Content about Consumer Reports

March 31, 2014

Consumer Reports has ranked Wegmans No. 1 in its list of supermarkets across the country with a score of 88, according to a report in USA Today published Thursday.

ARLINGTON, Va. — Consumer Reports has ranked Wegmans No. 1 in its list of supermarkets across the country with a score of 88, according to a report in USA Today published Thursday. Publix ranked No. 3 with a score of 85. Costco, Hy-Vee, Harris Teeter and H-E-B also made the top 10 list. 

Wegmans, along with Trader Joe's, was rated best among employee courtesy and checkout speed. 

January 31, 2014

The National Community Pharmacists Association has highlighted a recent Consumer Reports magazine survey, which gave independent community pharmacies high marks for overall customer satisfaction and the best ratings of any pharmacy provider in such categories as “speed and accuracy”; “courtesy and helpfulness”; and “pharmacists’ knowledge.”

ALEXANDRIA, Va. — The National Community Pharmacists Association has highlighted a recent Consumer Reports magazine survey, which gave independent community pharmacies high marks for overall customer satisfaction and the best ratings of any pharmacy provider in such categories as “speed and accuracy”; “courtesy and helpfulness”; and “pharmacists’ knowledge.”

November 26, 2013

Black Friday will just be an ordinary day for the 56% of Americans who plan to do no shopping at all, according to a Consumer Reports poll released Tuesday.

YONKERS, N.Y. — Black Friday will just be an ordinary day for the 56% of Americans who plan to do no shopping at all, according to a Consumer Reports poll released Tuesday. Conversely, 44% intend to do some shopping, up significantly from the 30% who said they shopped for gifts during last year's Black Friday weekend. 

Among the top reasons Americans gave for wanting no part of shopping during Black Friday weekend were:

September 5, 2013

The Natural Products Association took exception to the October issue of Consumer Reports, charging the publication with making "verifiable misstatements" on the safety and regulatory requirements around dietary supplements in an article titled "4 ways to avoid supplement dangers."

WASHINGTON — The Natural Products Association on Wednesday took exception to the October issue of Consumer Reports, charging the publication with making "verifiable misstatements" on the safety and regulatory requirements around dietary supplements in an article titled "4 ways to avoid supplement dangers."

June 11, 2013

The Consumer Reports Index, an overall measure of Americans’ personal financial health, shows Americans are reporting significantly fewer financial troubles, Consumer Reports National Research Center announced.

YONKERS, N.Y. — The Consumer Reports Index, an overall measure of Americans’ personal financial health, shows Americans are reporting significantly fewer financial troubles, Consumer Reports National Research Center announced Tuesday. The Index’s trouble tracker measure fell sharply to 34 from 41.7 a month earlier — the lowest level since the organization first measured it in April 2009.

April 29, 2013

Consumer Reports recently corrected a story to run in its May issue, titled “Vitamin D: How 32 supplements really measure up," that erroneously identified nine vitamin D/calcium supplement products that the publication claimed exceeded the California Proposition 65 Lead Limit for Reproductive Risk.

WASHINGTON — Consumer Reports recently corrected a story to run in its May issue, titled “Vitamin D: How 32 supplements really measure up," that erroneously identified nine vitamin D/calcium supplement products that the publication claimed exceeded the California Proposition 65 Lead Limit for Reproductive Risk.

January 31, 2013

The National Community Pharmacists Association urged Oregon state lawmakers to pass a series of bills that would "collectively reduce red tape for pharmacists caring for patients, give consumers greater pharmacy choice at no extra cost, and keep more revenue within the state."

ALEXANDRIA, Va. — The National Community Pharmacists Association on Wednesday urged Oregon state lawmakers to pass a series of bills that would "collectively reduce red tape for pharmacists caring for patients, give consumers greater pharmacy choice at no extra cost, and keep more revenue within the state."

NCPA has identified four issues of import:

October 12, 2012

Nipro Diagnostics' TRUEresult Blood Glucose Meter for the second consecutive year received a “recommended“ rating from Consumer Reports as part of the publication's review of blood glucose meters in its October issue.

 NEW YORK — Nipro Diagnostics' TRUEresult Blood Glucose Meter for the second consecutive year received a “recommended“ rating from Consumer Reports as part of the publication's review of blood glucose meters in its October issue. 

The TRUEresult meter received an “excellent” rating for accuracy and “very good“ for repeatability and convenience. Additionally, the TRUE2go meter rated “very good” for accuracy and repeatability, and “good” for convenience. 

August 17, 2012

The September 2012 issue of Consumer Reports revealed that the dietary supplement industry still has a tough road to hoe in distancing responsible players in the nutritional sector from those purveyors of illegally marketed drugs and other quackery products. 


The September 2012 issue of Consumer Reports revealed that the dietary supplement industry still has a tough road to hoe in distancing responsible players in the nutritional sector from those purveyors of illegally marketed drugs and other quackery products. 


September 27, 2011

A growing number of Americans are putting their health at risk in order to save money, according to a new study.

YONKERS, N.Y. — A growing number of Americans are putting their health at risk in order to save money, according to a new study.

Consumer Reports' annual prescription drug poll found that 48% of respondents currently taking a prescription drug said they'd cut healthcare costs by putting off a doctor's visit or medical procedure, declining tests or ordering drugs from outside the United States — a 9% increase over 2010.

August 9, 2011

Consumer Reports announced that its index, which measures overall consumer sentiment, fell to its lowest level since December 2009 and registered its sharpest drop in two years, as recent events in Washington about the debt ceiling debate fixed attention on the weak economy.

YONKERS, N.Y. — Consumer Reports announced that its index, which measures overall consumer sentiment, fell to its lowest level since December 2009 and registered its sharpest drop in two years, as recent events in Washington about the debt ceiling debate fixed attention on the weak economy.

July 29, 2011

A little less than a month following the company's IdeaShare 2011 conference held in San Francisco, McKesson reported a strong first-quarter headwind that will help support many of the initiatives announced at the show, particularly for its Health Mart independent pharmacy group.

SAN FRANCISCO — A little less than a month following the company's IdeaShare 2011 conference held here, McKesson reported a strong first-quarter headwind that will help support many of the initiatives announced at the show, particularly for its Health Mart independent pharmacy group.

June 29, 2011

Important safety information often is missing from drug labels, while some pharmacies don’t include medication guides required by the federal government, according to a new investigation by Consumer Reports.

YONKERS, N.Y. — Important safety information often is missing from drug labels, while some pharmacies don’t include medication guides required by the federal government, according to a new investigation by Consumer Reports.

June 7, 2011

As evidenced by the 10% upswing in Better Business Bureau complaints over 2009, Consumer Reports will be sharing its survey around a consumer outcry of poor customer service in its July 2011 issue.

YONKERS, N.Y. — As evidenced by the 10% upswing in Better Business Bureau complaints over 2009, Consumer Reports will be sharing its survey around a consumer outcry of poor customer service in its July 2011 issue.

May 6, 2011

It’s kind of refreshing to find that the old adage “you get what you pay for” still holds true.

WHAT IT MEANS AND WHY IT’S IMPORTANT — It’s kind of refreshing to find that the old adage “you get what you pay for” still holds true.

(THE NEWS: Shoppers would spend more for good customer service, survey finds. For the full story, click here)

April 25, 2011


In the May issue of Consumer Reports, a report found that such independents as McKesson’s Health Mart franchise group are delivering the goods.


McKesson helped capitalize on what has always been an exemplary Health Mart patient experience at the top of last year with a multi-
million-dollar ad campaign that included an ad during the New Orleans Saints/Indianapolis Colts Super Bowl. That 2010 campaign featured real Health Mart pharmacists with stories on how they have impacted their local communities by taking the time to care and provide special services.


April 8, 2011

Anyone who has ever managed a retail operation at the store level knows — perception is reality.

WHAT IT MEANS AND WHY IT’S IMPORTANT — Anyone who has ever managed a retail operation at the store level knows — perception is reality.

(THE NEWS: Independent pharmacies earn top scores from Consumer Reports readers. For the full story, click here.)

April 5, 2011

An overwhelming majority of Consumer Reports readers are highly satisfied with their independent pharmacy experiences, as compared with experiences at some of the national chains, a report to be published in the May issue found.

NEW YORK — An overwhelming majority of Consumer Reports readers are highly satisfied with their independent pharmacy experiences, as compared with experiences at some of the national chains, a report to be published in the May issue found.

January 4, 2011

It seems that Americans' everyday items are getting a little smaller.

YONKERS, N.Y. — It seems that Americans' everyday items are getting a little smaller.

According to a new survey by Consumer Reports, many packaged goods are being scaled back as suppliers face increased energy costs, as well as rising prices of ingredients. Tod Marks, senior editor and resident shopping expert at Consumer Reports, said that higher commodity and fuel costs are expected to spike in food prices by as much as 3% this year.

December 15, 2010

A new Consumer Reports poll released Monday found that only one-fifth of U.S. adults were aware of having purchased food, medication or a product (other than a car) that was recalled in the past three years.

WASHINGTON — A new Consumer Reports poll released Monday found that only one-fifth of U.S. adults were aware of having purchased food, medication or a product (other than a car) that was recalled in the past three years.

Americans surveyed believed it is important to know about product recalls, but they were not confident that they are getting adequate information delivered to them, the poll also revealed.

December 13, 2010

Despite strong November retail sales, consumers still worry about what lies ahead.

YONKERS, N.Y. — Despite strong November retail sales, consumers still worry about what lies ahead.

December 10, 2010

McNeil Consumer Healthcare on Thursday voluntarily recalled all lots of Rolaids Extra Strength Softchews, Rolaids Extra Strength Plus Gas Softchews and Rolaids Multisymptom Plus Antigas Softchews distributed in the United States. McNeil is taking this action following some consumer reports of foreign materials in the product, including metal and wood particles.

FORT WASHINGTON, Pa. — McNeil Consumer Healthcare on Thursday voluntarily recalled all lots of Rolaids Extra Strength Softchews, Rolaids Extra Strength Plus Gas Softchews and Rolaids Multisymptom Plus Antigas Softchews distributed in the United States. McNeil is taking this action following some consumer reports of foreign materials in the product, including metal and wood particles.

December 8, 2010

The latest issue from Consumer Reports found top-rated humidifiers for as little as $30, but shoppers need to be cautious because a few models tested fell short of claims, the publication announced Tuesday.

YONKERS, N.Y. — The latest issue from Consumer Reports found top-rated humidifiers for as little as $30, but shoppers need to be cautious because a few models tested fell short of claims, the publication announced Tuesday.

September 12, 2010

The Council for Responsible Nutrition’s president and CEO Steve Mister supplied the “opposing view” to...

September 6, 2010

Shoppers shouldn't overlook store brands if they are looking for quality and ways to save...

YONKERS, N.Y. Shoppers shouldn't overlook store brands if they are looking for quality and ways to save money, according to a new Consumer Reports study.

Consumer Reports' price study -- which appears in the publication's October issue -- evaluated five supermarket chains and compared store- and name-brand prices for 30 everyday items at five chains, collecting a total of 283 price quotes. Consumer Reports found the average savings with store brands was 30%, but shoppers saved as much as 52% on some items.