Walgreens caters to customers' specific healthcare needs with 'Find Your Pharmacist'
DEERFIELD, Ill. — Walgreens is enhancing community pharmacy by allowing customers to select a pharmacist based on their healthcare needs through a new online tool.
The drug store chain's latest online tool, "Find Your Pharmacist," allows customers to find a Walgreens pharmacist with specific areas of expertise, specialties, languages and clinical backgrounds. Customers can visit Walgreens.com/findyourpharmacist or the Walgreens.com store locator to find a pharmacist or learn more about pharmacists at each of Walgreens' more than 7,800 pharmacies.
The "Find Your Pharmacist" tool — which also can be accessed through Web-enable mobile devices — builds on the company's mission to "help people live well, stay well and get well." Additional services include the health-and-wellness database on Facebook, along with such mobile pharmacy tools as Pill Reminder, Transfer by Scan and Refill by Scan.
"This is another way we are advancing community pharmacy by helping people connect on a more meaningful level with Walgreens pharmacists in their neighborhood, whether that is speaking their native language or providing clinical information specific to their health condition," said Kermit Crawford, Walgreens president of pharmacy, health and wellness. "The pharmacist-patient relationship can be very instrumental in helping to improve health outcomes because patients often are talking with their pharmacist more often than their primary care physician. Establishing a personal relationship with your pharmacist can help improve health outcomes by helping customers feel comfortable and confident in working with their pharmacist for information, advice and support.
"We are focused on strengthening the relationship between our pharmacists and patients to provide the care and expert advice they deserve," Crawford said. "By going above and beyond, we can help people live well, stay well and get well with the expanded products and services we offer."