Content about Insights and Perspectives

January 7, 2013

More than half of U.S. consumers would not recommend a particular pharmacy to family and friends, according to a new report by a Canadian customer experience management firm.

TORONTO — More than half of U.S. consumers would not recommend a particular pharmacy to family and friends, according to a new report by a Canadian customer experience management firm.

January 7, 2013

Lingering fears of pandemic flu in the United States and a spike in flu activity will help to keep vaccination levels high, according to a new report.

LONDON — Lingering fears of pandemic flu in the United States and a spike in flu activity will help to keep vaccination levels high, according to a new report.

GlobalData, a British market research firm, released a report Monday showing that seasonal influenza vaccine demand will increase from 2012's estimated 142 million to 158 million in 2022.

January 4, 2013

After 20 years at the helm, Safeway CEO Steve Burd last week announced his retirement to spend more time with family and pursue interests in health care.

After 20 years at the helm, Safeway CEO Steve Burd last week announced his retirement to spend more time with family and pursue interests in health care. He will be leaving behind a Safeway that's gaining market share with each passing quarter within a highly competitive sector. 

But he shouldn't go far. As a champion of health reform and consumer directed care, Burd will likely continue to be a pioneer in the healthcare space as companies begin to implement Obamacare in 2014.

January 4, 2013

The National Community Pharmacists Association last week noted that language in the "fiscal cliff" legislation that averted the worst of potential tax consequences for individuals nonetheless had a chance to negatively impact diabetics who buy their supplies from their local community pharmacy.

The National Community Pharmacists Association last week noted that language in the "fiscal cliff" legislation that averted the worst of potential tax consequences for individuals nonetheless had a chance to negatively impact diabetics who buy their supplies from their local community pharmacy. 

January 4, 2013

Several retailers got top scores from a gay-rights organization for their efforts to prevent discrimination against and include lesbian, gay, bisexual and transgender employees.

WASHINGTON — Several retailers got top scores from a gay-rights organization for their efforts to prevent discrimination against and to include lesbian, gay, bisexual and transgender employees.

The Human Rights Campaign released its 2013 Corporate Equality Index, which gives companies ratings of up to 100% based on their policies regarding LGBT employees and also released a buyer's guide for LGBT consumers.

January 3, 2013

People making New Year's resolutions, mostly centered around health, this year say they behave more responsibly than they did five years ago compared with those not making them, according to a new survey.

BOSTON — People making New Year's resolutions, mostly centered around health, this year say they behave more responsibly than they did five years ago compared with those not making them, according to a new survey.

The online survey, by Liberty Mutual Insurance, included more than 1,700 adults, gauging how Americans define personal responsibility and how their perception of it varies with age, marital status, gender and whether they have children.

January 3, 2013

Reaching out to discharged hospital patients by telephone could help reduce the chances they'll be readmitted in the future, according to a new study by a healthcare service company.

BLOOMFIELD, Conn. — Reaching out to discharged hospital patients by telephone could help reduce the chances they'll be readmitted in the future, according to a new study by a healthcare service company.

December 28, 2012

Rite Aid last week posted a third quarter profit of $61.9 million, marking the first time Rite Aid has been back in the quarterly black since June 2007. The quarterly report beat analyst expectations as the generic wave and retention of Express Scripts customers helped drive better-than-expected adjusted EBIDTA.

It's certainly a timely Christmas gift that Rite Aid delivered to those shareholders who believed in the Pennsylvania pharmacy operation when it's stock hovered around $1 per share; in the week following the third quarter conference call Rite Aid's stock price was up some 40%.

Rite Aid last week posted a third quarter profit of $61.9 million, marking the first time Rite Aid has been back in the quarterly black since June 2007. The quarterly report beat analyst expectations as the generic wave and retention of Express Scripts customers helped drive better-than-expected adjusted EBIDTA.

December 28, 2012

Walgreens executives last week were upbeat looking ahead to calendar 2013, identifying the company's growing base of Well Experience format stores, the expanding role retail pharmacy plays in the delivery of health care and the promise to be realized through creating a global pharmacy operator as the three primary reasons lifting their spirits.

A new, fast-growing loyalty card program and closure to the company's nine-month separation from Express Scripts' pharmacy network are working wonders on improving the perception of Walgreens' future potential. A fortified faith in Walgreens' full potential never left the company's executive suite, of course. It's Wall Street analysts that still need a little convincing, and that may be coming along as well.

Walgreens executives last week were upbeat looking ahead to calendar 2013, identifying the company's growing base of Well Experience format stores, the expanding role retail pharmacy plays in the delivery of health care and the promise to be realized through creating a global pharmacy operator as the three primary reasons lifting their spirits. 

December 20, 2012

More consumers plan to spend more on holiday shopping this year than last, according to a new Nielsen survey.

NEW YORK — More consumers plan to spend more on holiday shopping this year than last, according to a new Nielsen survey.

According to the "Nielsen Holiday Survey," 54% of consumers stated they still haven't started their holiday shopping. The weekly survey polled 1,100 households starting in September, and the market research company releases results weekly. Respondents said their top destinations for holiday shoppings would be supercenters, departments stores and the Internet.

December 20, 2012

Retail co-pays for drugs are on the rise across all drug types, according to a new study by the Pharmacy Benefit Management Institute.

PLANO, Texas — Retail co-pays for drugs are on the rise across all drug types, according to a new study by the Pharmacy Benefit Management Institute.

The study, based on a survey of 424 U.S. employers representing about 3.7 million members, found that retail co-pays increased 10% for generics, 13% for branded drugs and 26% for specialty drugs. Meanwhile, there was an increase in use of multitier designs, which now represent 92% of plan sponsors, while adoption of medication therapy management for commercial populations was "minimal."

December 19, 2012

Revamping the center store could present an opportunity worth more than $440 billion for supermarkets, according to a new study by SymphonyIRI.

CHICAGO — Revamping the center store could present an opportunity worth more than $440 billion for supermarkets, according to a new study by SymphonyIRI.

December 19, 2012

Predictions of a more active flu season are coming true as temperature differences have helped drive flu activity, a Citibank financial analyst wrote.

NEW YORK — Predictions of a more active flu season are coming true as temperature differences have helped drive flu activity, a Citibank financial analyst wrote.

In a letter to investors, Citi Research analyst Deborah Weinswig wrote that influenza virus activity in the week ended Dec. 8 increased year over year for the ninth consecutive time this season and increased significantly compared with last week — up 28.3% compared with last week's 20.7%.

December 19, 2012

Customer service is the key driver of brand advocacy in retail pharmacy, according to a new study.

TORONTO — Customer service is the key driver of brand advocacy in retail pharmacy, according to a new study.

December 18, 2012

Negative perceptions of generic drugs are more likely among blacks and Hispanics, according to a new study.

NEW YORK — Negative perceptions of generic drugs are more likely among blacks and Hispanics, according to a new study.

The study, published in the journal Ethnicity & Disease, found that negative perceptions of generic drugs were more widespread among ethnic minorities than among whites.

December 18, 2012

More than two-thirds of generic drugs carry safety warning labels different from those of their branded equivalents, according to a new study.

INDIANAPOLIS — More than two-thirds of generic drugs carry safety warning labels different from those of their branded equivalents, according to a new study.

December 18, 2012

A majority of prescribers would prescribe biosimilar versions of two treatments for rheumatoid arthritis within a year of their approval, according to a new study.

BURLINGTON, Mass. — A majority of prescribers would prescribe biosimilar versions of two treatments for rheumatoid arthritis within a year of their approval, according to a new study.

December 17, 2012

A slowdown in retail spending happened after a boost that followed Hurricane Sandy, according to a new report by a division of MasterCard.

PURCHASE, N.Y. — A slowdown in retail spending happened after a boost that followed Hurricane Sandy, according to a new report by a division of MasterCard.

MasterCard Advisors released its SpendingPulse report, finding that a three-week recovery in retail spending after Sandy began to slow during the week that ended Dec. 8, while some sectors, like specialty apparel, slipped into negative growth.

December 14, 2012

Inc. magazine named Diplomat Specialty Pharmacy as one of the country's top 100 job creators as part of the business magazine's inaugural Hire Power Awards. Diplomat Specialty Pharmacy cracked the list at No. 94 with the addition of 233 new positions over the past three years and came in at No. 5 in the company's home state of Michigan.

But though the company comes in at No. 94 on 'Inc.''s list, measured up against the likes of IT Services juggernaut GoDaddy.com or the rapidly growing fast-food chain Colorado Smashburger, Diplomat Specialty is a bellwether all the same — specialty pharmacy is and will be the catalyst for growth in the retail pharmacy industry.

Inc. magazine named Diplomat Specialty Pharmacy as one of the country's top 100 job creators as part of the business magazine's inaugural Hire Power Awards. Diplomat Specialty Pharmacy cracked the list at No. 94 with the addition of 233 new positions over the past three years and came in at No. 5 in the company's home state of Michigan.

December 12, 2012

More than 10% of Americans consider Web-enabled, mobile health apps a part of their health care and key to living long lives, according to a new survey by a division of electronics manufacturer Philips.

ANDOVER, Mass. — More than 10% of Americans consider Web-enabled, mobile health apps a part of their health care and key to living long lives, according to a new survey by a division of electronics manufacturer Philips.

Royal Philips Electronics commissioned Opinion Research to conduct a survey of 1,003 adults, finding that 11% said that were it not for Web-based health information, they might already be "dead or severely incapacitated."

December 7, 2012

Authorities in Massachusetts are looking to tighten regulations on compounding pharmacies as the state health department announced some changes to the makeup of the Massachusetts Board of Pharmacy and sent cease-and-desist notices to three compounding pharmacies for alleged violations.

Retail pharmacies looking to get into sterile compounding and exercise greater control over that supply chain — as Walgreens did last month when it bought an independent specialty compounding pharmacy in Indiana — should take note because it seems there will be increased scrutiny on the practice following a nationwide outbreak of meningitis linked to alleged unsanitary conditions at the Framingham, Mass.-based New England Compounding Center.

Authorities in Massachusetts are looking to tighten regulations on compounding pharmacies as the state health department announced some changes to the makeup of the Massachusetts Board of Pharmacy and sent cease-and-desist notices to three compounding pharmacies for alleged violations.

December 7, 2012

Walgreens last Wednesday reported November sales of $5.9 billion, a decrease of 3.9% versus the same period last year.

DEERFIELD, Ill. — Walgreens last Wednesday reported November sales of $5.9 billion, a decrease of 3.9% versus the same period last year. However, the company also noted it had enrolled 38 million customers for its new loyalty card program, which debuted in September. 

December 4, 2012

Hiding tobacco product displays at the point of sale may help reduce smoking among young people, a new study suggests.

RESEARCH TRIANGLE PARK, N.C. — Hiding tobacco product displays at the point of sale may help reduce smoking among young people, a new study suggests.

The study, conducted by RTI International and Tarheel Technologies and published in the January 2013 issue of the journal Pediatrics, examined the behaviors of more than 1,200 smokers and likely smokers ages 13 years to 17 years in a virtual convenience store in which tobacco products were either hidden behind a cabinet or openly displayed along with tobacco ads.

December 4, 2012

The number of consumers using iPhones to gather medical information has grown by 94% since 2011, according to a new study by online medical publishing company The Patient's Guide.

IRVINE, Calif. — The number of consumers using iPhones to gather medical information has grown by 94% since 2011, according to a new study by online medical publishing company The Patient's Guide.

The study, based on engagement-behavior data on 12 million visitors to the site over two years, also found that the iPhone topped the list of mobile devices used to seek medical information online, accounting for 41% of total mobile traffic this year; the company predicts that the iPhone will surpass the desktop computer as the primary device for health information by 2014.

December 3, 2012

Women with ovarian cancer and diabetes who took the generic diabetes drug metformin showed better survival rates than those who did not take the drug, according to a new study led by the Mayo Clinic.

NEW YORK — Women with ovarian cancer and diabetes who took the generic diabetes drug metformin showed better survival rates than those who did not take the drug, according to a new study led by the Mayo Clinic.

The study, published in the journal Cancer, enrolled 61 patients who took metformin and 178 who didn't. Of those who took the drug, 67% were surviving after five years, compared with 47% of those who didn't take it. Further analysis indicated that patients taking metformin were almost four times likelier to survive than those not taking it.