Content about Loyalty program

June 27, 2011

There’s a tremendous upside for retailers and suppliers, but that upside will come from doing things differently than in years past, as well as grappling with fragmentation. Those were a few of the key messages Bryan Gildenberg, chief knowledge officer of Kantar Retail, had for attendees of Monday morning’s business session at NACDS Marketplace in Boston.

BOSTON — There’s a tremendous upside for retailers and suppliers, but that upside will come from doing things differently than in years past, as well as grappling with fragmentation. Those were a few of the key messages Bryan Gildenberg, chief knowledge officer of Kantar Retail, had for attendees of Monday morning’s business session at NACDS Marketplace in Boston.

June 7, 2011

Through a partnership with Incentive Targeting and HaloEffect, Big Y Foods will become the first grocery retailer to offer Groupon deals digitally loaded to shoppers’ loyalty cards, the companies announced.

CHICAGO — Through a partnership with Incentive Targeting and HaloEffect, Big Y Foods will become the first grocery retailer to offer Groupon deals digitally loaded to shoppers’ loyalty cards, the companies announced.

Big Y’s first Groupon offer, distributed among Springfield, Mass., subscribers on June 7, was for a newly introduced Shellfish Grill Pack, including lobster tails, mussels, clams and other seafood suitable for grilling, which retails at $39.99 and is being offered at a 40% discount for $24.

May 19, 2011

Consumers today are a lot less skittish about rising gas prices than they were in 2008, Nielsen reported.

CHICAGO — Consumers today are a lot less skittish about rising gas prices than they were in 2008, Nielsen reported.

“Unlike 2008, when the average price for regular gas jumped above $4 a gallon, today’s improving job market and strengthening economy are helping consumers cope better than during this recent economic downturn,” wrote Todd Hale, SVP consumer and shopper insights for Nielsen, in a report released Thursday.

April 25, 2011

Call it “the attack of the coupon-crazed shelf sweepers.” It’s the most aggressive form of bargain hunting by consumers willing to spend hours searching out coupon deals, to stock up with enough product to last their families for a year and to turn their homes into veritable warehouses.


Call it “the attack of the coupon-crazed shelf sweepers.” It’s the most aggressive form of bargain hunting by consumers willing to spend hours searching out coupon deals, to stock up with enough product to last their families for a year and to turn their homes into veritable warehouses.


April 25, 2011

CVS/pharmacy has expanded its highly successful ExtraCare loyalty program with the launch in January of the first-ever beauty club program for the retail pharmacy channel. The CVS/pharmacy ExtraCare Beauty Club provides ExtraCare cardholders, who register their cards, with additional rewards on beauty purchases and other beauty-specific benefits. 


April 21, 2011

In celebration of Earth Day and as part of its commitment to incorporating sustainable practices into its day-to-day business operations, Harris Teeter announced it has aligned with vendors to offer promotions that will reward customers for their green decisions.

CHARLOTTE, N.C. — In celebration of Earth Day and as part of its commitment to incorporating sustainable practices into its day-to-day business operations, Harris Teeter announced it has aligned with vendors to offer promotions that will reward customers for their green decisions.

The retailer said that shoppers that sign up for its e-VIC loyalty program by Earth Day will receive a free Harris Teeter reusable shopping bag. What's more, VIC members will receive more loyalty points when they purchase the following products:

April 13, 2011

Winn-Dixie Stores on Tuesday expanded the discounts earned through its Fuelperks! program beginning April 13 by lifting previous one-item limit restrictions on bonus Fuelperks! rewards items.

JACKSONVILLE, Fla. — Winn-Dixie Stores on Tuesday expanded the discounts earned through its Fuelperks! program beginning April 13 by lifting previous one-item limit restrictions on bonus Fuelperks! rewards items.

April 12, 2011

Beginning April 13, Kroger customers in the Greater Houston area will be able to save up to $1 per gallon at 68 Kroger Fuel Centers through the grocer's new fuel accumulation program.

HOUSTON — Beginning April 13, Kroger customers in the Greater Houston area will be able to save up to $1 per gallon at 68 Kroger Fuel Centers through the grocer's new fuel accumulation program.

Kroger's latest gas savings initiative will allow shoppers to redeem up to 1,000 fuel points, which are earned through everyday grocery, prescription and gift card purchases using the Kroger Plus card, during a single fill-up.

April 1, 2011

One week after Food Lion announced its grocery giveaway, another Delhaize America banner has kicked off a similar program.

SALISBURY, N.C. — One week after Food Lion announced its grocery giveaway, another Delhaize America banner has kicked off a similar program.

Harveys said members of its Hometown Rewards loyalty program have the chance to win free groceries for a year. Additionally, customers also can instantly win 1-of-more-than-5,000 free national and private-brand items now through April 26.

Customers can participate in this sweepstakes at participating Harveys stores in Georgia, Florida and South Carolina.

March 25, 2011

Customers that participate in Food Lion's loyalty program have the opportunity to win free groceries for a year.

SALISBURY, N.C. — Customers that participate in Food Lion's loyalty program have the opportunity to win free groceries for a year.

Food Lion said that MVP customers in select markets can swipe their member cards once a day at the in-store coupon kiosks to enter for a chance to win. Customers also instantly can win 1-of-more-than-200,000 free national and private-brand items through April 19. Free items will be awarded in the form of a coupon, the retailer said.

March 17, 2011

A report released Tuesday by payment system provider ACI Worldwide found that many retail loyalty programs leave consumers feeling underappreciated, and many consumers are enrolled in a program they don’t completely understand.

NEW YORK — A report released Tuesday by payment system provider ACI Worldwide found that many retail loyalty programs leave consumers feeling underappreciated, and many consumers are enrolled in a program they don’t completely understand.

Although 3-out-of-4 Americans are members of at least one retail loyalty card program, 85% of those surveyed said that they haven’t heard a single word from a loyalty program since the day they signed up. Likewise, 81% said they don’t even know the benefits of the program or how/when they will receive rewards.

March 9, 2011

Patients that participated in a prescription discount card program created by the National Association of Counties saved more than $107 million on their medications in 2010, a new survey released by CVS Caremark and NACo found.

WOONSOCKET, R.I., and WASHINGTON —  Patients that participated in a prescription discount card program created by the National Association of Counties saved more than $107 million on their medications in 2010, a new survey released by CVS Caremark and NACo found.

What's more, CVS Caremark and NACo noted, the average discount per prescription was about 24%.

March 7, 2011

One supermarket operator is literally driving customers to its pharmacies.

Customers at Royal Ahold’s Giant-Landover stores can earn one Gas Rewards point for every dollar spent on purchases in Giant pharmacies in Maryland, most of Virginia, Delaware and Washington, D.C. With the program, for example, a $20 pharmaceutical co-pay earns 20 points and a $50 pharmacy purchase earns 50 points. For every 100 Gas Rewards points earned, shoppers save 10 cents off every gallon of gas bought at Giant and participating Shell gas stations.

March 2, 2011

This month, Harris Teeter is offering current and new members of its loyalty program a chance to win a year of free groceries.

MATTHEWS, N.C. — This month, Harris Teeter is offering current and new members of its loyalty program a chance to win a year of free groceries.

Members of its e-VIC program automatically will be enrolled in the contest, while customers interested in signing up can do so here. The free groceries, a prize valued at $5,200, will be paid for via Harris Teeter gift cards.

March 1, 2011

The push of private label at retail continues to gain momentum as Food Lion kicked off a promotion whereby shoppers can earn up to $10 in free groceries every time they buy private-brand products.

SALISBURY, N.C. — The push of private label at retail continues to gain momentum as Food Lion kicked off a promotion whereby shoppers can earn up to $10 in free groceries every time they buy private-brand products.

The promotion, dubbed the Private Brand Super Sale, begins March 2 and runs through March 29.

Each time customers shop at Food Lion during the Private Brand Super Sale and purchase at least four Food Lion or Home 360 products using their Food Lion MVP card, they earn a money-saving coupon.

February 28, 2011

Safeway has promoted Mir Aamir to lead Safeway’s loyalty programs and oversee digital and mobile efforts related to loyalty.

PLEASANTON, Calif. — Safeway has promoted Mir Aamir to lead Safeway’s loyalty programs and oversee digital and mobile efforts related to loyalty.

Aamir will serve as customer loyalty and digital technologies president, reporting to Diane Dietz, EVP and chief marketing officer. Aamir also will continue to be responsible for marketing strategies, shopper analytics and insights, club card strategies and pricing.

February 18, 2011

Walgreens is ready for its closeup.


After a two-year, top-to-bottom makeover — and a relentless focus on its core customers and its broad mission as a health, wellness and convenient shopping destination — the company that wants to “own well” has honed its message to consumers: Walgreens is ready to be the nation’s top wellness destination.

February 16, 2011

In an effort to encourage healthy lifestyles among consumers, CVS/pharmacy and Weight Watchers have developed a mutually beneficial rewards program.

WOONSOCKET, R.I. — In an effort to encourage healthy lifestyles among consumers, CVS/pharmacy and Weight Watchers have developed a mutually beneficial rewards program.

Members of CVS' ExtraCare loyalty program will be given the opportunity to save money on CVS/pharmacy purchases when they join Weight Watchers meetings. Conversely, Weight Watchers members will receive CVS/pharmacy ExtraBucks offers on such health-related items as blood-pressure monitors, blood-glucose testing equipment, healthy snacks and more.

February 8, 2011

With many businesses implementing customers reward programs to drive sales, it seems that the ones that promise everyday value and rewards fare better than their counterparts, according to new research.

CHICAGO — With many businesses implementing customer reward programs to drive sales, it seems that the ones that promise everyday value and rewards fare better than their counterparts, according to new research.

The Recommendation Index, conducted by marketing agency Zocalo Group and M/A/R/C Research, analyzed 1,000 reward program participants, who were asked about brands they most often positively and negatively recommended, and the attributes they used to make their recommendations.

January 24, 2011

Rite Aid on Monday sweetened the pot for those loyalty card members braving the cold and visiting the pharmacy in February.

CAMP HILL, Pa. — Rite Aid on Monday sweetened the pot for those loyalty card members braving the cold and visiting the pharmacy in February.

With the purchase of $100 or more of specially marked products throughout the store, Rite Aid’s Wellness+ cardholders can earn a $20 +Up Reward, and at the same time be automatically entered into a sweepstakes featuring more than $100,000 in prizes, as part of Rite Aid's new Winter Rewards Program through Feb. 26.

January 5, 2011

As announced at CVS Caremark's 2010 analyst meeting in October and reported by Drug Store News, the company's retail division is extending its successful ExtraCare loyalty program by officially launching the new ExtraCare Beauty Club, the first-ever beauty club program for the retail pharmacy industry.

WOONSOCKET, R.I. — As announced at CVS Caremark's 2010 analyst meeting in October and reported by Drug Store News, the company's retail division is extending its successful ExtraCare loyalty program by officially launching the new ExtraCare Beauty Club, the first-ever beauty club program for the retail pharmacy industry.

CVS/pharmacy is launching the beauty club program during the People's Choice Awards 2011 on CBS at 9 p.m. EST.

January 5, 2011

MEDINA, Ohio — The family-owned-and-operated Discount Drug Mart added a line of wigs to its already deep presence within durable medical equipment for oncology patients. Discount Drug, which generated $530.6 million in 2009, is in its second year as an accredited provider under Medicare Part B.

January 3, 2011

Rite Aid last week sweetened the pot associated with its loyalty card.

CAMP HILL, Pa. — Rite Aid last week sweetened the pot associated with its loyalty card.

Rite Aid customers who use their Wellness+ card between Dec. 28, 2010, and Jan. 22 will be entered into a sweepstakes for a chance to win a dream vacation, fitness equipment, personal electronics and more as part of a new reward program created by Rite Aid called Resolution Rewards.

November 17, 2010

Instant gratification translates well among customers that seek incentives for their participation in loyalty programs,...

CHICAGO Instant gratification translates well among customers that seek incentives for their participation in loyalty programs, according to new research.

Mintel found nearly half (47%) of consumers surveyed said that instant redemption opportunities motivated them to use a particular loyalty program more than others. Such incentives as cash-back opportunities would be a deciding factor, 36% of respondents said.

September 12, 2010

Rite Aid’s wellness+, one of the few loyalty cards that proffers an actual healthcare component...