Content about Consumer behaviour

September 13, 2011

Family Dollar has found a way to better understand how customers respond to its in-store displays and promotions, and how they can be improved to generate more sales.

WINSTON-SALEM, N.C. — Family Dollar has found a way to better understand how customers respond to its in-store displays and promotions, and how they can be improved to generate more sales.

The discount retailer has engaged RockTenn, manufacturer of consumer packaging solutions and BVI Networks, a provider of real-time in-store monitoring, to open the first large format "ShopperGauge" branded retail learning lab at Family Dollar stores.

August 18, 2011

A survey released Thursday by the National Retail Federation found that nearly one-third of tablet owners will use the device to purchase back-to-school items.

WASHINGTON — A survey released Thursday by the National Retail Federation found that nearly one-third of tablet owners will use the device to purchase back-to-school items.

According to NRF’s 2011 Back-to-School and College surveys conducted by BIGresearch, consumers with smartphones and tablets will use their devices to research products, redeem coupons, look up store information and even make purchases.

August 11, 2011

A new survey conducted by online shopping service ShopRunner found that many parents will head to multiple stores to purchase back-to-school items for their kids.

NEW YORK — A new survey conducted by online shopping service ShopRunner found that many parents will head to multiple stores to purchase back-to-school items for their kids.

July 27, 2011

Inflation-related concerns will prompt back-to-school shoppers to utilize certain shopping tactics, including smartphone and social network use, to save this year.

NEW YORK — Inflation-related concerns will prompt back-to-school shoppers to utilize certain shopping tactics, including smartphone and social network use, to save this year.

July 21, 2011

Expect flat back-to-school sales this year as parents continue to be cautious with their spending, the National Retail Federation found in its latest survey.

WASHINGTON — Expect flat back-to-school sales this year as parents continue to be cautious with their spending, the National Retail Federation found in its latest survey.

In its back-to-school survey, conducted by BIGresearch, NRF found that consumers are purchasing more store-brand or generic items (39.9%), comparison shopping more online (29.8%) and shopping for sales (50%). Additionally, nearly half of survey respondents said the economy is forcing them to simply spend less in general (43.7%).

June 14, 2011

Back-to-school shopping likely will take place even later this year than in 2010, as consumers hope to score last-minute deals, the latest forecast from PriceGrabber revealed.

LOS ANGELES — Back-to-school shopping likely will take place even later this year than in 2010, as consumers hope to score last-minute deals, the latest forecast from PriceGrabber revealed.

PriceGrabber, a part of Experian, found that 95% of consumers are planning to use some sort of money-saving technique when back-to-school shopping, and they plan to start shopping later in 2011 than they did in 2010.

June 6, 2011

Perception feeds reality. That is as true today as it was when the economy first started its rollercoaster plunge back in 2008. The perception is that the consumer is on her way back. And while that is fast becoming reality, today’s retailer will be looking to commit its capital expenditures to more than just the traditional new Main-and-Main locations.

WHAT IT MEANS AND WHY IT’S IMPORTANT — Perception feeds reality. That is as true today as it was when the economy first started its rollercoaster plunge back in 2008. The perception is that the consumer is on her way back. And while that is fast becoming reality, today’s retailer will be looking to commit its capital expenditures to more than just the traditional new Main-and-Main locations.

April 28, 2011

Consumer confidence recovered somewhat in April, though the impact of rising gasoline prices still is evident, according to data released Tuesday by the Conference Board.

NEW YORK — Consumer confidence recovered somewhat in April, though the impact of rising gasoline prices still is evident, according to data released Tuesday by the Conference Board.

The confidence index hit 65.4 in April, from an upwardly revised 63.8 in March. The reading still is below the 72.0 mark of February.

April 20, 2011

A survey released Tuesday by Deloitte found that consumer purchasing power was negatively impacted during the month of March.

NEW YORK — A survey released Tuesday by Deloitte found that consumer purchasing power was negatively impacted during the month of March.

The Deloitte Consumer Spending Index tumbled to 3.62% from nearly 4.1% in the prior month. Deloitte’s chief economist and author of the monthly index, Carl Steidtmann, said that despite the economic recovery, consumers don't have the motivation to spend.

February 23, 2011

The Conference Board's Consumer Confidence Index reached 70.4 in February, a three-year high from February 2008, thanks to growing optimism about the short-term future.

NEW YORK — The Conference Board's Consumer Confidence Index reached 70.4 in February, a three-year high from February 2008, thanks to growing optimism about the short-term future.

February 4, 2011

According to a PriceGrabber survey on consumer purchasing decisions for Valentine's Day, 52% of Valentine’s Day shoppers indicated that the economy will not have any effect on their purchasing decisions for Valentine’s Day 2011.

LOS ANGELES —  According to a PriceGrabber survey on consumer purchasing decisions for Valentine's Day, 52% of Valentine’s Day shoppers indicated that the economy will not have any effect on their purchasing decisions for Valentine’s Day 2011. Despite their confidence in the economy, 78% of survey respondents indicated they will not spend more money on Valentine’s Day shopping this year compared with last year. The remaining 22% of consumers plan to spend more on Valentine’s Day shopping this year.

January 25, 2011

The Conference Board said Tuesday that its Consumer Confidence Index reached its highest level in eight months as Americans grew more optimistic about the job market.

WASHINGTON — The Conference Board said Tuesday that its Consumer Confidence Index reached its highest level in eight months as Americans grew more optimistic about the job market.

The index climbed to 60.6 this month, up from 53.3 in December. While that reading surpassed expectations, it still fell short of the 90 level that indicates a healthy consumer mindset.

The January figure was the highest since last May's 62.7. The index has not risen above 90 since the recession began in December 2007.

January 20, 2011

A new quarterly index developed by eBillme found that 19% of shoppers will spend more on Valentine's Day this year.

RYE BROOK, N.Y. — A new quarterly index developed by eBillme found that 19% of shoppers will spend more on Valentine's Day this year.

The index polled 1,200 consumers to measure projected online spending for the quarter and the influencing factors, eBillme said. Of the consumers polled, the index revealed, 32% of shoppers will purchase Valentine's Day gifts online.

This quarter, respondents also were asked what they planned to purchase for Valentine's Day. Findings included:

December 20, 2010

The healthcare-reform bill promised to dramatically expand coverage for Americans, but healthcare consumer confidence hasn’t necessarily kept up, according to data released Monday by Thomson Reuters.

ANN ARBOR, Mich. — The healthcare-reform bill promised to dramatically expand coverage for Americans, but healthcare consumer confidence hasn’t necessarily kept up, according to data released Monday by Thomson Reuters.

November 21, 2010

Mobile shoppers will account for nearly one-third of the money spent this holiday season by...

FRAMINGHAM, Mass. Mobile shoppers will account for nearly one-third of the money spent this holiday season by U.S. consumers, according to IDC Retail Insights.

November 18, 2010

A new analysis indicated that retailers should expect a modest increase in sales despite wavering...

SAN FRANCISCO — A new analysis indicated that retailers should expect a modest increase in sales despite wavering consumer confidence.

The report, developed by global management consulting firm Kurt Salmon Associates, projected 2.1% to 2.6% growth in personal consumption expenditures for fourth quarter 2010. The analysis also showed spending on durable and nondurable goods will continue to outpace spending on services this holiday season.

October 6, 2010

Consumers will approach this holiday shopping season with care, according to the NPD Group....

September 27, 2010

Consumers will seek value this holiday season and will continue to watch their dollars as...

September 23, 2010

In the never-ending battle for customer loyalty, independents rule and service is still king....

WHAT IT MEANS AND WHY IT’S IMPORTANT In the never-ending battle for customer loyalty, independents rule and service is still king.

(THE NEWS: J.D. Power and Associates' pharmacy study addresses cost, customer service. For the full story, click here)

September 19, 2010

Even in a challenging and rapidly changing marketplace, lower-income shoppers will generate $115 billion in...

September 13, 2010

Most consumers stick to their lists when buying groceries, according to new research by the...

September 12, 2010

Parents may spend a bit more freely for back-to-school this year, but value still is...

August 22, 2010

More consumers are turning to low-cost retailers, discounts and store brands during the back-to-school shopping...

August 4, 2010

The NPD Group found that 38% of consumers polled in its back-to-school spending intentions survey...

PORT WASHINGTON, N.Y. The NPD Group found that 38% of consumers polled in its back-to-school spending intentions survey plan to spend less this year, compared with 44% of respondents a year ago.

Consumers are continuing to put off shopping until the last minute. Half the number of consumers this year (3%) compared with last year (6%) said they have purchased for back-to-school already, NPD reported.

June 22, 2010

Consumers may be tightening their wallets this year, but saving on back-to-school purchases is not...