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April 22, 2012

Consumer care

A lot has happened across GlaxoSmithKline’s consumer division in the past year. Drug Store News spoke with GSK Consumer chief marketing officer John Graham and chief customer officer Keith Loranger about the next move to be made out of the consumer division’s new playbook.

November 9, 2012

The synergies to flow between Boots, Walgreens have only begun to be tapped

As part of its multi-channel strategy, Boots UK is currently testing the use of iPads to support in-store ordering across 30 stores, the London-based drug store retailer recently announced.

Sound familiar? Borrowing a page from the Walgreens playbook is evidence that the sharing of best practices will flow in both directions across the Atlantic. What else could Boots borrow from Walgreens? Creating a pharmacy business that better interacts with the neighboring community is one strength at Walgreens that Boots may successfully plug into.

LONDON — As part of its multi-channel strategy, Boots UK is currently testing the use of iPads to support in-store ordering across 30 stores, the London-based drug store retailer recently announced.

November 7, 2012

Boots U.K. testing in-store health guides armed with tablets

Boots U.K. recently took a page out of Walgreens' playbook with the placement of health guides across the front-end.

LONDON — Boots U.K. recently took a page out of Walgreens' playbook with the placement of health guides across the front-end.

As part of its multi-channel strategy, Boots U.K. is currently testing the use of iPads to support in-store ordering across 30 stores, the London-based drug store retailer recently announced.