Content about Electronic commerce

November 22, 2013

Walmart is providing a number of special holiday deals to online and mobile shoppers as part of an early Cyber Monday promotion that begins Saturday, Nov. 30. In addition, Walmart's mobile app customers, Facebook fans and email subscribers will be among the first to receive invitations to an early shopping event on Sunday, Dec. 1, featuring up to 20 of the best Cyber Monday items, before they are widely available.

SAN BRUNO, Calif. — Walmart is providing a number of special holiday deals to online and mobile shoppers as part of an early Cyber Monday promotion that begins Saturday, Nov. 30. In addition, Walmart's mobile app customers, Facebook fans and email subscribers will be among the first to receive invitations to an early shopping event on Sunday, Dec. 1, featuring up to 20 of the best Cyber Monday items while supplies last, before they are widely available.

November 21, 2013

Across five different product or service attributes analyzed (i.e., price, service agreement, selection, feature or quality) in a Nielsen Global Survey of Loyalty Sentiment, "offering the best price" held the most persuasive power to motivate consumers to swap devotion to a brand, service provider or retailer, Nielsen reported on Monday.

CHICAGO — Across five different product or service attributes analyzed (i.e., price, service agreement, selection, feature or quality) in a Nielsen Global Survey of Loyalty Sentiment, "offering the best price" held the most persuasive power to motivate consumers to swap devotion to a brand, service provider or retailer, Nielsen reported on Monday. 

November 20, 2013

The electronic currency known as bitcoin allows small- and medium-sized companies to reach more customers by opening new markets that were previously unreachable, the co-founder of a company that allows businesses to use bitcoins said in testimony Tuesday before two Senate subcommittees. And it appears that federal authorities are open to its development.

WASHINGTON — The electronic currency known as bitcoin allows small- and medium-sized companies to reach more customers by opening new markets that were previously unreachable, the co-founder of a company that allows businesses to use bitcoins said in testimony Tuesday before two Senate subcommittees. And it appears that federal authorities are open to its development.

November 15, 2013

Following a successful test run last summer, Target has announced the expansion of its Beauty Concierge program to nearly 100 stores in three metro areas across the country — making the program now available in nearly 300 Target locations nationwide.

Why is this important? Customers want an experience when shopping. And getting customers more engaged in product and experience with "brand-agnostic experts" is a safe bet.

Following a successful test run last summer, Target has announced the expansion of its Beauty Concierge program to nearly 100 stores in three metro areas across the country — making the program now available in nearly 300 Target locations nationwide.

Why is this important? Customers want an experience when shopping. And getting customers more engaged in product and experience with "brand-agnostic experts" is a safe bet.

November 11, 2013

Customers of Amazon living in New York and Los Angeles can get their packages delivered on Sundays, courtesy of the U.S. Postal Service.

SEATTLE — Customers of Amazon living in New York and Los Angeles can get their packages delivered on Sundays, courtesy of the U.S. Postal Service.

The online retailer announced the new service Monday, directed at members of the premium Amazon Prime service living in the New York and Los Angeles areas. Next year, the retailer will also roll it out to members in Dallas, Houston, New Orleans, Phoenix and other cities.

November 11, 2013

Target will make use of its omnichannel offerings for Black Friday, the mass-merchandise retailer said Monday.

MINNEAPOLIS — Target will make use of its omnichannel offerings for Black Friday, the mass-merchandise retailer said Monday.

Target, whose stores will open on Thanksgiving day at 8 p.m., will offer sales in stores and on its website, as well as through the Cartwheel mobile app.

November 11, 2013

Johnson & Johnson had temporarily stopped distribution of its products to Amazon.com over concerns that Amazon hasn't done enough to prevent third-party sellers from selling damaged or expired J&J products on Amazon's site, according to a report published Sunday by The Wall Street Journal.

NEW YORK — Johnson & Johnson had temporarily stopped distribution of its products to Amazon.com over concerns that Amazon hasn't done enough to prevent third-party resellers from selling damaged or expired J&J products on Amazon's site, according to a report published Sunday by The Wall Street Journal

November 6, 2013

Online beauty platform BeautyStat.com has relaunched its site to include Pinterest-like visual features and an e-commerce angle to provide beauty mavens with an easy search and discovery platform.

NEW YORK — Online beauty platform BeautyStat.com has relaunched its site to include Pinterest-like visual features and an e-commerce angle to provide beauty mavens with an easy search and discovery platform.

November 6, 2013

Once dismissed as belonging to the realm of techno-utopians and anti-government libertarians, bitcoin has lately grown in popularity among investors and retailers. Could it find acceptance among drug stores as well?

NEW YORK — Once dismissed as belonging to the realm of techno-utopians and anti-government libertarians, bitcoin has lately grown in popularity among investors and retailers. Could it find acceptance among drug stores as well?

November 6, 2013

The Vitamin Shoppe is making significant investments into omnichannel retailing, CEO and director Anthony Truesdale told analysts during a conference call on Tuesday.

NORTH BERGEN, N.J. — The Vitamin Shoppe is making significant investments into omnichannel retailing, CEO and director Anthony Truesdale told analysts during a conference call on Tuesday. 

November 5, 2013

Negative experiences in one shopping channel can influence consumers' perceptions of other channels too, according to a new survey.

CHELMSFORD, Mass. — Negative experiences in one shopping channel can influence consumers' perceptions of other channels too, according to a new survey.

The survey, "Holiday 2013: Top Trends to Watch," commissioned by Kronos and conducted online by Harris Interactive, found that 68% of Americans report that a negative experience in one channel can influence how they perceive physical stores, online, mobile, phone centers and catalogs. The survey was conducted from Sept. 26-30 among 2,003 adults.

November 4, 2013

Underwhelming fall sales and continued economic and federal budgetary concerns have U.S. retailers in a “wait and see” mode this holiday season, according to a recent BDO USA survey released Monday.

CHICAGO — Underwhelming fall sales and continued economic and federal budgetary concerns have U.S. retailers in a “wait and see” mode this holiday season, according to a recent BDO USA survey released Monday. 

November 4, 2013

Target is extending its hours during holiday shopping season at its Canadian stores, the mass-merchandise retailer said Monday.

MISSISSAUGA, Ontario — Target is extending its hours during the holiday shopping season at its Canadian stores, the mass merchandise retailer said Monday.

Target said most of its Canadian locations would offer extended hours from Nov. 29 to Dec. 30 as part of the "My Kind of Holiday" marketing campaign. The retailer will also extend its price-matching policy for the season; if customers purchase a qualifying item at Target between Nov. 1 and Dec. 24 and subsequently find it for less in a local competitors printed ad, Target will match the competitor's price.

November 1, 2013

Almost 9-in-10 (88%) consumers will shop in stores this holiday season, compared to 75% who will shop online and 16% who will shop via mobile device.

San Francisco —  Almost 9-in-10 (88%) consumers will shop in stores this holiday season, compared to 75% who will shop online and 16% who will shop via mobile device. A new Harris Interactive survey co-sponsored by Aerohive Networks and Euclid also shows that physical retailers still need to address consumer concerns regarding in-store holiday shopping.

Specifically, consumers are most concerned about crowds (42%), lines (29%), and out-of-stock items (15%) affecting their in-store holiday shopping this year.

October 30, 2013

A majority of Americans repeatedly buy products that retailers have on promotion and many also say they would return to a brick-and-mortar store when alerted to upcoming sales of previously purchased items, according to a new survey.

NEW YORK — A majority of Americans repeatedly buy products that retailers have on promotion and many also say they would return to a brick-and-mortar store when alerted to upcoming sales of previously purchased items, according to a new survey by Synqera, a retail technology startup that develops big data-driven technologies to bring personalized online shopping experience to physical retail stores.

October 28, 2013

Experticity has announced the findings of its first ever “Retail Buying Experience” survey, which uncovers a striking expertise gap among sales associates in five retail areas: health and nutrition, prestige beauty, outdoor, sporting goods and hunting or fishing.

SALT LAKE CITY — Experticity has announced the findings of its first ever “Retail Buying Experience” survey, which uncovers a striking expertise gap among sales associates in five retail areas: health and nutrition, prestige beauty, outdoor, sporting goods and hunting or fishing.

October 18, 2013

Consumers are holiday shopping sooner and spending more this year due to a late Thanksgiving and shorter holiday shopping season, according to a new survey by American Express.

NEW YORK — Consumers are holiday shopping sooner and spending more this year due to a late Thanksgiving and shorter holiday shopping season, according to a new survey by American Express.

The latest American Express Spending and Saving Tracker indicates that shoppers will spend $1,260 this year — up $400 from last year — and 27% are already looking for deals and plan to finish before Dec. 1, from 24% last year. Thirty-seven percent expect to finish shopping the week before Christmas, compared with 33% last year.

October 16, 2013

Consumers will take a conservative approach to spending this holiday season. According to NRF’s holiday consumer spending survey conducted by Prosper Insights & Analytics, the average holiday shopper will spend $737.95 on gifts, decor, greeting cards and more, 2% less than the $752.24 they actually spent last year. Despite this reduction in individual holiday budgets, NRF is forecasting holiday sales will increase 3.9% to $602.1 billion.

WASHINGTON, D.C. — Consumers will take a conservative approach to spending this holiday season. According to NRF’s holiday consumer spending survey conducted by Prosper Insights & Analytics, the average holiday shopper will spend $737.95 on gifts, decor, greeting cards and more, 2% less than the $752.24 they actually spent last year. Despite this reduction in individual holiday budgets, NRF is forecasting holiday sales will increase 3.9% to $602.1 billion.

October 14, 2013

The Internet and mobile have transformed consumer shopping behaviors, but in-store shopping still remains important to many consumers, especially when buying cosmetics, apparel, grocery and office supplies, according to a new study from global management consulting firm A.T. Kearney. It is important, however, that retailers strategically assess and recast the role of stores.

CHICAGO — The Internet and mobile have transformed consumer shopping behaviors, but in-store shopping still remains important to many consumers, especially when buying cosmetics, apparel, grocery and office supplies, according to a new study from global management consulting firm A.T. Kearney. It is important, however, that retailers strategically assess and recast the role of stores.

October 11, 2013

Amazon.com is stepping up its game in the competitive beauty space with the launch of its new luxury beauty store.

SEATTLE — Amazon.com is stepping up its game in the competitive beauty space with the launch of its new luxury beauty store.

The new store, which has no doubt caught the eye of competing prestige beauty retailers, features 24 brands, including Burberry, NARS, Jack Black and L’Occitane En Provence. Categories include makeup, skin care, nail products, fragrance, hair care, and tools and accessories.

October 7, 2013

Walgreens on Monday announced Balance Financial, a full suite of integrated financial services that will be launching in phases over the coming months, all built around its new Balance Financial Prepaid MasterCard.

DEERFIELD, Ill. — Walgreens on Monday announced Balance Financial, a full suite of integrated financial services that will be launching in phases over the coming months, all built around its new Balance Financial Prepaid MasterCard.

October 4, 2013

PFSweb, an international provider of end-to-end e-commerce solutions, has launched a direct-to-consumer e-commerce solution for L'Oréal USA's Clarisonic brand, the company announced.

ALLEN, Texas — PFSweb, an international provider of end-to-end e-commerce solutions, has launched a direct-to-consumer e-commerce solution for L'Oréal USA's Clarisonic brand, the company announced.

October 3, 2013

Shop.org expects holiday online sales in November and December to grow between 13% and 15% from last holiday season, to as much as $82 billion.

WASHINGTON, D.C. — Shop.org expects holiday online sales in November and December to grow between 13% and 15% from last holiday season, to as much as $82 billion.

October 3, 2013

Thirty-seven percent of shoppers in the United States are shopping omnichannel, compared with 29% around the globe, according to a new study.

NEW YORK — Thirty-seven percent of shoppers in the United States are shopping omnichannel, compared with 29% around the globe, according to a new study.

The study, conducted by GfK, found that consumers are "freely mingling" in-store visits, online product research and other information sources when making purchases. The extent of omnichannel shopping varies by category and country and appears tied to mobile device penetration. The study was based on 8,400 interviews in 14 countries.

September 30, 2013

Customers at Oklahoma City-based Homeland Stores can pay for groceries with their smartphones, thanks to a new mobile payment system announced Monday.

PASADENA, Calif. — Customers at Oklahoma City-based Homeland Stores can pay for groceries with their smartphones, thanks to a new mobile payment system announced Monday.

Homeland and Pasadena, Calif.-based mobile payments technology provider DoubleBeam announced the completion of a pilot of SwiftScan, a mobile application currently accepted at 20 of the chain's 78 stores. The chain will add 26 more stores by the end of October.