Content about Merchandising

March 24, 2011

DEERFIELD, Ill. — Walgreens in March expanded Joseph Magnacca’s role. As president of daily living products and solutions, Magnacca — the former Shoppers Drug Mart vet who as chief merchant of Duane Reade proved instrumental in the reinvention of the New York drug store chain — will oversee Walgreens’ marketing and merchandising operations, led by chief marketing officer Kim Feil and chief merchandising officer Bryan Pugh, but will report directly to president and CEO Greg Wasson.

March 14, 2011

Joe Magnacca brings to bear a menagerie of merchandising savvy that will help Walgreens on its way to well. That savvy includes some "old world" retailing perspective by way of Canada’s Shoppers Drug Mart, where a focus on beauty and convenience is paramount. And his recent meteoric rise through the ranks of Duane Reade is testament to just how well he connected with the denizens of the most-populated city in the United States through enhanced merchandising and marketing.

WHAT IT MEANS AND WHY IT’S IMPORTANT — Joe Magnacca brings to bear a menagerie of merchandising savvy that will help Walgreens on its way to well. That savvy includes some "old world" retailing perspective by way of Canada’s Shoppers Drug Mart, where a focus on beauty and convenience is paramount. And his recent meteoric rise through the ranks of Duane Reade is testament to just how well he connected with the denizens of the most-populated city in the United States through enhanced merchandising and marketing.

March 11, 2011

Walgreens has expanded Joseph Magnacca's role at the drug store chain by appointing him president of daily living products and solutions.

DEERFIELD, Ill. — Walgreens has expanded Joseph Magnacca's role at the drug store chain by appointing him president of daily living products and solutions.

March 4, 2011

A funny thing happened on the way to the cash register. A coveted diabetic shopper intent on saving money saw promotions that resonated with value. She was hooked.

On this trip, promotions influenced her to expand her basket from just insulin to related care items, foot cream and a sugar-free treat. It was as if the retailer and suppliers completely understood her daily regimen, lifestyle, shopping behaviors, willingness to spend and purchase triggers. Indeed, they did.

How? They mastered the process of promotion optimization.

February 18, 2011

Consumers may have a bit more to spend for the 2011 back-to-school season, so retailers should tweak their merchandise plans to accommodate.


Consumers may have a bit more to spend for the 2011 back-to-school season, so retailers should tweak their merchandise plans to accommodate.


Perry James, an analyst at the NPD Group, said that over the past few years, dollar trends in school supplies have not kept pace with unit supplies. Consumers also have been waiting until the last minute to shop. “As the economy gets better, retailers should be careful about too many promotions late in the season,” James said.

February 18, 2011

Walgreens is ready for its closeup.


After a two-year, top-to-bottom makeover — and a relentless focus on its core customers and its broad mission as a health, wellness and convenient shopping destination — the company that wants to “own well” has honed its message to consumers: Walgreens is ready to be the nation’s top wellness destination.

February 18, 2011

The CCR foundation has been laid. Now comes the next phase in Walgreens’ campaign to “enhance the customer experience.”


Customer Centric Retailing is rolling across the chain’s coast-to-coast store network like a tide. The effort — aimed at aligning Walgreens’ mix with what its customers really want from the stores; eliminating hundreds of redundant, slow-turning SKUs; and boosting front-end productivity — already has transformed more than 2,100 Walgreens stores. Another 3,400 are up for renovation by the end of this year.

February 18, 2011



Talk about a bold retail vision. Walgreens president and CEO Greg Wasson said the nation’s top pharmacy retailer wants nothing less than to “own well.”

February 17, 2011

Bankrupt grocer A&P, which just revealed plans to shutter 32 stores in six states, has bolstered its merchandising and marketing team with the appointment of six new executives.

MONTVALE, N.J. — Bankrupt grocer A&P, which just revealed plans to shutter 32 stores in six states, has bolstered its merchandising and marketing team with the appointment of six new executives.

A&P filed for bankruptcy in December 2010 and is in the midst of a turnaround aimed at reducing structural operating costs and enhancing value for shoppers. On Feb. 15, the company announced it is seeking court approval to close 32 stores by the end of the company's fiscal first quarter.

The new executives are:

February 1, 2011

NEW YORK — In recent years, Duane Reade has gone from simply being Manhattan’s homegrown pharmacy chain to a truly innovative retailer with unique product offerings and marketing concepts that even the biggest retailers can learn from. And there’s no doubt that Joe Magnacca has been instrumental in the chain’s turnaround.


February 1, 2011

BENTONVILLE, Ark. — Duncan Mac Naughton, recently promoted to chief merchandising officer for Walmart’s U.S. stores division, has an opportunity to be a hero at Walmart as the nation’s largest retailer looks to restore sales growth at its U.S. stores this year and beyond.


February 1, 2011

DEERFIELD, Ill. — A veteran of Walmart and Tesco, Walgreens VP merchandising Bryan Pugh brought a more analytical and customer-targeted approach to front-end merchandising. His oft-stated mission: to oversee, in coordination with the company’s Customer Centric Retailing initiative and other renewal efforts, a more cost-effective and more compelling merchandising strategy.


January 28, 2011

In a swift move by Walmart, Duncan Mac Naughton has been appointed the retailer's chief merchandising officer for its U.S. division, less than three months after being named the company's merchandising EVP.

BENTONVILLE, Ark. — In a swift move by Walmart, Duncan Mac Naughton has been appointed the retailer's chief merchandising officer for its U.S. division, less than three months after being named the company's merchandising EVP.

Mac Naughton, who joined Walmart in October, was part of the big-box retailer's restructuring of the merchandising department, which involved divvying the responsibilities among four EVPs, directly reporting to Walmart U.S. president and CEO Bill Simon. Mac Naughton oversaw the consumables, health-and-wellness and Walmart.com businesses.

January 21, 2011

“The true ambassadors for the brand.” That’s how Walgreens president and CEO Greg Wasson now describes the company’s 244,000 employees.

WHAT IT MEANS AND WHY IT'S IMPORTANT — “The true ambassadors for the brand.” That’s how Walgreens president and CEO Greg Wasson now describes the company’s 244,000 employees.

(THE NEWS: Walgreens names chief customer experience officer, promotes three executives. For the full story, click here)

January 21, 2011

The Little Clinic has promoted Chance Cole to VP business development and processes, handling business-to-business and overall business development, process improvement and nonclinical training activities.

BRENTWOOD, Tenn. — The Little Clinic has promoted Chance Cole to VP business development and processes, handling business-to-business and overall business development, process improvement and nonclinical training activities.

Cole joined the company in July 2010 as The Little Clinic manager of integration. Prior to accepting a position with The Little Clinic, he spent 20 years with Kroger as a store manager, Kroger coordinator, Kroger merchandising, retail operations manager and marketplace merchandising manager.

January 17, 2011

Family Dollar Stores announced that it has named Paul White to the position of SVP apparel, home and seasonal. White will report to Dorlisa Flur, EVP and chief merchandising officer.

MATTHEWS, N.C. — Family Dollar Stores announced that it has named Paul White to the position of SVP apparel, home and seasonal. White will report to Dorlisa Flur, EVP and chief merchandising officer.

January 14, 2011

Walgreens has talked plenty about its Customer Centric Retailing initiative since the overhaul of its store merchandising and marketing strategy kicked off two years ago. But the rejuvenation of Walgreens’ sprawling, coast-to-coast store network is just the tip of the CCR iceberg, company leaders said.

WHAT IT MEANS AND WHY IT’S IMPORTANT — Walgreens has talked plenty about its Customer Centric Retailing initiative since the overhaul of its store merchandising and marketing strategy kicked off two years ago. But the rejuvenation of Walgreens’ sprawling, coast-to-coast store network is just the tip of the CCR iceberg, company leaders said.

(THE NEWS: CCR is just the beginning, says Walgreens CEO. For the full story, click here)

January 7, 2011

Supervalu on Friday named Janel Haugarth, 55, EVP merchandising and logistics.

MINNEAPOLIS — Supervalu on Friday named Janel Haugarth, 55, EVP merchandising and logistics.

“Steve Jungmann, who had held the position of EVP merchandising, will leave the company effective immediately,” Supervalu stated.

January 3, 2011

Mass merchandiser Shopko will open a new Shopko Hometown store in the city of Seymour, Wis., the chain said in December.

GREEN BAY, Wis. — Mass merchandiser Shopko will open a new Shopko Hometown store in the city of Seymour, Wis., the chain said in December.

The company said the new store would focus on retail health by offering pharmacy services and a full eye care center. Shopko had acquired the former Seymour Pharmacy and planned to run the store at its current location until it could construct a new store, but said it would retain the pharmacists and staff.

December 14, 2010

Former CVS/pharmacy executive Steve Ortleb has joined Market Performance Group, a consulting and sales management services company, as a director on the MPG sales and retail services team and a retail adviser for the MPG Strategy Consulting group.

NEW YORK — Former CVS/pharmacy executive Steve Ortleb has joined Market Performance Group, a consulting and sales management services company, as a director on the MPG sales and retail services team and a retail adviser for the MPG Strategy Consulting group.

December 7, 2010

BENTONVILLE, Ark. — As Walmart’s U.S. stores division looks to execute a broad slate of initiatives in the coming year to recharge domestic growth, it does so under the leadership of a new chief executive and a restructured merchandising organization.


December 7, 2010

BENTONVILLE, Ark. — Walmart stores have regained a familiar feeling this holiday season, and if senior executives are right, the increased promotional intensity will halt six consecutive quarters of declining same-store sales and put the company on the right track for 2011.


December 7, 2010

BROOKLYN, Ohio — Getting the most from the card category depends not only on the right merchandise, but also on the right merchandising. Outposting and signage can have a big impact on the department.


November 22, 2010

Consumers shopping this Black Friday will spend in a “mindful manner,” according to a new...

November 22, 2010

Consumers shopping this Black Friday will spend in a “mindful manner" ...

SCHAUMBURG, Ill. Consumers shopping this Black Friday will spend in a “mindful manner,” according to a new Nielsen survey.

While 1-in-5 Americans confirmed they will shop on Black Friday, 61% of those surveyed said that they only planned to spend $100 to $500, and 60% of those surveyed will be armed with a shopping list. Other findings included:

  • Of the 19% of Americans planning to shop Black Friday, 10% will be shopping Black Friday for the first time;