Content about Amazon.com

June 11, 2013

Amazon is giving a free trial of its fresh-food delivery service to premium customers in the Los Angeles area, according to published reports.

NEW YORK — Amazon is giving a free trial of its fresh-food delivery service to premium customers in the Los Angeles area, according to published reports.

The Seattle Times reported that the online retailer would offer a free, 90-day trial to AmazonPrime members in several parts of Los Angeles of same-day and early-morning delivery, allowing them to receive items like fresh foods, in addition to toys, electronics and half a million other items. The grocery delivery service has been in testing in Seattle for almost six years.

June 10, 2013

Amazon is looking to expand its grocery-delivery and locker businesses, according to published reports.

NEW YORK — Amazon is looking to expand its grocery-delivery and locker businesses, according to published reports.

May 28, 2013

Amazon.com is looking to further tap into the men’s grooming market with the launch of its new men’s grooming platform.

SEATTLE — Amazon.com is looking to further tap into the men’s grooming market with the launch of its new men’s grooming platform.

The men’s grooming area features such products as skin care, body care, shave, hair care, oral care, and kits and gifts sets. The site also features a series of “how-to guides” on such topics as “Get the Perfect Shave,” “Get Kissable Skin” and “Get Trendy Hair.”

May 9, 2013

As the editor of DSN, I decide what stays in print and what gets cut. Spatial limitations dictated that this snippet from our Amazon story had to go. But in the age of the omnichannel shopper, where every retailer competes against everyone else for a bigger share of the customer's wallet, how can you do an in-depth profile on the world's largest online retailer and not talk about omnichannel?

As the editor of DSN, I decide what stays in print and what gets cut. Spatial limitations dictated that this snippet from our Amazon story had to go. But in the age of the omnichannel shopper, where every retailer competes against everyone else for a bigger share of the customer's wallet, how can you do an in-depth profile on the world's largest online retailer and not talk about omnichannel?

May 7, 2013

The U.S. Senate passed the Marketplace Fairness Act, which would enable states to collect sales tax on online transactions, to widespread applause from big-box retail.

WASHINGTON — The U.S. Senate on Monday passed the Marketplace Fairness Act, which would enable states to collect sales tax on online transactions, to widespread applause from big-box retail. If passed the act would remove the up-to 7% price advantage out-of-state online retailers have over brick-and-click or brick-and-mortar retailers operating and collecting sales taxes within the state. (For a comprehensive list of state sales taxes, click here.) 

April 26, 2013

Amazon on Thursday reported a net sales increase of 22% to $16.1 billion for its first quarter ended March 31.

SEATTLE — Amazon on Thursday reported a net sales increase of 22% to $16.1 billion for its first quarter ended March 31. Of that, $9.4 billion was sourced from the North American market. North American sales of electronics, health and beauty products, among other merchandise, reached $6.1 billion for the quarter, up 28.4%. 

During a conference call with analysts, Amazon CEO Tom Szkutak declined to confirm rumors that Amazon is investing in additional refrigeration equipment across its fulfillment center footprint with plans to expand AmazonFresh. 

April 22, 2013

Rumors are circulating that Amazon may be opening a brick-and-mortar store in London, according to published reports.

NEW YORK — Rumors are circulating that Amazon may be opening a brick-and-mortar store in London, according to published reports.

The website Ecommercebytes.com reported on an ad that appeared on the classified-ad site Gumtree.com, for positions at an Amazon store to open in East London.

"As this is our first Amazon store you will be a part of our companies [sic] history," the ad reads. "You will be heavily promoting the store within Westfield enticing passers by to visit our state of the art show room."

April 21, 2013

Hointer, which opened last fall, allows men to buy jeans by combining "online conveniences without the offline B.S." Customers walk in, download an app onto a smartphone or tablet, scan a QR code on the tag and are automatically directed to a dressing room.

SEATTLE — Hointer, which opened last fall, allows men to buy jeans by combining "online conveniences without the offline B.S." Customers walk in, download an app onto a smartphone or tablet, scan a QR code on the tag and are automatically directed to a dressing room. After trying on the pants, they can either buy them on the spot with a credit card or drop them into a chute, which will automatically remove them from the "cart."

April 19, 2013

Amazon.com created a virtual health and wellness depot with the launch of its new 50+ Active and Healthy Living Store.

Amazon.com created a virtual health and wellness depot with the launch of its new 50+ Active and Healthy Living Store. With this online destination, Amazon will be targeting the caregiver sweet spot — that sandwich generation who are likely to simultaneously care for their baby boomer parents even as they raise their Gen Y children. 

But are consumers really shopping health online? Or, more important, are they buying health online?

April 15, 2013

Online retailer Amazon has announced the launch of its new 50+ Active and Healthy Living Store, which features hundreds of thousands of nutrition, wellness, exercise and fitness, medical, personal care, beauty, entertainment items and more — all in a single destination for customers in the 50+ age range.

SEATTLE — Online retailer Amazon has announced the launch of its new 50+ Active and Healthy Living Store, which features hundreds of thousands of nutrition, wellness, exercise and fitness, medical, personal care, beauty, entertainment items and more — all in a single destination for customers in the 50-plus years age range.

April 3, 2013

Amazon and Walmart's e-commerce division are expanding and starting programs to allow customers to order items online and then pick them up from lockers stationed at brick-and-mortar retailers. Amazon has been running such a program for a couple of years in a few major cities, including installing the lockers at Rite Aid stores in cities like New York.

NEW YORK — Amazon and Walmart's e-commerce division are expanding and starting programs to allow customers to order items online and then pick them up from lockers stationed at brick-and-mortar retailers.

March 29, 2013

Google has officially unveiled its testing program for Google Shopping Express, its new online delivery service in the San Francisco Bay area, signing up with retailers like Target, Walgreens and Raley's to allow customers to receive items directly from store shelves at their homes within a day.

The program has been widely described as an effort by Google to compete with e-commerce giant Amazon, but what sets Google Shopping Express apart is its sourcing partnership with brick-and-mortar retailers, particularly Target, which itself has made significant investments in omnichannel retail, most recently with its purchases of two online cooking-equipment retailers. As a whole slew of developments over the past couple of weeks has shown, omnichannel is becoming a key component of many retailers' business.

Google has officially unveiled its testing program for Google Shopping Express, its new online delivery service in the San Francisco Bay area, signing up with retailers like Target, Walgreens and Raley's to allow customers to receive items directly from store shelves at their homes within a day.

March 22, 2013

Google is dogfooding a service called Google Shopping Express, which would offer same-day delivery from brick-and-mortar stores in the San Francisco Bay Area to the Internet giant's employees. Target and several other retailers have been named as possible partners.

With Google now looking to compete with Amazon — not to mention Target's growing attention to online and mobile commerce — a growing body of consumer studies and industry trends shows that the most important emerging consumer demographic isn't men, women, old people or young people — but multichannel consumers.

Google is offering a service called Google Shopping Express, which would offer same-day delivery from brick-and-mortar stores in the San Francisco Bay Area to the Internet giant's employees. Target and several other retailers have been named as possible partners.

March 20, 2013

Google is looking to launch a competitor to Amazon Prime, according to published reports.

NEW YORK — Google is looking to launch a competitor to Amazon Prime, according to published reports.

TechCrunch reported that Google was dogfooding a service called Google Shopping Express, which would offer same-day delivery from brick-and-mortar stores in the San Francisco Bay Area, but so far only to Google employees. Target, Nob Hill Foods and Babies'R'Us have been named as possible partners in the service, as well as five other stores in the area.

March 19, 2013

Based on a study of 10,000 U.S. consumers, Sam's Club and Amazon earned the top spots in the retail sector of the "2013 Temkin Experience Ratings," the Temkin Group announced Tuesday.

WABAN, Mass. — Based on a study of 10,000 U.S. consumers, Sam's Club and Amazon earned the top spots in the retail sector of the "2013 Temkin Experience Ratings," the Temkin Group announced Tuesday. 

Six additional retailers were in the top 20 overall, including Costco, which was tied for the No. 13 spot with Nordstrom. Four retailers tied for the No. 20 spot, including BJs Wholesale, Dollar Tree, PetSmart and Walgreens. Thirty-six out of the 44 retailers in the study earned a "good" or "excellent" rating.

March 1, 2013

Sears Holdings is adding some of its own fare to its mygofer.com offering, an online grocery service that "turbo-charges brick-and-mortar retailer assortments by allowing customers to get items from those stores where and when they want them in new, convenient ways."

"At mygofer, your list is our command," Sears tells shoppers on its website. "Shop with us for your prescriptions, groceries, beauty products, clothes, shoes, electronics and a whole lot more you might not expect. So whatever's on your list, we can help you get it — with incredible speed and no hassles. That's convenience."

Sears Holdings is adding some of its own fare to its mygofer.com offering, an online grocery service that "turbo-charges brick-and-mortar retailer assortments by allowing customers to get items from those stores where and when they want them in new, convenient ways." 

February 26, 2013

Shutl on Tuesday announced the official launch of its North American operation and that service — Shutl enables omnichannel retailers to offer delivery of online orders within a one-hour window of choice — will go live next month in New York, San Francisco and Chicago.

SAN FRANCISCO — Shutl on Tuesday announced the official launch of its North American operation and that service — Shutl enables omnichannel retailers to offer delivery of online orders within a one-hour window of choice — will go live next month in New York, San Francisco and Chicago. 

A Shutl spokesperson declined to identify specific retail partners prior to going live with the service. 

February 25, 2013

Omnichannel. It's one of the hottest topics in retail. It's seamless retailing in real-time. It's making sure that the brand experience coming out of a retailer is exemplary no matter how a consumer chooses to engage — on the e-commerce site, through an app for the tablet or smartphone, within the brick-and-mortar location or any two of those venues simultaneously.

Omnichannel. It's one of the hottest topics in retail. It's seamless retailing in real-time. It's making sure that the brand experience coming out of a retailer is exemplary no matter how a consumer chooses to engage — on the e-commerce site, through an app for the tablet or smartphone, within the brick-and-mortar location or any two of those venues simultaneously.

February 13, 2013

Shopkick, a shopping app, on Wednesday announced that Nielsen ranked Shopkick No. 34 out of approximately 1 million apps in December 2012.

PALO ALTO, Calif. — Shopkick, a shopping app, on Wednesday announced that Nielsen ranked Shopkick No. 34 out of approximately 1 million apps in December 2012. While still trailing giants like Facebook, YouTube and Twitter overall, Shopkick dominated the shopping category during the holiday season, with more frequent and prolonged usage than all physical retailers' own apps including Starbucks, Walmart, Walgreens, Kroger and Safeway, the app developer noted. 

February 12, 2013

In a survey of more than 6,200 consumers collected during the peak holiday shopping season between Thanksgiving and Christmas, Amazon scored highest among 25 of the top mobile commerce companies in terms of customer satisfaction, according to a report released Tuesday by ForeSee.

ANN ARBOR, Mich. — In a survey of more than 6,200 consumers collected during the peak holiday shopping season between Thanksgiving and Christmas, Amazon scored highest among 25 of the top mobile commerce companies in terms of customer satisfaction, according to a report released Tuesday by ForeSee. 

January 30, 2013

A report published Monday in The Seattle Times queried whether Amazon.com was ready to take its own Internet-driven fresh offering, called AmazonFresh, out of "limited-test" mode to pilot mode or even full-out launch mode this year.

SEATTLE — A report published Monday in The Seattle Times queried whether Amazon.com was ready to take its own Internet-driven fresh offering, called AmazonFresh, out of "limited-test" mode to pilot mode or even full-out launch mode this year. 

The report noted that Amazon had initially launched the service in 2007 and now services 80 area codes. 

January 8, 2013

Target Corp. has launched a campaign to price match online retailers, the mass-merchandise retailer said.

MINNEAPOLIS — Target Corp. has launched a campaign to price match online retailers, the mass-merchandise retailer said Tuesday.

The Minneapolis-based retailer said it planned to price match online retailers like Amazon.com, Walmart.com, BestBuy.com and Toysrus.com year-round; Target stores would also price match items on the company's own website.

November 15, 2012

Increased attention was given to Walmart’s multichannel efforts in this year’s supplier survey — and for good reason. Amazon.com is now in a virtual dead heat with the dollar store channel in terms of the retailer/channel that suppliers view as the most significant competitive threat.


Increased attention was given to Walmart’s multichannel efforts in this year’s supplier survey — and for good reason. Amazon.com is now in a virtual dead heat with the dollar store channel in terms of the retailer/channel that suppliers view as the most significant competitive threat.


November 15, 2012

Continued growth and increased competition from Amazon.com and the dollar stores. Improved in-stock levels offset by questionable in-store execution. Reduced buyer turnover and senior executives receptive to trading partner views.


Continued growth and increased competition from Amazon.com and the dollar stores. Improved in-stock levels offset by questionable in-store execution. Reduced buyer turnover and senior executives receptive to trading partner views.


November 8, 2012

People looking for a nice red or white to go with dinner might be able to find it online.

SEATTLE — People looking for a nice red or white to go with dinner might be able to find it online.

Amazon.com announced Thursday the launch of Amazon Wine, which will feature more than 1,000 wines from wineries around the country, and offer information such as details on tasting notes, food-pairing recommendations and total case production.