Content about Electronic commerce

June 13, 2013

Retail sales are up nearly 5% from one year ago, according to the latest numbers from the Department of Commerce.

WASHINGTON — Retail sales are up nearly 5% from one year ago, according to the latest numbers from the Department of Commerce.

Amid improved consumer confidence and higher spending, May retail sales — which exclude cars, gas stations and restaurants — increased 4.8% from May 2012 and 0.6% from last month.

June 11, 2013

Amazon is giving a free trial of its fresh-food delivery service to premium customers in the Los Angeles area, according to published reports.

NEW YORK — Amazon is giving a free trial of its fresh-food delivery service to premium customers in the Los Angeles area, according to published reports.

The Seattle Times reported that the online retailer would offer a free, 90-day trial to AmazonPrime members in several parts of Los Angeles of same-day and early-morning delivery, allowing them to receive items like fresh foods, in addition to toys, electronics and half a million other items. The grocery delivery service has been in testing in Seattle for almost six years.

June 10, 2013

Amazon is looking to expand its grocery-delivery and locker businesses, according to published reports.

NEW YORK — Amazon is looking to expand its grocery-delivery and locker businesses, according to published reports.

June 10, 2013

The Master of Professional Studies degree program in Cosmetics and Fragrance Marketing and Management at the Fashion Institute of Technology in New York City recently showcased its final projects at the annual FIT Capstone presentation. This year’s presentation focused on “Beauty in a Digital World.”

Beauty is helping to redefine the customer experience of shopping a drug store and is helping retailers set themselves apart from rivals in a very competitive environment.

The Master of Professional Studies degree program in Cosmetics and Fragrance Marketing and Management at the Fashion Institute of Technology in New York City recently showcased its final projects at the annual FIT Capstone presentation. This year’s presentation focused on “Beauty in a Digital World.”

June 3, 2013

Independent pharmacy was provided a social media stepping stone with last week's announcement pairing the National Community Pharmacists Association and RxWiki. The companies announced a joint digital solutions offering that will raise the profile of independents across both social media and mobile platforms.

Independent pharmacy was provided a social media stepping stone with last week's announcement pairing the National Community Pharmacists Association and RxWiki. The companies announced a joint digital solutions offering that will raise the profile of independents across both social media and mobile platforms. 

June 3, 2013

Integration of social and mobile media, as well as shipping options and flexible returns, can drive brand loyalty as consumers seek out more choices and convenience when shopping online, according to a new study.

ATLANTA — Integration of social and mobile media, as well as shipping options and flexible returns, can drive brand loyalty as consumers seek out more choices and convenience when shopping online, according to a new study.

May 30, 2013

The challenge for retailers and consumer packaged goods manufacturers these days is how to make a molehill out of a mountain. Big data can seem overbearing to many as they try to ascertain how to mine actionable insights out of those reams of data, all while maintaining the speed to market that today's retail climate demands.

The challenge for retailers and consumer packaged goods manufacturers these days is how to make a molehill out of a mountain. Big data can seem overbearing to many as they try to ascertain how to mine actionable insights out of those reams of data, all while maintaining the speed to market that today's retail climate demands.

And those mountains are only getting bigger with each day as more retailers come to market with advanced loyalty card programs that use that data to personalize the offer.

May 28, 2013

A trade group representing the retail industry is requesting that a federal judge throw out a proposed settlement in an antitrust lawsuit over credit card swipe fees.

WASHINGTON — A trade group representing the retail industry is requesting that a federal judge throw out a proposed settlement in an antitrust lawsuit over credit card swipe fees.

May 23, 2013

A recent study conducted by The Integer Group and M/A/R/C Research, and unvelied in the latest issue of The Checkout, found 16% of Hispanic shoppers use their mobile device to make purchases, compared with just 12% of general market shoppers.

DENVER — A recent study conducted by The Integer Group and M/A/R/C Research, and unvelied in the latest issue of The Checkout, found 16% of Hispanic shoppers use their mobile device to make purchases, compared with just 12% of general market shoppers.

May 22, 2013

Swirl launched a new software platform specifically designed to attract and influence in-store shoppers with micro-targeted digital content and real-time, personalized offers delivered to consumers' smartphones while they shop.

BOSTON — Swirl today launched a new software platform specifically designed to attract and influence in-store shoppers with micro-targeted digital content and real-time, personalized offers delivered to consumers' smartphones while they shop.

May 14, 2013

Aisle411, a mobile retail navigation service, announced that its mobile shopping and searchable store maps smartphone app is available to use within more than 12,000 retail stores throughout the United States.

ST. LOUIS — Aisle411, a mobile retail navigation service, on Tuesday announced that its mobile shopping and searchable store maps smartphone app is available to use within more than 12,000 retail stores throughout the United States. 

May 9, 2013

Actively promoting an over-the-counter medicine outside of the retail box not only drives foot traffic, but it helps increase sales across households with a higher income and also more heavily indexed OTC product consumers, TABS Group CEO Kurt Jetta told attendees of a webcast covering a recent TABS Group Consumer Value Study.

SHELTON, Conn. — Actively promoting an over-the-counter medicine outside of the retail box not only drives foot traffic, but it helps increase sales across households with a higher income and also more heavily indexed OTC product consumers, TABS Group CEO Kurt Jetta told attendees of a webcast covering a recent TABS Group Consumer Value Study. And while passively promoting at the shelf also pushes sales higher, the return on promotional investment is not nearly as robust.

May 9, 2013

As the editor of DSN, I decide what stays in print and what gets cut. Spatial limitations dictated that this snippet from our Amazon story had to go. But in the age of the omnichannel shopper, where every retailer competes against everyone else for a bigger share of the customer's wallet, how can you do an in-depth profile on the world's largest online retailer and not talk about omnichannel?

As the editor of DSN, I decide what stays in print and what gets cut. Spatial limitations dictated that this snippet from our Amazon story had to go. But in the age of the omnichannel shopper, where every retailer competes against everyone else for a bigger share of the customer's wallet, how can you do an in-depth profile on the world's largest online retailer and not talk about omnichannel?

May 7, 2013

The U.S. Senate passed the Marketplace Fairness Act, which would enable states to collect sales tax on online transactions, to widespread applause from big-box retail.

WASHINGTON — The U.S. Senate on Monday passed the Marketplace Fairness Act, which would enable states to collect sales tax on online transactions, to widespread applause from big-box retail. If passed the act would remove the up-to 7% price advantage out-of-state online retailers have over brick-and-click or brick-and-mortar retailers operating and collecting sales taxes within the state. (For a comprehensive list of state sales taxes, click here.) 

April 26, 2013

Amazon on Thursday reported a net sales increase of 22% to $16.1 billion for its first quarter ended March 31.

SEATTLE — Amazon on Thursday reported a net sales increase of 22% to $16.1 billion for its first quarter ended March 31. Of that, $9.4 billion was sourced from the North American market. North American sales of electronics, health and beauty products, among other merchandise, reached $6.1 billion for the quarter, up 28.4%. 

During a conference call with analysts, Amazon CEO Tom Szkutak declined to confirm rumors that Amazon is investing in additional refrigeration equipment across its fulfillment center footprint with plans to expand AmazonFresh. 

April 22, 2013

More than 2 million credit and debit cards at nearly all of Schnuck Markets' stores may have been compromised as part of a recent hacking incident, the company said.

ST. LOUIS — More than 2 million credit and debit cards at nearly all of Schnuck Markets' stores may have been compromised as part of a recent hacking incident, the company said.

April 22, 2013

Rumors are circulating that Amazon may be opening a brick-and-mortar store in London, according to published reports.

NEW YORK — Rumors are circulating that Amazon may be opening a brick-and-mortar store in London, according to published reports.

The website Ecommercebytes.com reported on an ad that appeared on the classified-ad site Gumtree.com, for positions at an Amazon store to open in East London.

"As this is our first Amazon store you will be a part of our companies [sic] history," the ad reads. "You will be heavily promoting the store within Westfield enticing passers by to visit our state of the art show room."

April 21, 2013

According to research, ownership of smartphones and tablets in particular have grown rapidly over the past couple of years, and that has created a multi-headed omnichannel hydra of a customer who retailers across all channels are desperately trying to appease.

According to research, ownership of smartphones and tablets in particular have grown rapidly over the past couple of years, and that has created a multi-headed omnichannel hydra of a customer who retailers across all channels are desperately trying to appease.

April 21, 2013

Hointer, which opened last fall, allows men to buy jeans by combining "online conveniences without the offline B.S." Customers walk in, download an app onto a smartphone or tablet, scan a QR code on the tag and are automatically directed to a dressing room.

SEATTLE — Hointer, which opened last fall, allows men to buy jeans by combining "online conveniences without the offline B.S." Customers walk in, download an app onto a smartphone or tablet, scan a QR code on the tag and are automatically directed to a dressing room. After trying on the pants, they can either buy them on the spot with a credit card or drop them into a chute, which will automatically remove them from the "cart."

April 19, 2013

Amazon.com created a virtual health and wellness depot with the launch of its new 50+ Active and Healthy Living Store.

Amazon.com created a virtual health and wellness depot with the launch of its new 50+ Active and Healthy Living Store. With this online destination, Amazon will be targeting the caregiver sweet spot — that sandwich generation who are likely to simultaneously care for their baby boomer parents even as they raise their Gen Y children. 

But are consumers really shopping health online? Or, more important, are they buying health online?

April 15, 2013

Online retailer Amazon has announced the launch of its new 50+ Active and Healthy Living Store, which features hundreds of thousands of nutrition, wellness, exercise and fitness, medical, personal care, beauty, entertainment items and more — all in a single destination for customers in the 50+ age range.

SEATTLE — Online retailer Amazon has announced the launch of its new 50+ Active and Healthy Living Store, which features hundreds of thousands of nutrition, wellness, exercise and fitness, medical, personal care, beauty, entertainment items and more — all in a single destination for customers in the 50-plus years age range.

April 15, 2013

If any proof was needed of the importance of omnichannel, it can be seen in a new survey of U.S. consumers.

NEW YORK — If any proof was needed of the importance of omnichannel, it can be seen in a new survey of U.S. consumers.

April 8, 2013

Costco Wholesale appears to be eyeing China's online commerce market, according to published reports.

NEW YORK — Costco Wholesale appears to be eyeing China's online commerce market, according to published reports.

The Southern Metropolis Daily, a newspaper based in the southern Chinese city of Guangzhou, reported Thursday that the Issaquah, Wash.-based club retailer was interested in entering the country's e-commerce market and was in the process of looking for local partners.

April 3, 2013

Amazon and Walmart's e-commerce division are expanding and starting programs to allow customers to order items online and then pick them up from lockers stationed at brick-and-mortar retailers. Amazon has been running such a program for a couple of years in a few major cities, including installing the lockers at Rite Aid stores in cities like New York.

NEW YORK — Amazon and Walmart's e-commerce division are expanding and starting programs to allow customers to order items online and then pick them up from lockers stationed at brick-and-mortar retailers.

April 3, 2013

More than half of Americans shop and spend money to improve their moods, according to a new survey.

SAN FRANCISCO — More than half of Americans shop and spend money to improve their moods, according to a new survey.

The study, by Ebates.com, found that 63.9% of women engage in "retail therapy," compared with 39.8% of men, and the belief that it improves moods was found among 39.2% of women, compared with 20.6% of men. The survey was conducted online by TNS Global and included 1,000 adults.