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This is going to be a big year for community pharmacy, said Thrifty White president and CEO Bob Narveson, as the nation reaches full implementation of the Patient Protection and Affordable Care Act in 2014. “But to be successful, we are going to have to maintain access to those patients,” Narveson told DSNTV last month in a frank and broad-ranging discussion about the state of the industry, the role community pharmacy can play in healthcare reform, and how NACDS member companies like his own are innovating patient care, driving improved outcomes and lowering costs.

Westport VP and general manager Paul Hemings spoke with DSN about the company's introduction of Zephrex-D, a meth-resistant pseudoephedrine product, to market. Beyond taking a bite out of the $23.5 billion methamphetamine trade, Hemings discussed the benefits of having Zephrex-D behind the pharmacy counter.

DSN recently sat down with Suzanne Hansen, Walgreens group VP pharmacy operations, to discuss the evolution of the business of pharmacy from a dispensing model to a service model, and to tease out how Walgreens is beginning to mold its pharmacy service model into a comprehensive omnichannel offering.

DSN sought out founder and president of UrgentRx Jordan Eisenberg for the details on the company's fast powder OTC treatments as they begin to show up at retailer checkouts nationwide. As a brand offering, it represents a unique delivery format with unique merchandising opportunities.