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May 2, 2013

For a vendor that has never done business with Amazon, understanding how to fully harness the potential of the world’s largest online retailer might seem equally as daunting as standing at the foot of the world’s largest rainforest without a map or a compass.

For a vendor that has never done business with Amazon, understanding how to fully harness the potential of the world’s largest online retailer might seem equally as daunting as standing at the foot of the world’s largest rainforest without a map or a compass.

But according to Chance Wales, director and category leader of U.S. health and beauty for Amazon, it’s easier than you think.

May 2, 2013

Courtesy of the Deloitte Center for Health Solutions, DSN presents excerpts from the report, “The U.S. Health Care Market: A Strategic View for Consumer Segmentation.”

Since 2008, the Deloitte Center for Health Solutions has surveyed consumers to asses their views about their own health and how they navigate the healthcare system. The result has been a consumer behavioral and attitudinal segmentation study that it has updated ever since.

Courtesy of the Deloitte Center for Health Solutions, DSN presents excerpts from the report, “The U.S. Health Care Market: A Strategic View for Consumer Segmentation.”

May 2, 2013

Success in the mass market can be an uphill battle for some niche brands as retailers trim selection, bolster private-label offerings and pass on smaller brands they perceive as higher risk. However, retailers also are increasingly looking to distinguish themselves from the competition, whether it is through exclusive offerings, customization or in-store services.

Success in the mass market can be an uphill battle for some niche brands as retailers trim selection, bolster private-label offerings and pass on smaller brands they perceive as higher risk. However, retailers also are increasingly looking to distinguish themselves from the competition, whether it is through exclusive offerings, customization or in-store services. This has given rise to the importance of business development organizations, master brokers, regional brokers, and sales and marketing consultants in helping niche brands navigate the path to retail.

April 17, 2013

Retailers and technology vendors convened at the second annual Health, Wellness and Technology Roundtable to discuss what they see in the current technology today, what they expect in 2013 and some of the unmet technology needs.

Retailers and technology vendors convened at the second annual Health, Wellness and Technology Roundtable to discuss what they see in the current technology today, what they expect in 2013 and some of the unmet technology needs.

 

April 16, 2013

In today’s world, April is the time to begin preparations for the wave of patients who will start visiting pharmacies as early as August to be immunized. On the heels of a severe flu season, past trends suggest the demand for flu shots this year will be tremendous, says Emdeon's Mike Carmody.

Spring is one of my favorite times of the year. It signals the end of many things and the start of others. Winter becomes spring. Flowers bloom. March Madness wraps up and The Masters’ tee off. Flu season transforms into flu season. Skiing and snowboarding melt into surfing and kayaking.

Wait, what? Flu season transforms into flu season?

April 16, 2013

Eighty-five percent. That’s roughly the combined market share for the companies that appear in the 2013 DSN PoweRx50, representing more than $190 billion in pharmacy sales and more than 51,500 stores, or more than 8-out-of-10 retail pharmacies in America, across all classes of trade, chains and independents. The indisputable Kings of Retail Pharmacy.

Eighty-five percent. That’s roughly the combined market share for the companies that appear in the 2013 DSN PoweRx50, representing more than $190 billion in pharmacy sales and more than 51,500 stores, or more than 8-out-of-10 retail pharmacies in America, across all classes of trade, chains and independents. The indisputable Kings of Retail Pharmacy.

April 16, 2013

With just about 90 days to go until the start of the first-ever Total Store Expo in Las Vegas this August, DSN convened executives from leading consumer health and consumer packaged goods companies for a frank and wide-ranging discussion about how their companies are preparing to win at TSE. The show — which will combine the National Association of Chain Drug Stores’ former Marketplace, Supply Chain and Logistics, and Pharmacy and Technology conferences into one new mega-show — will bring together retail executives and suppliers from all three fields.

With just about 90 days to go until the start of the first-ever Total Store Expo in Las Vegas this August, DSN convened executives from leading consumer health and consumer packaged goods companies for a frank and wide-ranging discussion about how their companies are preparing to win at TSE. The show — which will combine the National Association of Chain Drug Stores’ former Marketplace, Supply Chain and Logistics, and Pharmacy and Technology conferences into one new mega-show — will bring together retail executives and suppliers from all three fields.

April 12, 2013

A leading category manager who purchases a $4 billion category of business shared with me during a recent interview that he believes less than 5% of the companies calling on him “truly create meaningful value” and actually “get it.” He went on to share that, “they don’t understand or appreciate my definition of value.”

A leading category manager who purchases a $4 billion category of business shared with me during a recent interview that he believes less than 5% of the companies calling on him “truly create meaningful value” and actually “get it.” He went on to share that, “they don’t understand or appreciate my definition of value.”

March 22, 2013

In my last UpMarketing post, Dart and Science, I described how combining quantitative and qualitative research with good old-fashioned gut instincts can drive results. This post examines a related topic: big data. Everyone’s talking about the mountains of data at their fingertips, just waiting for analysis and action. But it seems that no one has figured out an effective way to begin excavating to find the hidden treasure.

In my last UpMarketing post, Dart and science, I described how combining quantitative and qualitative research with good old-fashioned gut instincts can drive results. This post examines a related topic: big data. Everyone’s talking about the mountains of data at their fingertips, just waiting for analysis and action.

March 20, 2013

One major theme resonating across the show floor at HIMSS13 was the importance of interoperability within healthcare ecosystems. Emdeon's Lathe Bigler discusses how interoperability in the pharmacy space has been centered on advances in e-prescribing and clinical messaging.

In early March, more than 30,000 healthcare industry participants swarmed upon New Orleans for the annual HIMSS conference. In the words of keynote speaker James Carville, this is the Super Bowl of conventions. Most attendees arrived on Sunday to discover a water outage warning. Even when the water pressure returned to normal, the message was clear — do not drink it! On Monday morning, there was not a latte to be found in the entire city. We were roughing it…

March 4, 2013

In November 2012, The Drug Store News Group hosted in New York an exclusive roundtable discussion of leading pharmacy retailers and a handful of key vendors. Moderated by special guest Dave Wendland of Hamacher Resource Group, the panel tackled a wide range of issues, including how to expand pharmacist accessibility for patients with diabetes; measuring and managing patient outcomes; government reform and the Patient Protection and Affordable Care Act; and the use of complementary and alternative medicines.

In November 2012, The Drug Store News Group hosted in New York an exclusive roundtable discussion of leading pharmacy retailers and a handful of key vendors. Moderated by special guest Dave Wendland of Hamacher Resource Group, the panel tackled a wide range of issues, including how to expand pharmacist accessibility for patients with diabetes; measuring and managing patient outcomes; government reform and the Patient Protection and Affordable Care Act; and the use of complementary and alternative medicines.

March 1, 2013

Community pharmacy fills gaps in access and affordability for patients, payers

Community pharmacy fills gaps in access and affordability for patients, payers

March 1, 2013

Merchandising in the OTC space has certainly changed over the past decade. Gone is the “stack-‘em-high-and-let-‘em-fly” approach to planogramming. It’s a cleaner, less-cluttered shopping experience. And the complexity behind that shopping experience is changing.

Merchandising in the OTC space has certainly changed over the past decade. Gone is the “stack-‘em-high-and-let-‘em-fly” approach to planogramming. It’s a cleaner, less-cluttered shopping experience. And the complexity behind that shopping experience is changing.

 

February 25, 2013

“The only real valuable thing is intuition,” said Albert Einstein. Within the consumer healthcare industry, nowhere is that more true than in the realm of brand management.

“The only real valuable thing is intuition,” said Albert Einstein. Within the consumer healthcare industry, nowhere is that more true than in the realm of brand management.

Ironically, Einstein also said “if we knew what it was we were doing, it would not be called research, would it?”

February 19, 2013

By now we are all well aware of the healthcare IT transformation taking place across the nation. This transformation is expected to continue for the foreseeable future with further implementation of Meaningful Use and the expansion of state Medicaid programs in 2014 as a result of the Patient Protection and Affordable Care Act requirements. Providing clinical services through the coordination of care among a variety of providers in the healthcare space will continue to be a focal point in the future of healthcare as well. For example, we will likely see more elaborate collaborative care models through the expansion of accountable care organizations, patient centered medical home efforts, and the development of health insurance exchanges in one form or another.

By now we are all well aware of the healthcare IT transformation taking place across the nation. This transformation is expected to continue for the foreseeable future with further implementation of Meaningful Use and the expansion of state Medicaid programs in 2014 as a result of the Patient Protection and Affordable Care Act requirements. Providing clinical services through the coordination of care among a variety of providers in the healthcare space will continue to be a focal point in the future of healthcare as well.

February 13, 2013

The generic drug tidal wave became a tsunami in 2012, with some of the world's top-selling pharmaceuticals swamped by generic competition, and health plan payers scrambling to reap billions of dollars in financial savings.

The generic drug tidal wave became a tsunami in 2012, with some of the world's top-selling pharmaceuticals swamped by generic competition, and health plan payers scrambling to reap billions of dollars in financial savings.

 

February 13, 2013

Now in its 14th year, in 2012, DSN changed up the format at the annual Industry Issues Summit conference. This year's theme was finding white spices for retailers and suppliers to co-create and bring new innovation to the consumer.

Now in its 14th year, in 2012, DSN changed up the format at the annual Industry Issues Summit conference. This year's theme was finding white spices for retailers and suppliers to co-create and bring new innovation to the consumer.

 

February 5, 2013

Money is a powerful motivator. Look no further than the sports world for validation. The PGA’s FedEx Cup encourages golfers to earn “points” towards participation in playoffs that offer a big season-ending payoff. Tennis has a similar format with the U.S. Open Series where performance in a series of events equates to a huge prize purse. Both instances use hefty prize money to help ensure the top performers participate and at high levels. The Centers for Medicare and Medicaid Services (CMS) have applied this sports theory to its rankings system of Medicare Advantage (MA) and Prescription Drug Plans (PDP) plans. And there’s billions of dollars up-for-grabs for healthcare plans.

Money is a powerful motivator. Look no further than the sports world for validation. The PGA’s FedEx Cup encourages golfers to earn “points” towards participation in playoffs that offer a big season-ending payoff. Tennis has a similar format with the U.S. Open Series where performance in a series of events equates to a huge prize purse. Both instances use hefty prize money to help ensure the top performers participate and at high levels.

February 1, 2013

Even as the big chains get bigger, the industry's top regional chains continue to grow in relevance and importance in the markets they dominate. In this special digital report, DSN profiles the leading regional pharmacy chains in food, drug and mass, with a special focus on what makes each one unique.

Even as the big chains get bigger, the industry's top regional chains continue to grow in relevance and importance in the markets they dominate. In this special digital report, DSN profiles the leading regional pharmacy chains in food, drug and mass, with a special focus on what makes each one unique.

January 15, 2013

Long gone are the days when growth in the beauty aisle was driven largely by manufacturers and marketers via packaging and promotion. Today, retailers and technology are playing an even greater role in the marketing process to further elevate the beauty experience.

Long gone are the days when growth in the beauty aisle was driven largely by manufacturers and marketers via packaging and promotion. Today, retailers and technology are playing an even greater role in the marketing process to further elevate the beauty experience.

 

December 10, 2012

Armed with a new store concept and the wellness+ loyalty card program, Rite Aid is mounting a comeback and posting its best results in years.

Armed with a new store concept and the wellness+ loyalty card program, Rite Aid is mounting a comeback and posting its best results in years.

December 10, 2012

DSN looks back on the past year's most influential events in the pharmacy industry, from Obamacare and record patent expirations to Humira surpassing Lipitor as the world's top-selling drug and the merger of Walgreens and Alliance Boots.

DSN looks back on the past year's most influential events in the pharmacy industry, from Obamacare and record patent expirations to Humira surpassing Lipitor as the world's top-selling drug and the merger of Walgreens and Alliance Boots.

 

November 19, 2012

The year 2012 is coming to an end, and it's been a big year for generic drugs. It's the year that the most lucrative drug of all time became commoditized. It's the year that Watson bought Actavis for $5.6 billion. And it's the year the FDA released draft guidance for biosimilars regulations. All of these events speak to some of the most important trends in the world of generics — trends that are often interrelated.

The year 2012 is coming to an end, and it's been a big year for generic drugs. It's the year that the most lucrative drug of all time became commoditized. It's the year that Watson bought Actavis for $5.6 billion. And it's the year the FDA released draft guidance for biosimilars regulations. All of these events speak to some of the most important trends in the world of generics — trends that are often interrelated.

 

November 19, 2012

Walmart is rapidly expanding its impact on pharmacy by opening its smaller 45,000-sq.-ft. Neighborhood Market stores at a faster pace, while also experimenting with the even smaller 15,000-sq.-ft. Walmart Express format.

Walmart is rapidly expanding its impact on pharmacy by opening its smaller 45,000-sq.-ft. Neighborhood Market stores at a faster pace, while also experimenting with the even smaller 15,000-sq.-ft. Walmart Express format.

 

October 9, 2012

With healthcare reform on track to bring 32 million more Americans into the healthcare system in 2014, and with payers and patients looking for solutions to curb costs as the nation battles a shortage of primary care physicians and access to quality care, CVS Caremark’s role in reinventing pharmacy through its distinctive business model couldn’t be more imperative than it is today.

With healthcare reform on track to bring 32 million more Americans into the healthcare system in 2014, and with payers and patients looking for solutions to curb costs as the nation battles a shortage of primary care physicians and access to quality care, CVS Caremark’s role in reinventing pharmacy through its distinctive business model couldn’t be more imperative than it is today.