weekend, compared with the 138 million who planned to do so last year, according to a preliminary Black Friday shopping survey, conducted for the National Retail Federation by BIGresearch. According to the survey, 74 million people said they will definitely hit the stores and another 77 million are waiting to see if the bargains are worth the hassle of Black Friday.

November 10, 2011

Online retail spending reached $36.3 billion for third quarter 2011, up 13% from last year, according to comScore.

RESTON, Va. — Online retail spending reached $36.3 billion for third quarter 2011, up 13% from last year, according to comScore. This growth rate represented the eighth consecutive quarter of positive year-over-year growth and fourth consecutive quarter of double-digit growth rates.

The top-performing online product categories were: digital content and subscriptions, event tickets, jewelry and watches, consumer electronics (excluding computer peripherals) and computer software. Each category grew at least 15% versus a year ago, comScore reported.

October 13, 2011

Online retailer Amazon is testing robotic delivery lockers that people can use to receive items they order from the website, according to published reports.

NEW YORK — Online retailer Amazon is testing robotic delivery lockers that people can use to receive items they order from the website, according to published reports.

Wired magazine reported online that the company was conducting the tests in Seattle and New York at Rite Aid and 7-Eleven stores, as well as other locations. The new service would allow people to select a locker location for delivery and then go to retrieve their items automatically using a six-digit code.

October 3, 2011

The state of the economy continues to impact consumers' holiday shopping decisions as many plan to spend less or the same this year.

LOS ANGELES — The state of the economy continues to impact consumers' holiday shopping decisions as many plan to spend less or the same this year.

According to a new survey of 3,070 U.S. online shopping consumers, conducted by PriceGrabber, 45% said that they plan to spend less this year, while 49% plan to spend the same, compared with 2010. Additionally, more than two-thirds of those surveyed (68%) said the economic climate will affect their overall spending, with many of them attributing their decision to an increase in prices for food, gas and other necessities.

August 24, 2011


Retailers, expecting thrifty behavior from consumers, are starting the back-to-school season with early promotions. “Retailers are already running door-buster promotions,” said Perry Smith, an analyst with the NPD Group.


Retailers, expecting thrifty behavior from consumers, are starting the back-to-school season with early promotions. “Retailers are already running door-buster promotions,” said Perry Smith, an analyst with the NPD Group. “The consumer has been holding out for last-minute shopping hoping for the best deals. In some cases, people are shopping after school starts.”


August 11, 2011

A new survey conducted by online shopping service ShopRunner found that many parents will head to multiple stores to purchase back-to-school items for their kids.

NEW YORK — A new survey conducted by online shopping service ShopRunner found that many parents will head to multiple stores to purchase back-to-school items for their kids.

August 1, 2011

Traditional retailers today are marshalling their online resources to complement their brick-and-mortar stores, and retail pharmacies have an opportunity to use websites, social networking, smartphone applications and various combinations thereof to own multichannel customers.

WHAT IT MEANS AND WHY IT’S IMPORTANT — Traditional retailers today are marshalling their online resources to complement their brick-and-mortar stores, and retail pharmacies have an opportunity to use websites, social networking, smartphone applications and various combinations thereof to own multichannel customers.

July 18, 2011

Back-to-school budgets will moderately decrease this year, but more consumers will turn to the Internet to score the best deals.

LOS ANGELES — Back-to-school budgets will moderately decrease this year, but more consumers will turn to the Internet to score the best deals.

According to a survey conducted by PriceGrabber, 48% of shoppers said they plan to spend $250 or more on back-to-school purchases, while 25% will spend $500 or more. This compared with 2010, when 56% of consumers indicated that they would spend $250 or more, while 31% planned to spend $500 or more.

July 11, 2011

A story on the Wall Street Journal’s MarketWatch, published Monday, identified Amazon.com as the latest value-oriented retailer to pose challenges to more traditional brick-and-mortar retailers.

NEW YORK — A story on the Wall Street Journal’s MarketWatch, published Monday, identified Amazon.com as the latest value-oriented retailer to pose challenges to more traditional brick-and-mortar retailers.

July 5, 2011

The race is on to capture tomorrow’s click-and-pick shopper — that multichannel consumer who, with a click, wields her phone as an omniscient shopping tool and then either picks her product off the shelf or picks where that product will be waiting for her, be it at a nearby store or in her mailbox. 



NEW YORK — The race is on to capture tomorrow’s click-and-pick shopper — that multichannel consumer who, with a click, wields her phone as an omniscient shopping tool and then either picks her product off the shelf or picks where that product will be waiting for her, be it at a nearby store or in her mailbox.