Content about Loyalty program

September 6, 2012
Safeway outlines three future growth platforms: Wellness, loyalty and fuel

Safeway will package $150 million in real healthcare savings into an overall wellness strategy to be implemented over the course of 2013, the grocer's chairman and CEO Steve Burd told analysts Thursday morning at the Goldman Sachs 19th Annual Global Retailing Conference.

NEW YORK — Safeway will package $150 million in real healthcare savings into an overall wellness strategy to be implemented over the course of 2013, the grocer's chairman and CEO Steve Burd told analysts Thursday morning at the Goldman Sachs 19th Annual Global Retailing Conference. 

September 6, 2012
Walgreens announces early enrollment for its Balance Rewards loyalty program available online

Walgreens on Thursday announced that customers can begin online enrollment into its new customer loyalty program, Balance Rewards.

 DEERFIELD, Ill. — Walgreens on Thursday announced that customers can begin online enrollment into its new customer loyalty program, Balance Rewards. Customers who join online before the official program launch on Sept. 16 will have a chance to enter the Walgreens 10 Million Point Giveaway sweepstakes. 

August 30, 2012
Kroger extends fuel savings promo to December

Kroger announced that its customers can enjoy their summer fuel savings through December.

CINCINNATI — Kroger announced that its customers can enjoy their summer fuel savings through December.

Customers now will be able to earn and redeem their fuel points to save up to $2 off per gallon at Kroger family of stores fuel centers through Dec. 31, a three-month extension of the current promotion. Customers will continue to earn and redeem up to 2,000 fuel points through regular purchases and special offers. The company also noted that its promotion doubles the maximum points redeemable for a discount.

August 24, 2012
Walgreens weeks away from entering the loyalty program market with Balance Rewards

Details of Walgreens' new loyalty card — Balance Rewards — that's debuting next month were revealed in a New York Times report.

NEW YORK — Details of Walgreens' new loyalty card — Balance Rewards — that's debuting next month were revealed in a New York Times report published Friday.

Leading that effort is Graham Atkinson, who joined Walgreens in 2011 from his position of president United Airlines Mileage Plus.

The card makes its official debut Sept. 16, though Walgreens will be encouraging first-adopters to sign on earlier in September for a chance to win 10 million rewards points, the report noted.

August 20, 2012
Reports: SpotOn rolls out tablet-based loyalty program network

A new network allows customers to use tablets to participate in customer loyalty programs, according to published reports.

NEW YORK — A new network allows customers to use tablets to participate in customer loyalty programs, according to published reports.

MediaPost reported that SpotOn, a San Rafael, Calif.-based company that develops customer loyalty platforms, rolled out its network Friday, with about 1,500 independent and regional chain retailers; the network had previously been under development for more than a year. Most of the retailers are in the Atlanta area, Texas, Arizona, California and the Midwest, but that it's adding about 500 new ones per month.

August 16, 2012
Rite Aid to roll out Load2Card for +UPs in loyalty program

Members of Rite Aid's loyalty card program will have special reward points added to their cards automatically starting next month, the retail pharmacy chain said Thursday.

CAMP HILL, Pa. — Members of Rite Aid's loyalty card program will have special reward points added to their cards automatically starting next month, the retail pharmacy chain said Thursday.

Beginning Sept. 2, Wellness+ members will have +UPs loaded to their cards automatically. +UPs are special rewards earned when certain items or groups of items are purchased and can be used like cash toward future purchases. Rite Aid COO Ken Martindale said the national rollout of the Load2Card feature for +UPs would follow a seven-month pilot in four cities.

August 8, 2012
Report: Safeway bids farewell to gas discount program

Safeway shoppers looking to save at the pump this summer and beyond no longer will be able to, according to published reports.

PLEASANTON, Calif. — Safeway shoppers looking to save at the pump this summer and beyond no longer will be able to, according to published reports.

August 7, 2012
Rite Aid joins Univision-led prescription discount network

Rite Aid has joined a prescription discount card program for Hispanics, the group offering the card said Tuesday.

NEW YORK — Rite Aid has joined a prescription discount card program for Hispanics, the group offering the card said Tuesday.

Effective immediately, Rite Aid stores will accept the UnivisionFarmacia card, distributed by a partnership between media company Univision Enterprises, EnvisionRxOptions and HolaDoctor. The UnivisionFarmacia network includes more than 32,000 pharmacies around the country. Members receive discounts of up to 85% on generic drugs, with an average savings of 40% across brand and generic drugs, the group said.

August 3, 2012
Kmart offering savings for BTS season

Kmart announced it is providing its customers with back-to-school offers.

HOFFMAN ESTATES, Ill. — Kmart announced it is providing its customers with back-to-school offers.

Until Aug. 18, the retailer said its shoppers will receive 5% off new in-store layaway purchases and noted that online shoppers also can utilize online layaway or shop online and pick up items in stores. Kmart also said for the back-to-school season, its Shop Your Way loyalty program is offering the following deals:

July 30, 2012
New programs spell loyalty with silent ‘you’

In 2006, Time magazine added a twist to its annual “Person of the Year” cover story, replacing the usual picture of some prominent individual with a picture of a glossy computer screen to show that social networking had made “you” the person of the year. Now, the idea that it’s all about “you” has percolated into retail. 


In 2006, Time magazine added a twist to its annual “Person of the Year” cover story, replacing the usual picture of some prominent individual with a picture of a glossy computer screen to show that social networking had made “you” the person of the year. Now, the idea that it’s all about “you” has percolated into retail. 


July 30, 2012
Retail’s undeniable 
interconnectedness

“It’s actually an illusion that those boxers are separate entities. The separate entities are just the way we choose to perceive them. The boxers, you, me — we’re all part of the same quantum field. Think of the two boxers as ocean waves or currents of air — two tornadoes, say. They appear to be two separate things, but they’re not. Tornadoes are just wind. The wind stirred up in different directions. The fact is nothing is separate. Everything is connected. The shapes we see exist only in our own consciousness.”

“It’s actually an illusion that those boxers are separate entities. The separate entities are just the way we choose to perceive them. The boxers, you, me — we’re all part of the same quantum field. Think of the two boxers as ocean waves or currents of air — two tornadoes, say. They appear to be two separate things, but they’re not. Tornadoes are just wind. The wind stirred up in different directions. The fact is nothing is separate. Everything is connected.

July 30, 2012
Rite Aid leverages Wellness in comeback

Everybody loves a comeback story, and it looks as though the pharmacy retail industry has one of its own in the making as Rite Aid’s latest earnings report showed another strong quarter for the Camp Hill, Pa.-based chain, which has been steadily growing its sales and narrowing its losses for several quarters already.


Everybody loves a comeback story, and it looks as though the pharmacy retail industry has one of its own in the making as Rite Aid’s latest earnings report showed another strong quarter for the Camp Hill, Pa.-based chain, which has been steadily growing its sales and narrowing its losses for several quarters already.


July 19, 2012
Safeway's Just for U loyalty card program will bolster sales through rest of year

Safeway is looking to its recently launched Just for U loyalty program, which this month became available across all U.S. divisions, to help drive a positive sales story through the rest of the fiscal year.

PLEASANTON, Calif. — Safeway is looking to its recently launched Just for U loyalty program, which this month became available across all U.S. divisions, to help drive a positive sales story through the rest of the fiscal year. The key differentiator for that program is Safeway's ability to personalize the loyalty card experience to a factor of one.

"Registration is on track," Steve Burd, Safeway chairman and CEO, told analysts during a conference call late Thursday morning. Safeway is capturing approximately 70% of its customers into the loyalty program.

June 21, 2012
CVS/pharmacy takes personalization to next level with new CVS.com site

Leveraging the deep understanding of its customer base via insights gained through its ExtraCare loyalty program, CVS/pharmacy officially unveiled on Thursday a new personalized digital experience on CVS.com, which features extensive health information and resources in addition to customized deals and savings information.

WOONSOCKET, R.I. — Leveraging the deep understanding of its customer base via insights gained through its ExtraCare loyalty program, CVS/pharmacy officially unveiled on Thursday a new personalized digital experience on CVS.com, which features extensive health information and resources in addition to customized deals and savings information.

June 15, 2012
Drug Store Shopping Report Card

This month, DSN C2B Mobile Insights presents the Drug Store Shopping Report Card. We asked our C2Bers to rate their most recent trip to the drug store — or wherever it is they go primarily to shop for pharmacy and health and beauty items. We received more than 1,500 responses from all over the country.

This month, DSN C2B Mobile Insights presents the Drug Store Shopping Report Card. We asked our C2Bers to rate their most recent trip to the drug store — or wherever it is they go primarily to shop for pharmacy and health and beauty items. We received more than 1,500 responses from all over the country.

June 14, 2012
Kroger: Customer First strategy contributes to 34 consecutive quarters of positive IDs

Kroger on Thursday posted its 34th consecutive quarter of positive identical-supermarket sales, vetting the company's approach to competing in the food industry not as a traditional food retailer, but as a retailer that happens to sell its customers a lot of food.

CINCINNATI — Kroger on Thursday posted its 34th consecutive quarter of positive identical-supermarket sales, vetting the company's approach to competing in the food industry not as a traditional food retailer, but as a retailer that happens to sell its customers a lot of food.

May 23, 2012
Target to offer guests more rewards via new Shopkick partnership

Target has joined the Shopkick program, making it the largest retailer to reward its guests for using the app via their smartphones.

MINNEAPOLIS — Target has joined the Shopkick program, making it the largest retailer to reward its guests for using the app via their smartphones. Target guests nationwide can earn points for shopping at Target that can be redeemed for a variety of rewards.

May 7, 2012
Kroger kicks off Honoring Our Heroes sales event

Kroger announced that it has kicked off a sales event during May that will support the broad range of programs and services the United Service Organizations provides to service members, their families and veterans.

CINCINNATI — Kroger announced that it has kicked off a sales event during May that will support the broad range of programs and services the United Service Organizations provides to service members, their families and veterans.

April 13, 2012
Survey: Bargain shoppers reshape grocery experience

A new study released Thursday by MarketTools found that 63% of shoppers said they have changed their shopping habits in the past six months, with the majority reporting changes to seek more value.

SAN FRANCISCO — A new study released Thursday by MarketTools found that 63% of shoppers said they have changed their shopping habits in the past six months, with the majority reporting changes to seek more value.

According to the study, respondents reported that they buy items with coupons (80%); buy store brands instead of name brands (62%); use store loyalty cards that offer discounts (62%); buy items only when they are on sale (58%); and buy more large-sized products (43%) to save money on grocery bills.

April 13, 2012
Targeting diabetes with loyalty cards

One of the highlights for Rite Aid’s business has been Wellness+, its loyalty card program that has played a major role in driving growth in the company’s comps, as well as attracting new and more loyal customers.


One of the highlights for Rite Aid’s business has been Wellness+, its loyalty card program that has played a major role in driving growth in the company’s comps, as well as attracting new and more loyal customers.


April 12, 2012
TIBCO drives consumer intelligence for Pharmaca Integrative Pharmacy with loyalty program

TIBCO Software on Thursday announced that Pharmaca Integrative Pharmacy will be leveraging loyalty management solutions from TIBCO Loyalty Lab as part of a loyalty card program.

PALO ALTO, Calif. — TIBCO Software on Thursday announced that Pharmaca Integrative Pharmacy will be leveraging loyalty management solutions from TIBCO Loyalty Lab as part of a loyalty card program.

March 27, 2012
Customizing the in-store experience

Move over dump bins, endcap displays and newspaper circulars and make room for the new high-tech kid on the retail block — digitization.

Move over dump bins, endcap displays and newspaper circulars and make room for the new high-tech kid on the retail block — digitization.
Smartphones and the concept of digital coupons may not be so new, but what is relatively new to the mass market and becoming increasingly pervasive throughout the industry is the use of mobile technologies and social networking platforms — by both retailers and manufacturers — to customize offers for today’s shopper.

January 18, 2012
Harris Teeter helps customers save via pharmacy promotion

Harris Teeter has launched its Rx Punch Card promotion, which can help loyalty program customers save on groceries when they fill or transfer a prescription to one of the chain's pharmacy locations.

CHARLOTTE, N.C. — Harris Teeter has launched its Rx Punch Card promotion, which can help loyalty program customers save on groceries when they fill or transfer a prescription to one of the chain's pharmacy locations.

January 17, 2012
Shoppers Drug Mart, RBC launch co-branded national program

Royal Bank of Canada and Shoppers Drug Mart are launching a nationwide program that makes it more convenient for Canadians to bank and earn rewards at Shoppers Drug Mart/Pharmaprix locations throughout the country.

TORONTO — Royal Bank of Canada and Shoppers Drug Mart are launching a nationwide program that makes it more convenient for Canadians to bank and earn rewards at Shoppers Drug Mart/Pharmaprix locations throughout the country.

December 9, 2011
Weis Markets expands loyalty program with gold preferred customer membership

Weis Markets recently expanded its loyalty card program with a gold preferred customer offering that customizes offers for regular shoppers who spend at least $3,500 in a calendar year.

SUNBURY, Pa. — Weis Markets recently expanded its loyalty card program with a gold preferred customer offering that customizes offers for regular shoppers who spend at least $3,500 in a calendar year.